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Messages - MatHayward
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651
« on: October 14, 2020, 13:10 »
Ouch. I mean, just call it rain.
The FAQ says: "Customers who want more options are offered additional paid content results." So either that is incorrect, or somebody dropped the ball or something.
The FAQ also says: "Content for the free collection is sourced in collaboration with a small group of Adobe Stock contributors who have all been compensated for these assets." That's not a selling point to me. I don't really care that someone else got money to hurt my chances of sales (although hopefully it's more than the $16 per image in the Google deal).
eta: from Pickerell: "Contracts were negotiated with each artist individually and the amount paid per asset varied. However, Adobe management specified that the price for each asset should be at least above the annual RPI of that asset. The price paid is for one-year use in the Free collection. Assets will be returned to the Paid collection within the coming year and replaced with new content. In this way free assets will vary over time to help the collection stay relevant and attract new customers while minimizing negative impacts to the companys paid collection." https://www.selling-stock.com/ViewArticle.aspx?id=8cf3a8f9-8795-4bc4-8ef8-d699da5f165e
It seems like there's enough content to satisfy anyone. 10K business images is a pretty good pot to pull from and cycling stuff in and out will just increase the depth of what's available.
The point of a "free" collection is to put the dross there and entice with the good stuff. But here, the good stuff is being given away. Diverse model shoots in authentic locations produced by factories? I mean we can't compete with that. Unsplash can't compete with that.
It's disappointing.
Thanks for the feedback Sean. As always, I value your opinion very much. To your initial point which mirrors the sentiment Jo Ann shared, yes...visibility to the paid collection needs to improve and I've been told that it will. I have no reason to doubt this. It's an important factor for all parties involved. It's mutually beneficial between agency and contributor to drive the users of free content sites to the paid collection of Adobe Stock. thanks again, Mat
652
« on: October 14, 2020, 13:07 »
Hi, The way I read it, AS buys from contributors, put it for a while in the free collection, the contributor got paid regardless of how many times the file was downloaded and when a while passes the file returns to the paid collection. So, I guess that can be a nice thing if its done fairly and call me naive but I trust AS. I guess it comes down to how much the contributors get paid and how long is that while and are they going for best sellers of undiscovered gems.
Am I missing something here? Ive been around since Fotolia days, this doesnt seem bad.
Sent from my iPhone using Tapatalk
Thanks for the feedback Liorpt, that's my take too. To answer your questions, the free collection consists of the undiscovered gems as you've put it and not best sellers. -Mat
653
« on: October 14, 2020, 13:04 »
Pictures perhaps help show how completely invisible the paid content is when searching in the free section. I did some two and three word searches in the free section, and when nothing shows up, other searches in the free section, including "All" are shown rather than showing the content in the paid section that matches the search.
This really undercuts the message that the goal is to drive more business our way...
Click on the thumbnail to view a larger image:
I reached out to the team with your original comment/suggestion Jo Ann, better visibility of the paid collection in free searches is on the roadmap and I expect changes will be made in the future. thanks again, Mat
654
« on: October 14, 2020, 11:47 »
Matt. Do you think it is a good sign that people only viewed and still didn't comment? Not good feeling really. The pattern is already known
I expect there to be questions and concerns from the contributors which is exactly why I started this conversation before the email went out. I know many people read the posts in this forum without commenting so to answer your specific question, I don't "view" that as a sign in any way.
I can assure you that I've been asking hard questions of the team and I genuinely believe this program has the potential to benefit contributors in several ways. I'll share a couple of key takeaways from my original questions here.
First, the contributors with content in the free collection were compensated in advance for their participation. While it's limited to select contributors now, we'll allow others to participate as time goes on. The content in the free collection will be rotating to keep it fresh and relevant. As content leaves the free collection, it returns to the paid collection.
Second, and I believe most importantly, if you browse the Adobe Stock free collection, you'll see that there are a lot of assets that cover a wide range of subjects, but no one particular subject has a deep selection to choose from. That is by design. When someone who typically only uses free sites visits Adobe Stock, they now have the opportunuity to see more search results beyond free. This is a potential customer base that was not visiting paid sites historically. The result should be an expanded market for paying customers.
I welcome your feedback and look forward to the conversation.
-Mat
What I see in the free vectors, searching within my niches, is simpler ripoffs of some of my illustrations. I'm sure if other illustrators look they'll find the same thing. So now I'm competing against someone who's copying my work and getting paid in advance to offer it for free and take sales from me.
Yay.
