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Messages - Jo Ann Snover
5101
« on: October 31, 2012, 11:56 »
From Lobo only yesterday: Now that we have the new rates added to the site we can work on calculating the necessary retro payments to the folks who reached their next target. It is out intention to have this automatically update as our contributors pass each milestone but we haven't be able to nail that down quite yet. So we will need a little more time before we can push the script to clear all of that up. I will update this stickie to reflect any changes to the Retro Payments. We appreciate your continued patience.
http://www.istockphoto.com/forum_messages.php?threadid=348523&page=1
Thanks.
Wow, he talks about 'continued patience', I've already lost mine. Not being able to 'nail that down', even though the promise of immediate update is more than 1 year old.
What's especially galling is that they're much more prompt to correct mistakes when it involves taking money from us. Patience is only needed when they owe contributors. You also are more willing to give the benefit of the doubt when things are in general handled accurately and promptly - iStock's track record in this area is so awful, their promises are, as Liz says, worthless.
5102
« on: October 31, 2012, 10:46 »
I'm using the beta of StatsPlus to track actual sales (versus iStock's stats which are missing the cash sales) and I see that the IS stats are missing 15% of the money and 9% of DLs. They also say that October stats will be slightly lower than September - not good and by no means typical. My PP sales in September were 25% higher than August's though, so possibly I'll see total October stats doing well if the PP numbers hold up when we get them at the end of November.
5103
« on: October 31, 2012, 09:52 »
I can get to Veer, but not to the dashboard. I guess a week or so of it working was enough for a while and now we're back to busted
5104
« on: October 30, 2012, 23:36 »
Check the IS website everyday and always found some USD get into my accout.however,when i tried to check where the revenue come from with which foto---------nothing available in IS website? The worst/best case is last time,I got almost 100USD but nobody told me which photo contribut it.
Any Helpdesk guy working with IS here?  Anybody has the same experience?
Since some time last Friday, they have been adding Partner Program sales from September - you'd see green bars on the September stats on your user_view page if that's where your money came from.
5105
« on: October 30, 2012, 15:20 »
I just heard, here, sighs of delight when Istock started Photo+. It is also a different (Higher) price but it looked that everybody loved it (as I've just re-read in old threadS) . Guess what's the difference is...
The difference, as I think you well know, is that Photo+ allowed indies to sell at the same price (for that portion of their portfolio) as exclusive "regular" files. The difference between indie regular and indie P+ is tiny. The difference between indie regular and Agency is huge. We'd cheer (and did) for small price increases and royalty increases as the agencies upped their standards - agencies want higher quality images and are willing to increase the prices. Seemed very reasonable. You also well know that a lot of the Agency files imported to IS from Getty could not get approved if a regular iStock contributor submitted them. They're substandard and over priced. You're convinced there's some double standard here, but I don't think that's even close to accurate.
5106
« on: October 30, 2012, 13:51 »
I'm not a stock buyer, but the general dismissive attitude towards buyer complaints is something I run away from, when I have a choice, in situations where I am a buyer.
The only reason not to "get into it" with buyers us that in practice (versus how Vetta started out) there just isn't any justification for the pricing. It's the equivalent of the parental "because I said so". Some buyers will want the image enough. Others will walk.
5107
« on: October 30, 2012, 11:48 »
I don't have sales for Sept 1-3 either - and I thought it was odd as things were generally very good in September. Sometimes they have done the month out of order in the past, so possibly we'll see those days fill in before they complete this month's run?
5108
« on: October 29, 2012, 15:06 »
I'd suggest coming up with a way to make it easier to upgrade if you do a lot of tweaks to the php.
That isn't physically possible. Any time you add code to a file (regardless if php, html, etc..). Then we release a new file, you will have to go back and add your code to that new file.
If you organize things differently - as opposed to having users just edit your files - of course it's possible. Otherwise big code projects would all have to do massive cut and paste jobs every time updates in dependencies occur. And they don't. Without any sort of scheme for integrating changes, kTools can't really be a platform for users to build on, just something for them to use as is.
5109
« on: October 29, 2012, 13:47 »
Even if the results were newest first vs. oldest first, you'd get something more useful. One wonders if anyone actually tried any test searches before making this live.
5110
« on: October 29, 2012, 13:45 »
I kind of have to side with iStock on this one. I thought their push for higher prices in the regular collection was good for the industry in general. I can't really defend the agency collection stuff though.
I understand everyone has a budget and micro is supposed to be cheap, but I think some of the expectation for low cost/high quality images has gotten a little out of control. Especially as quality and contributors have improved. Getting images for a buck or two should probably vanish and make way for a more profitable pricing scheme.
