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Messages - donnelt

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51
General Stock Discussion / Re: Vivozoom
« on: November 04, 2008, 08:56 »
Ken - use of smileys here and there might help me!

At present, we are adding images dynamically to the database.   This causes a "re-indexing" of the image-keyword table.  As the site gets more images, the delay in re-indexing is what you're seeing.  It's getting close to the tipping point where we'll have to re-index offline in batch mode.

In terms of go-live, I haven't a date right now... it's very dependent on having a reasonable selection of results for common keyword searches.  The quality (as you would expect with our approach) is extraordinarily high. 

Thanks for the very constructive feedback.   This board is one of the best.

Tom

Hi Tom -

I really, really like being able to just drag a folder of images into my ftp client and upload mass quantities at a time but on the other end there is enough of a time lag after hitting "submit" that I sometimes think my computer has locked up or your servers are down or something.  I mean with my 20,000+ images and 3 million model releases (yeah, lots of people in each of those shots) I may have to wait until all the bugs are worked out  - oh no, wait, I guess it's more like about 1,000 images that would meet your site's high quality standards - so I'm getting there.  Looking forward to having all my portfolio available for you whenever this site goes live.  Any new projections or updates on when that's going to happen?

Ken

52
General Stock Discussion / Re: Vivozoom
« on: October 28, 2008, 04:50 »
Laurin.. thanks for the post.   Hope to see your images soon. 

Thanks also for all the great advice earlier this year.

Tom

Tom, Thanks for inviting Me and my work. i'll wait till the bugs are worked out with my 5000+ Images. and 3000 model releases.

53
General Stock Discussion / Re: Vivozoom
« on: October 28, 2008, 04:09 »
Tom, My image "El Capitan" is two times in the approved image list. I don't see anywhere a possibility for me to delete one of them. Please can you take care of this for me?

Will do..

Tom

54
General Stock Discussion / Re: Vivozoom
« on: October 27, 2008, 10:07 »
Flemishdreams .. yes ... you have 10 images that have not been transferred to the MANAGE area.  The only thing I can see that's common to all of these images is multiple spaces in the file name.  Could be another bug. 

I've asked our tech team to take a look and I'll get back to you when resolved. 

Many thanks for pointing this out...

Tom

55
General Stock Discussion / Re: Vivozoom
« on: October 26, 2008, 12:41 »
Zeus - we have a batch release attachment tool.  It's not in a good enough shape just yet to put it on the contributor web site, but if you upload your images and releases and send me a spreadsheet with three columns:  imagefilename modelreleases propertyreleases (releases being comma separated) I'll auto attach them for you.  Same for anyone else who has a large number of images.

Tom


I sent a 1000 on a DVD and uploaded another 700 or so. All seems to be working well. Some have been accepted another 1100 or so in Pending queue. The only complaint I have is with attaching releases. the mouse over feature causes a large thumbnail to obscure the button you are trying to click sometimes. I also wish there was a batch release attachment tool like Crestock. Every click we don't have to do is time saved and makes for a happier contributer.



56
General Stock Discussion / Re: Vivozoom
« on: October 26, 2008, 12:24 »
Oboy.... emails now being sent out with a valid origin address of noreply <at> vivozoom.com.

Thanks for the suggestion.  Sorry it took so long.

Tom

oboy..  thanks for spotting this.

Have asked the developers for their view on this.  I originally liked the idea of no logical address so that if anyone hit "reply" (not noticing that it was not an attended email box) their email would not get sent (rather than sending one and not getting reply thus thinking we were ignoring them).

I'll get back to you on this and thanks for the suggestion!

Tom

57
General Stock Discussion / Re: Vivozoom
« on: October 26, 2008, 12:20 »
Flemishdreams...  we uploaded a new release of code last week which contained a bug in IPTC extraction.  Ironically, it was a change to the code to implement your excellent suggestion to honor a "newline" as a valid leyword separator in imbedded IPTC data.