Who knows of a good, free alternative to Adobe Illustrator? I'd like to switch to that, and maybe it'll attract me to Adobe's product and I'll feel the sudden urge to pay for it instead of the free software.
@Shelma, respectully, the contributors participating in the initial launch of the free collection are top level, highly respected, very successful artists with a long standing reputation. The accusation they have stolen or copied your content or your niche without any specific information to back up your claim lacks credibility and substance in my opinion and is frankly beneath you. I'm open to any and all feedback and criticism but I won't accept baseless accusations of respected contributors. I would provide you with the same courtesy should the accusation be reversed. I have always respected your feedback. Specifically, your abundant criticism of the contributor bonus program was heard loud and clear and as you likely know, this year we've made a change in which you can choose a single app including Illustrator for your complimentary subscription. If you have a specific claim that your content was copied by one of these top artists included in the free collection, I would ask that you send me a personal email to [email protected] with specific details. -Mat
655
« on: October 14, 2020, 11:27 »
I was busy searching the free collection to see what the competition is for those of us who hope to continue licensing our work.
A couple of observations:
-Every agency which has started a free collection has said it would drive traffic to the agency and thus boost sales. I've never seen any evidence that it worked out like that.
-The Adobe Stock free collection - conveniently there's a drop-down so. you can search only that image type - is less helpful than the free agencies which Adobe Stock, Shutterstock & others have affiliate links with. At least there, there's a line of images top and bottom for the paid content with the free stuff in the middle. There is nothing directing users to paid content while searching the free content
- Connected to the above, the free section has content from Wavebreak media (~14,200 images in WavebreakMediaMicro and wavebreak3), Rawpixel.com (over 10,000), Wirestock (~5,300), Gstudio (~4,000), Jeremy Bishop (~4,000), Good Studio (~3,000), Artinspiring (~4,000), Caia Image (~4,000). This is all high quality content, largely indistinguishable from the paid content.
- When a search in the free section turns up one or two results, there's a blank page underneath. Wouldn't offering content from the paid section to fill up the page make sense? Isn't offering your paid license content a reasonable option when there is not much in the free section?
About the only good news from a purely personal point of view is that most of the type of content I offer isn't covered in the free section, but I can't see how contributors (other than those who got paid to create this collection) will benefit, short term or long.
These are all good observations Jo Ann, and I appreciate your insight and feedback (not to mention your lighting fast deep dive into the collection). I hope those of you reading this know that I will only say what I mean and that maintaining my integrity is extremely important. I won't share personal opinions pretending something will benefit contributors if I don't actually believe it. In this particular case, as mentioned, I asked hard questions of those responsible for the decision and I was personally given answers that satisfied me. The contributor community at large was a part of this conversation from the beginning within the entire team and that's very important to me. To your specific points.... "When a search in the free section turns up one or two results, there's a blank page underneath. Wouldn't offering content from the paid section to fill up the page make sense? Isn't offering your paid license content a reasonable option when there is not much in the free section?" Yes, I think there is opportunity to show more from the paid collection in an in-your-face manner and I'll share this feedback with the team. What comes to mind immediately is how the Premium content is displayed in searches for core collection content. "This is all high quality content, largely indistinguishable from the paid content." Yes, the content in the free collection is good, sellable content. That is intentional so that visitors are introduced to the quality of the overall Adobe Stock collection. It would not be doing anyone any good to showcase work with quality that doesn't meet our standards or the standards of the potential customers. If you look to sites that only offer free content, you'll see that the quality is typically quite high. It's reasonable to assume the expectations of the people that use those sites exclusively is equally as high. "About the only good news from a purely personal point of view is that most of the type of content I offer isn't covered in the free section, but I can't see how contributors (other than those who got paid to create this collection) will benefit, short term or long." With this point, I'm afraid we'll need to agree to disagree. Jo Ann, you've been submitting stock as long as I have and you are a talented photographer. My personal opinion is that you should be shooting as wide a variety of subjects as you possibly can as your knowledge of stock and your photography skill set is above-average. Having content in the paid collection of a similar nature to what is in the free collection can only benefit you as opposed to not having it online at all. I do expect to see expanded searches from people driven to the site by the free collection so if your content is displayed in those searches, you have the potential for sales you would have never seen otherwise. Thanks again for the feedback. -Mat
