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Messages - MatHayward
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551
« on: March 19, 2021, 12:13 »
Interested to know your thoughts if you believe that there's any reason to be optimistic in regards to the future of the microstock photography industry as a viable business opportunity.
https://brutallyhonestmicrostock.com/2021/03/18/7-reasons-why-microstock-photography-is-probably-a-waste-of-your-time/
Just checked my February 2021 iStock earnings results making me even more pessimistic.
Looking forward to a fruitful discussion.
Best regards,
Alex
Hi Alex, I appreciate your insight. While it would be inappropriate for me to get into a philosophical debate about your talking points, I would like to ask you a question. Without a doubt, the entire world has been disrupted the past year with the Covid-19 pandemic. As we all know by now, the stock industry was no exception. Sales continued to grow overall, but generally speaking, the type of content that was in demand had dramatically changed. Portfolios that had great success even as recently as two years ago may not have faired so well this past year if the content didn't reflect the current trends. With lifestyle and business images in particular we saw a dramatic shift in what customers were buying. They were, and are looking for content with a Covid filter on it...people living their lives but with masks and socially distanced for example or working or attending school from home as opposed to a traditional office setting or classroom for another. It's a massive understatement to claim the pandemic created many challenges for creatives but on the flip side, the pandemic also revealed huge content gaps creating massive opportunities for pro-active contributors intentionally shooting ahead of the trends. Those that started creating quality content specific to the pandemic right away did very well. My question to you and anyone on this thread is this...Did you do anything different this past year to keep up with the evolving trends and to maintain a relevant portfolio? Or did you continue to shoot and submit the same kind of content you always have created? Or, did you stop or reduce your production hoping to maintain the status quo with minimal effort? No judgement regardless of your answer..there were so many obstacles to overcome as creatives in 2020. My follow up question is this...now that we are slowly coming out of the pandemic, that's going to create an abundant supply of new opportunities in stock..businesses re-opening, families reuniting, etc. What do you have planned for 2021 for production of stock content? -Mat Hayward
553
« on: March 11, 2021, 10:35 »
Hi Mat, I have a question. As you said that the first 10 keywords in the list are important so does this also imply on the description of the image?
If by description, you mean the title then yes. Words that are listed in the title and in the first 10 keywords have added weight in search results. -Mat
554
« on: March 10, 2021, 09:51 »
Many thanks, Mat I will run with that.
A further question if I may, would you be able to give me any info on how to achieve the same when uploading to other sites such as Shutterstock & Photo4me etc. ?
Your assistance has been much appreciated.
Cheers
Geoff
It should work the same for most sites. The exception would be that Adobe Stock uses the "document title" field for the title while other sites may use the "description" field instead (or both). Keywords should have the same function everywhere as far as I know. -Mat
555
« on: March 09, 2021, 16:53 »
I have not been able to figure out how to prevent my keyword order that has been saved in Bridge metadata from spasmodically changing when uploaded to Adobe.
Any assistance would be much appreciated.
Cheers
Geoff
I put together a short video showing you how to add keywords in Adobe Bridge. If done right, the system won't re-order them. https://youtu.be/i_T5ZDhA4lk-Mat
556
« on: March 01, 2021, 11:01 »
Mat, I have a similar problem except my award code was for All Apps and my paid sub is the Photography Plan. Now I have a free All apps plan through next February and I'm still being charged for the Photography plan. I am able to go online and cancel the Photography plan, but got all the warnings about things getting crippled and my Adobe Portfolio getting deleted.
Is it safe to cancel the photo plan? My Adobe Creative Cloud Desktop app seems to know I have the All Apps plan, so that should be okay, but I don't Wany my online Portfolio to disappear.
I clicked on support but just got the bot and it didn't understand what I was trying to do.
Is there an email for support?
Thanks
If both subscriptions are in the same Adobe ID, I don't see the risk. That said, I'm not an expert with Creative Cloud subscriptions so you should probably contact customer service through adobe.com to double-check if you are concerned.
-Mat
I did get back on chat and asked for an agent. An excellent guy named Tarif was able to sort it out quickly. Thanks again.
Great! Thanks for the update. @Pete, the bonus program will happen again next year exactly the same as this year. Your suggestion is a good one, but I don't think it's likely to happen. -Mat
557
« on: February 28, 2021, 20:14 »
Mat, I have a similar problem except my award code was for All Apps and my paid sub is the Photography Plan. Now I have a free All apps plan through next February and I'm still being charged for the Photography plan. I am able to go online and cancel the Photography plan, but got all the warnings about things getting crippled and my Adobe Portfolio getting deleted.