The bug has been fixed and we ran a routine to (hopefully) identify all images that were affected and correct them.  If you're still having issues please post here or send me an email and I'll investigate immediately.

The 13 character password issue is also being re-worked.  We are extending it to 20 characters and are going to limit the number of characters that can be supplied as a password on registration.

Thanks for spotting these bugs and suggesting improvements.

tom <at> vivozoom.com


One month later...

I uploaded a test batch 3 weeks ago. I had to copypaste the IPTC keywords since they weren't accepted during upload. Then I suddenly couldn't log in any more. My passport copy was expired so I sent a recent copy. Still couldn't log in.

Used the "forgot password" option and that worked, but I still couldn't log in. Forgot all till today when I got a reminder. Seems that they accept a 13-character password but it doesn't work (without warning) but a 6-character password does.

Uploaded 2 batches of 10, one by FTP, one by the HTML form. The FTP-ed shots don't show up, the HTML-uploaded do, but the IPTC keywords are still not imported. It's not a question of separators since I used both 1-line comma-separated keywords and newline separated keywords with the same result (no import).
LO had the same problem end of 2006, but they eventually solved it. I fill in the IPTC with Irfanview.

Anybody submitting to Vivo and had the same problems?

58
General Stock Discussion / Re: Vivozoom
« on: October 02, 2008, 17:32 »
Oboy - two other contributors reported this problem and I got a report back from the developers that this was resolved.... clearly not!

1.  Thanks for reporting it

2.  What's your username?  (you can email me with those details if you prefer)

Thanks,

Tom <at> vivozoom.com

59
General Stock Discussion / Re: Vivozoom
« on: October 01, 2008, 09:22 »
Oboy... getting back to on the emails getting flagged as spam.

Have requested a valid email address as you suggested of "[email protected]".  This will be live very soon.

Thanks for the suggestion.

Tom

60
General Stock Discussion / Re: Vivozoom
« on: October 01, 2008, 08:23 »
Leaf - we've been doing some tests on the client site.  This will filter through as downloads on the account page.

I'll get those zeroed out and disconnected from the test activity otherwise this will cause a ton of confusion.

Tom

61
General Stock Discussion / Re: Vivozoom
« on: October 01, 2008, 08:18 »
Charles... looks like something else was triggering the timer before the 30 minutes had elapsed.

Developers have now isolated the email timer into its own category.

Let me know if it happens again.

Thanks for reporting this.

Tom

62
General Stock Discussion / Re: Vivozoom
« on: October 01, 2008, 03:46 »
Oboy:

1.  "uncashed downloads".   We pay 40% of the net subscription revenues to contributors (rather than a flat fee per downlaod).   On a subscription model, we don't know what that share is until the subscription has expired or entered its next month.   At that point, we are able to divide 40% of the net receipts for that subscription by the number of downloads to get a per-image payout figure.  Until that time, it's flagged as "uncashed".   Does that make sense?  I suppose a help link next to the term might be useful too.

2.  Good idea on thumbnails for approved.  We've also asked the developers to provide a link to any images we have declined along with the reasons.

63
General Stock Discussion / Re: Vivozoom
« on: October 01, 2008, 03:36 »

Charles - a bug. 

We set a timer of 30 minutes.  If you haven't uploaded any images via FTP for thirty minutes, we send an email with the results of the upload.

Clearly this fantastic piece of thinking isn't as good as it should be.

I'll forward to the developers and please pass on my apologies to your mail host.

Tom

64
General Stock Discussion / Re: Vivozoom
« on: October 01, 2008, 03:32 »
Two contributors have reported a bug whereby images submitted for approval have ended up back in the manage area.

We'll take a look at this today and may have suspend uploads to diagnose.

Will post back when resolved.


Tom

65
General Stock Discussion / Re: Vivozoom
« on: September 29, 2008, 05:16 »
Ken - thanks for signing up.

The primary drivers are keyword-match and date for best match.

Our "pre-alpha" also has "oldest-first" and "random" as alternatives.

I'm sure it will change over time, but as Sherlock Holmes said "It's a capital mistake to theorize before one has data."