656
« on: October 14, 2020, 10:55 »
Matt. Do you think it is a good sign that people only viewed and still didn't comment? Not good feeling really. The pattern is already known
I expect there to be questions and concerns from the contributors which is exactly why I started this conversation before the email went out. I know many people read the posts in this forum without commenting so to answer your specific question, I don't "view" that as a sign in any way. I can assure you that I've been asking hard questions of the team and I genuinely believe this program has the potential to benefit contributors in several ways. I'll share a couple of key takeaways from my original questions here. First, the contributors with content in the free collection were compensated in advance for their participation. While it's limited to select contributors now, we'll allow others to participate as time goes on. The content in the free collection will be rotating to keep it fresh and relevant. As content leaves the free collection, it returns to the paid collection. Second, and I believe most importantly, if you browse the Adobe Stock free collection, you'll see that there are a lot of assets that cover a wide range of subjects, but no one particular subject has a deep selection to choose from. That is by design. When someone who typically only uses free sites visits Adobe Stock, they now have the opportunuity to see more search results beyond free. This is a potential customer base that was not visiting paid sites historically. The result should be an expanded market for paying customers. I welcome your feedback and look forward to the conversation. -Mat
657
« on: October 14, 2020, 10:09 »
Hi Everyone, Moments ago we launched a free collection on Adobe Stock. We'll be sending an email to contributors later today with this announcement but I wanted to give you a heads up in advance. I expect you will have some (many?) questions and I'm happy to answer any that I can. We have put together a Learn & Support page with details and an anticipated list of FAQ for you here: https://helpx.adobe.com/stock/contributor/help/free-collection-contributor-information.htmlYou can view the collection here: https://stock.adobe.com/freeLet me know your questions, I'll be around all day. Kind regards, Mat Hayward
658
« on: October 08, 2020, 12:44 »
Looks like we are back up and running. Thanks for your patience to anyone affected.
-Mat
659
« on: October 08, 2020, 10:32 »
Hi everyone, The contributor portal will be down for a bit. You can check this link for updates on when we will be back up and running. https://status.adobe.com/Thank you, Mat Hayward
660
« on: October 06, 2020, 10:33 »
Thank you Tyler! You have cool images too!
You have Kraken in Spain, I thought that was a Nordic thing?
It's a Seattle thing now too Pete! https://www.nhl.com/kraken
661
« on: September 28, 2020, 12:01 »
We aren't able to change the currency you are paid in. This default is set when you first created your account. All new accounts are paid in USD automatically now but accounts that pre-date that change are still paid based on the zone the account was created in.
-Mat
662
« on: September 25, 2020, 16:01 »
Hi Everyone,
I have not logged into my fotolia account for years now. I just noticed that fotilia is now adobe stock. Therefore, I tried to synchronize my fotolia account with adobe-stock. However, after providing my fotolia log-in data I just get a message saying that I should contact support. (The error message in german language: "Wenden Sie sich ber dieses Formular an das Team unseres Kundendiensts, um Untersttzung zu erhalten.") Does anybody else have a similar problem? How do I contact adobe stock support without having an adobe id? Any ideas how to proceed? 
Thanks for your help  Gunnar
Send me a direct email and I'll get you set up. I just checked your account, it's in good working order and you'll definitely want to do this asap. email: [email protected]-Mat
663
« on: September 24, 2020, 19:21 »
For people shooting a mix of photos and vidoes how do i find these seperately so i can use the weighted sum to get my download count?
5000 downloads is steep, guess I've got my work cut out
5,000 is definitely an achievable goal but will take effort for sure. Unfortunately, there is no way to filter by asset type in the statistics at this time. -Mat
664
« on: September 24, 2020, 11:01 »
Hi, I would like to know your experience about payout in Euros to Payoneer in Adobe Stock. I have Paypal account, but i would like to try with Payoneer. My payouts from Adobe Stock are in Euros. Thanks!
Unfortunately, this can't be done. Payoneer is only available as an option for accounts based outside the United States but paid in USD. Accounts paid in Euro are not eligible for Payoneer access. Kind regards, Mat Hayward
665
« on: September 24, 2020, 10:59 »
Hi Mat, I crossed the 5,000 mark yesterday. Any idea when I'll get the code?
Thanks
Codes for the 2020 bonus program will be distributed in February, 2021. If you have a gap between when your last subscription expired and the distribution of the new code, you will need to pay for the months in between. Kind regards, Mat Hayward
666
« on: September 21, 2020, 15:31 »
After a microsoft windows update that seemed to change edge too (or maybe they changed the name) Adobe works again - I was trying to go straight to the page from a link, when that didn't work I tried a few other things without success. In any case it works again now and the problem was probably all or mostly on my end.