Is it safe to cancel the photo plan? My Adobe Creative Cloud Desktop app seems to know I have the All Apps plan, so that should be okay, but I don't Wany my online Portfolio to disappear.
I clicked on support but just got the bot and it didn't understand what I was trying to do.
Is there an email for support?
Thanks
If both subscriptions are in the same Adobe ID, I don't see the risk. That said, I'm not an expert with Creative Cloud subscriptions so you should probably contact customer service through adobe.com to double-check if you are concerned. -Mat
558
« on: February 25, 2021, 09:53 »
Great video Vic, very informative. Thanks for sharing!
-Mat Hayward
559
« on: February 18, 2021, 19:46 »
For now, our collection of design templates is by invitation-only and represents a relatively small group of artists and agencies. Over time, we may be expanding them to include a broader group of contributors.
Thanks for your interest,
Mat
560
« on: February 16, 2021, 18:58 »
Thanks Mat, yes, my address is correct. I have all the other stock agency tax forms, but not the Adobe one for some reason. I'll definitely sign up for electronic delivery for next year! And thanks, Jo Ann!
Steve
Thanks for confirming Jo Ann, I'm sorry for the lack of response. @Steve, shoot me an email and I'll look into this for you offline. [email protected]-Mat
561
« on: February 16, 2021, 17:43 »
Have those people who didn't sign up for the electronic 1099 now received their paper copies? I haven't received mine yet (and no response yet from the Adobe tax team). Just wondering if mine is lost in the mail somewhere.
Steve
You should have Steve, I'll double check to confirm they went out and will let you know. Is the home address listed on your tax form current? -Mat
562
« on: February 11, 2021, 11:09 »
Hi,
I have a bit of a tricky problem, maybe someone knows some advice? I have 2 subsciptions, one is the Creative cloud which I pay for and then the Photo Edition which I got via the bonus promotion from Adobe. Normally that one would be useless to me now - but I would like to use it to activate Photoshop on a third computer. So that I can use the programme there in English, which I need often for certain actions (my other apps are in German) And I want to save myself the constant logging in and out and from switching Photoshop from german to english. That's all legal, since I have 2 versions that I could install on a total of 4 computers, as far as I understand. But unfortunately it doesn't work, I still have to log out on one computer when I want to log in on the third. Which is also annoying because it doesn't just give me an info, it closes all Adobe programmes on computer number 2. Even Acrobat Reader, on which I may have had 7 windows open, which are not reopened the next time I restart.
Now, when I go into my Adobe account, I see my two subscriptions there: CC and Photo App. If I go to "Manage Subscription", I can deactivate there, but that then happens automatically on both subscriptions, not just the one. Which is not helpful, of course.
You might think that it's not a big problem to log in and out quickly. But I have a lot of brushes and patterns installed in my Photoshop version that I use all the time. As a result, it takes a relatively long time to start up and shut down the programme. Which is okay for me, but if it happens at an inopportune moment, it's annoying. The version on the 3rd computer would simply be a very basic one that can be booted up in 2 minutes.
So, is there any way to make sure in which of the two subscriptions one signs in or out? Or to prevent deactivating both at the same time?
Any help and advice appreciated!
Sounds like you activated both subscriptions using the same Adobe ID which defeats your intended purpose. Contact customer service at Adobe.com to see if you can switch one of your subscriptions to an alternate Adobe ID if possible. Then you would stay logged in with one Adobe ID on your 3rd machine and your primary Adobe ID on your first 2 machines. -Mat
563
« on: February 10, 2021, 14:15 »
I never got the email and now on February 10, Adobe is the only 1099 I still don't have.
If you didn't opt in for the electronic 1099 form then a paper copy would have been sent via USPS to the address on your current tax form. If that address is no longer valid, or if you have still not received the tax form as per your comment, please email the tax team directly via [email protected]. Thank you, Mat Hayward
565
« on: February 06, 2021, 12:26 »
I have a few questions.
I had 1219 downloads last year and I got an e-mail saying I got more than 150 downloads and can pick one app. Is that right? I would only be interested in CC photoshop anyway.
I now have CC 2015 and am hesitating about going to the cloud for photoshop. Can I still have the NIK add-ons? Can I keep my permanent CC 2015 on my computer while trying out the cloud version?
Any help and advice appreciated.
Yes, if had more than 150 downloads, but less than 5,000 in 2020 you qualify for the single app or Creative Cloud Photography Plan which includes the latest version of Photoshop and both versions of Lightroom. I can't speak to NIK compatibility but you should be fine keeping your 2015 version of Photoshop on your computer in addition to the cloud based version. Just watch all your settings as you install to make sure you don't inadvertently overwrite the existing software. -Mat
566
« on: February 05, 2021, 00:33 »
Alijaber, read the FAQ: Selling or gifting the code is not permitted.