Yep. And there's a price slider there. Use it.
The price slider (and it should be called a dot pattern chooser; what amazon.com and many other sites offer has $$ in it) isn't really a help here. His second complaint was that older things had their price jacked up. The sticking point I believe is that there is too much ordinary dreck at high prices. All the spin doctoring about more expensive content is undermined because there's a ton of run-of-the-mill stuff at much higher prices. If it was only the good or expensive stuff - your shoot on an airplane would be a good example of the type of work that costs more to produce and needs to have a higher price point - I think there'd be a lot less fussing. It just isn't visually or logically clear to buyers why various things have the price tag they do. As a friend of mine said, complaining about a poorly thought through plan: "I like money" isn't a strategy
5111
« on: October 29, 2012, 11:20 »
iStock has a new app on Facebook for searching the collection - although I use the word search very loosely. The results are downright weird, generally putting very old images (from 2002 and 2003 in several of those I tried) on the first page. In the iStock thread talking about this, some wag referred to the search order as Worst Match. I think that's being kind. Instead of presenting the best of the collection, or even new stuff, you get something that looks like a bad freebie image site. Perhaps they worked on this during the rock-paper-scissors tournament? There is a line at the bottom that says Product Catalog powered by SKUmatic so perhaps the problems are in part because of the tool they used to implement this? There is the other issue about why they'd be doing this instead of fixing all the broken stuff with the main site. At this point I'm assuming that zoom and ratings went away because they switched to Getty code for the image pages and they're wondering if they can get away with leaving them out.
5112
« on: October 29, 2012, 10:23 »
Yes, I was exclusive from 2008-11, having been independent from 2004-8 and since last June. As with you, 2010 was my best year (in spite of IS messing with the site in the busy season) and even before I left exclusivity in June 2011, things were down from the comparable month the prior year. You can see which sites I contribute to from the links below my posts. We have monthly threads here where we discuss earnings, and you can see some of my recent posts here, http://www.microstockgroup.com/general-stock-discussion/earnings-in-july-2012/msg265905/#msg265905]here[/url] and here. In terms of how things are going overall, it'll be easier to answer once the Sept - November stats are fully in, including PP sales from IS, which are getting later and later, but I think Sept 2012 will be about 85% of Sept 2010 (the PP numbers aren't all in). Down 15% doesn't seem too bad given the plummeting sales reports from many diamond exclusives. Sept 2012 was up 54% over Sept 2011, so things continue to improve as the months go by, largely because SS is doing so well.
5113
« on: October 28, 2012, 23:47 »
In addition to the guidelines Luis gave you, you need to work on lighting - even outside you'll need a reflector (white card if you don't have one) when the light is putting parts of your image in unattractive and distracting shadow. The lighting in the flowers/leaves images isn't OK. There are probably better places than this forum to work on improving your basic skills (i.e. you won't get much specific help here with those sorts of things). For lighting with very little gear, the Strobist blog is excellent; look through Lighting 101. Adorama has some good basic tutorials you can look through here.
5114
« on: October 27, 2012, 19:06 »
...However I wonder what kind of rejections he is receiving at the other agencies. Maybe he can share some insights or tips when he has time.
I'll give you some examples of iStock files of mine that have sold well that Shutterstock rejected (one of them I resubmitted saying that it had sold over 500 times on iStock and they accepted it; they had said it had LCV at first). In general, they don't much like dramatic light (and some of the rejects had been Vetta at iStock) One, two, three, four, five, six, seven, eight. On the other hand, iStock rejected some things that SS accepted and which sell well, such as this, this and this, so it really is a roundabouts and swings situation. DT's most annoying thing is the ridiculous similars policy; otherwise, they're pretty reasonable.
5115
« on: October 26, 2012, 14:42 »
I'll take your word for it that 21 cents is an improvement  Doesn't much feel like it!
5116
« on: October 25, 2012, 22:28 »
I'm starting to see some results for Sept PP sales too. About time.