For example,there's no technical obstacle in offering a ranking by downloads (for a given set of results) without giving away the actual number of downloads, but it's not implemented.

Tom


66
General Stock Discussion / Re: Vivozoom
« on: September 25, 2008, 00:41 »
oboy..  thanks for spotting this.

Have asked the developers for their view on this.  I originally liked the idea of no logical address so that if anyone hit "reply" (not noticing that it was not an attended email box) their email would not get sent (rather than sending one and not getting reply thus thinking we were ignoring them).

I'll get back to you on this and thanks for the suggestion!

Tom

67
General Stock Discussion / Re: Vivozoom
« on: September 24, 2008, 14:53 »
oboy .. thanks are due to you and others.

Your choice is to persevere with us or give up.  I would more than understand that (in a crowded world) you might choose the latter.  You didn't, so thanks again.

Tom

68
General Stock Discussion / Re: Vivozoom
« on: September 24, 2008, 07:51 »

For those that reported difficulty logging on, we found an issue with our load-balanced multi-server system.  One of our servers lost access to shared "session" information which retrieved previous user settings/preferences.

They believe they've fixed the issue, but if it happens again, I would be grateful if you drop me an email or post here on the board.

A big thanks to all who reported this, it helped our developers quickly get to what they beleive was the cause.  And of course I am sorry for the inconvenience this caused. 

Tom

69
General Stock Discussion / Re: Vivozoom
« on: September 24, 2008, 05:10 »
Microbius et al - we are in agreement.

We will have no facilities that allow others to rate your images nor see how many downloads an image has had.  Those things have no place at VZ.  All these decisions were supported by a vocal but passionate group of microstockers who gave us some great feedback in 2007.

In retrospect, these "gimmicks" might seem like bad ideas, but at the time, the great pioneers like Bruce and Jon were trying to build a new model without a rule book.  The "community" model lent itself to so many great ideas that we've all benefited from.  A few on the otherhand, have passed their sell-by-date.

We won't get everything right, but we're trying.

Tom

70
General Stock Discussion / Re: Vivozoom
« on: September 24, 2008, 04:55 »
Zues/Oboy - yes the site's up. 

If you are or were having problems please email me directly and each problem will be looked in to.  By all means report the bug here too, I check in regularly.

A couple of folks on this board have identified a problem logging on that is resolved by removing a cookie.  This is being looked into by the developers and I'm hoping for a resolution very soon. 

tom <at> vivozoom.com

71
General Stock Discussion / Re: Vivozoom
« on: September 23, 2008, 12:07 »
Racephoto - "adding categories"?  Not us.

Over a year ago I asked a bunch of microstockers via the Yahoo microstock group what they liked and didn't like about existing sites.

Almost everyone said "don't implement categories!".

We listened.  There are no categories on VZ. 

Tom

72
General Stock Discussion / Re: Vivozoom
« on: September 23, 2008, 12:01 »
Zeus, our upload site was down for a short while... we added a second pipe from our web-servers to the image RAID. 

Sorry for the interrupt.

Tom

73
General Stock Discussion / Re: Vivozoom
« on: September 19, 2008, 07:37 »

Magnum - imitation is the sincerest form of flattery!  Anyway, we're building an image business, not a nuclear device.  :)

Tom

74
General Stock Discussion / Re: Vivozoom
« on: September 18, 2008, 14:46 »
MikLav - we most certainly do extract IPTC data from images.

I uploaded 15,000 images last weekend and only one failure occured.

We may have a bug here.

Let me know your username (email to [email protected]) and I'll investigate and get back to you.

Sorry for the inconvenience,

Tom

75
General Stock Discussion / Re: Vivozoom
« on: September 18, 2008, 14:43 »
Leaf - it was the back-tick in your file-names that caused our FTP script to ignore the files.

The images should now be in your MANAGE queue.

We have modified our ingestion system to accept back-ticks but will display them in your account area without the back-tick.

Thanks for reporting this,

Tom

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