My Adobe Stock account is different from the one I use for Adobe Cloud because I had a different email on fotolia and when Adobe bought it they just created a new account with that email. Would there be any problem if a log with my Adobe Cloud account to redeem the code instead of the one from Adobe Stock. It's the same name and address on both.
That should be fine. Read the instructions in the page I shared above to copy your unique URL and code so you can revisit the page to redeem while logged in with the Adobe ID you want to use. -Mat
567
« on: February 04, 2021, 17:07 »
Hey Mat,
When I went to redeem the code I had a glitch with my internet connection. I had to shut down and reboot. When I logged back on to redeem the code it said the code has already been redeemed however, I never selected which plan I wanted. Who should I contact to help me with this?
As is mentioned in the FAQ, once a selection has been made for a single app, that selection is final and cannot be changed. To see what active subscription(s) you have right now, visit Adobe.com and check the Account Overview section. Thanks, Mat
568
« on: February 04, 2021, 15:28 »
I'm slightly confused. It sounds like the blue banner will go away at some point? My CC all apps renews on 2/11. I want to wait until 2/10 to cancel that and use the code so I don't miss out on more than a day of paid use. Will the blue bar still be there or do I need to follow the other instructions to redeem?
It will still be there Sean. I don't know the date it will be removed but I guarantee it won't be before 2/10. If you have an existing All Apps subscription and you earned an All Apps bonus, you can redeem it now (assuming you are redeeming with the same Adobe ID) and the time will be added onto the end of the current subscription. You'll still get the full use out of the current sub. -Mat
570
« on: February 04, 2021, 15:05 »
Hi Matt,
Thanks very much!
When I clicked on link there was the code but no option for which app I want to select. I'm assuming the app I'm using now will automatically be applied against the code. Or do I still have to select somewhere?
Thanks
This answer found in the FAQ is the likely answer to your question. If you confirm your downloads in 2020 that should confirm this information for you. The blue banner in your Contributor portal dashboard includes your personal URL to redeem your Creative Cloud bonus. If it takes you to a multi-product selection page, you had less than 5000 downloads. If you are prompted to sign in and get directly to the redemption page, you have qualified for the Creative Cloud All Apps plan. Mat
571
« on: February 04, 2021, 14:55 »
.
572
« on: February 04, 2021, 14:53 »
Ok, thanks Matt!
Tomorrow i'll contact the customer service 
OK good luck. I asked around and it sounds like you may incur a penalty for early cancelation of your single app subscription. There is an FAQ at the bottom of the page I shared. This is a relevant statement for others with similar questions. If your paid plan is different from the selected Creative Cloud bonus, it may make sense to delay the redemption until the paid plan is up for renewal, because otherwise both plans run in parallel and you may not get the benefit from the complimentary plan. Mat
573
« on: February 04, 2021, 14:04 »
Hi Matt!
Thanks a lot to you (and Adobe of course)
Now i have a little problem
I redemeed the code for the CC all apps, but i also have a plan for After Effects (annual, billed monthly).
Can i cancel (without penalties) the After Effects plan?
Thanks
I'm sorry, but I don't know. Contact customer service via Adobe.com and they should be able to give you a straight answer. Good luck and congrats on qualifying for the All Apps bonus! -Mat
574
« on: February 04, 2021, 13:36 »
I am pleased to inform you that Adobe Stock contributors who qualified for the Creative Cloud bonus in 2020 can now redeem the bonus by clicking the link found in the blue banner at the top of the Adobe Stock Contributor Portal! You can view details about how to redeem your code here: https://helpx.adobe.com/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.htmlIMPORTANT! If you qualified for a single app, once you click your selection, the selection is permanent and cannot be changed so choose wisely! Don't click the banner until you are ready to see the entire process through. Read the page I linked above first to get an idea of what the means. I have more good news to share! The program will continue through 2021 with the qualification requirements remaining the same as they were in 2020. Stay creative! Mat Hayward
575
« on: February 03, 2021, 16:22 »
Hi Everyone, I'm kicking off a monthly Adobe Stock 101 session followed by an extensive live Q&A on Tuesday, February 9 at 9am. The presentation is geared towards new contributors primarily but there may be some useful information as a refresher for you veteran stock contributors. After I run through the presentation, I'll stick around to answer as many questions as I can. I hope to see some of you there! https://www.crowdcast.io/e/adobestock101-Mat Hayward
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