5117
« on: October 25, 2012, 22:26 »
I had about 300 images online at SS in March 2005 when I earned $49.68 (at 23 cents a DL, no ELs or OD or anything else). I'd say you should be doing better than that now, even though there's more competition. Without seeing your portfolio, the images I had online then were nothing like as good as those I now produce, so I'm assuming mine were much worse than yours
5118
« on: October 25, 2012, 20:52 »
So late this afternoon I had 5 extra small images from a series sell at 21 cents royalty each. As far as I can tell that's a new low for DT ( I could find one or two sales for 23 cents or 25 cents earlier, but I didn't look through everything). Percentage increase (to 25%) notwithstanding, the new pricing set a new low for me
5119
« on: October 24, 2012, 18:56 »
I see no signs of life on Pocketstock so far. I have only a small portion of my portfolio on Veer and they do reasonably well as a low-to-mid-tier earner. I haven't uploaded more for a couple of reasons - slow, limited and wildly inconsistent reviewing and then the Alamy mess that was never followed up with any sort of discussion about their policies for partner sites. You can read about the Alamy mess in the forums here.
I figured I'd hold off giving them any more content for a bit (if they were as easy to upload to as CanStock, I'd probably have given them the rest, but given the extra work for Veer, I didn't).
I would not call them active on the boards here. They show up occasionally and apologize for things, but they don't really engage in any sort of useful discussion of late. The last time they did was over subscriptions and that didn't turn out the way they said it would (as a lot of us suspected it wouldn't). My take on it is that Corbis can't make up its mind what to do about microstock and Veer is their latest toe in the water (Snap Village was the late, unlamented first try).
5120
« on: October 24, 2012, 14:00 »
...A note on Ktools and demand... I asked that if your platform is NOT on our current development list when you register, that you send us an email to show your support for your platform and get it a place in line. So far we have received only four emails for Ktools implementation while others already on the list have hundreds.
So what are the platforms that have hundreds of requests? If there's some platform out there better than kTools, can you share what that is?
5121
« on: October 24, 2012, 13:46 »
Thank you. This time, I've been independent for just over a year (since June 2011); I was exclusive for three years - 2008 - 11, and before that independent from late 2004. Another issue for a departing exclusive is how dependent they are on Vetta/Agency/exclusive + & Getty Images sales - the larger portion of your income comes from those collections, the harder it will be to match as an independent. I pulled out of Vetta when they put the prices up and never actually submitted anything to Getty, so it was relatively straightforward for me. I also never did E+ - although I now have almost my full quota of Photos+, which works very well for independents, IMO. The big win for us is that the higher prices are still the same or lower than the regular exclusive collection, so there's not much price resistance if anyone's still willing to pay iStock prices. Given the blood bath that is the stats thread each month for (most) higher level exclusives, I think I'm doing better now than I would have if I'd stayed exclusive, but of course you can't know about the road not travelled
5122
« on: October 24, 2012, 13:04 »
What you experience will depend on many things, including what you're currently earning at iStock. If you are a bronze exclusive, it should be trivial to match or exceed your iStock income by going independent. If you're a diamond or above, the situation is trickier. It also matters whether or not you have accounts at other sites already - in my case, I kept my old Shutterstock account so I now make 38 cents per subscription versus starting out at 25 cents again. You'll need to provide a bit more information about your situation to get any sort of answer - and even then, there's a lot of "it depends"
5123
« on: October 24, 2012, 12:22 »
Seems fine - the page they link to shows that the prices are the same as current cash prices (so no super low prices as part of the deal). I appreciate the opt out, but can't see why there'd be any downside to this vs. sales from their own site
They've been selling well for me the last couple of months so I started uploading there again. Let's hope it continues.
5124
« on: October 24, 2012, 10:41 »
I think their pricing is a tough sell - especially as you still have to buy credit bundles to get the "as low as" prices - when you compare them to BigStock (where you can pay cash) or even iStock (where if the site is up you can pay cash). I'm not sure that this change will really help as the buyer will still find a lot of images they'd like that aren't level 0 and thus are more expensive.
From a contributor point of view, even at 25%, the level 0 sale of an XS could bring me as little as 19 cents (according to DT's posted lowest price; they may offer bigger discounts) - I make more than that at PhotoDune (33 cents) or even with a subscription sale at CanStock. About all you can say is that it's better than the 9 cent royalties at iStock.
For the maximum size on a level 0 I could get as low as $1.34 (again, compare that to $2.67 at PhotoDune, often cited as a low royalty site). All in all it doesn't seem like good news for contributors.
But the biggest issue I see with DT is the lurching quality of sales - some days all subs, some days lots of credit sales - and overall low volume for a top tier site. If they'd fix that, I'd probably overlook the level 0 and 1 pricing (even at level 1, a maximum size sale nets me as little as $1.92, still very low for a 21MP image)
5125
« on: October 24, 2012, 10:19 »
If there is art in the warning sign, (or prescription label) I remove that, but not things like DANGER and CAUTION which even a rushed inspector would be hard pressed to mistake for a company name or logo
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