Thanks for the update Pancake! -Mat
667
« on: September 16, 2020, 09:56 »
I have a problem uploading files today: the file seems to be correctly uploaded but then it doesn't appear in the "under revision" page, but it still remain in the "new files" page, ready to be submitted. Anybody else with this problem?
Thank you
Yes, we are sorry for the inconvenience. There was a temporary issue with uploads last night, it was quickly identified and corrected so everything is functioning normally now. You will need to re-upload and re-submit the files that didn't go through originally. Thanks for your patience, Mat Hayward
668
« on: September 04, 2020, 18:32 »
I also see pictures and videos. What I mean is that the portfolio has over 20+ items in the contributor dashboard but only shows 14 on the site even though they were part of the same submission and accepted
I took a quick look at the account, it appears some of the files are behind the safe search flag. Images with a safe search filter applied do not appear in the contributor portfolio page. They are visible in the main search however, as long as the person searching has safe search disabled. -Mat
669
« on: September 01, 2020, 10:30 »
Dear Mat, will it be possible for Adobe stock to consider accepting editorial images (with visible people) from contributors ? Around 80% of my port is editorial but I cannot upload anything here. Any updates regarding this issue would be helpful.
No updates on this to share at this time. Thanks, Mat
670
« on: August 31, 2020, 09:43 »
Today AS is down again. Exactly one month later. Pond5 since noon today as well. Pond5 was offline for about half an hour, but is just now back online.
I have not received any reports of recent outages. If that happens to you again, be sure to check your internet connection and try using an alternative web browser. -Mat
671
« on: August 30, 2020, 00:51 »
And just out of curiosity, Mat, any idea what the ratio of "pictures taken to pictures displayed" was? When I'm out cycling I usually come home with about 100 images taken. From there approximately 5 are submitted to agencies. It would also be interesting to learn what kind of gear you're using. Regardless, thanks for sharing!
I would estimate my average is between 5%-10% keepers on a consistent basis. I get a bit heavy handed with the shutter so there is a lot of culling involved. On this particular trip, I got a bit carried away and snapped an embarrassing number of photos. My main body is a Canon 1DX Mark III. Traditionally, my go-to lens is the 24-70 but on this trip, that lens broke half way through so I pulled my old 16-35 out of the bag for the majority of the shots I took. I also use the 70-200 a fair amount along with the 100 macro. -Mat
672
« on: August 28, 2020, 13:26 »
Howdy Y'all!
I'm back in action full time and am working to get caught up on anything and everything I missed this past month. I hope you are all doing well. Let me know if there is anything urgent matters you need an assist on.
I spent my month off from Adobe Stock shooting stock...twisted right? You can see some of the shots I snapped the first couple weeks I was gone here if interested: https://spark.adobe.com/page/GMbOYsGZ5vpQH/
Cheers!
Mat Hayward
Awesome photos! But now you're just discouraging contributors to submit their work, there's no way they can beat these views. 
Ha!
673
« on: August 27, 2020, 09:45 »
I had to double check this was 2020, I didn't realise people were taking international holidays. us Aussies aren't allowed to do this. We can't even cross the border into neighbouring states!
Glad you had a great time and your wife is such a good sport!
French Polynesia is one of the very few countries allowing international tourists right now. We got lucky as we had been planning the trip since long before the pandemic hit. It was to celebrate our 20 year anniversary though we had to postpone the trip once and gambled on the new dates before they announced the opening. Their economy is very dependent on tourism and they had no reported cases of Covid-19 in months. Since they re-opened the country on July 15 however, they have more than 300 reported cases. They were very strict on protocols and tests were required before, and 4 days after entry. It sounds like those restrictions are tightening further now. It wasn't easy to make the trip but it was well worth the effort. Thanks for checking out the pics! -Mat
674
« on: August 25, 2020, 14:30 »
Since the SS earnings structure change, there is a drop in my AS sales
Used to have 1 to 4 sales a week
But in August not a single sale!
Is it the vacation period, Corona or is there to much compatition (since the SS structure change)?
How are your August sales on AS?
Without seeing your portfolio it's very difficult for my to evaluate so I can only speculate here. The first thing that everyone should keep in mind is that there are natural waves in sales that occur throughout the year, every year. To get an accurate comparison you really need to evaluate your sales from the same date range in previous years. This is not a super busy month in general for stock but that doesn't mean there aren't sales happening around the world, all day, every day...there are. If your peak is only 1-4 downloads per week, that volume is too low to expect consistent activity, therefor your results will likely be unpredictable. Having a swing of only 4 downloads to either 0 or 8 is not unusual. Again, without seeing your portfolio I can only guess so I must assume you either don't have a large enough portfolio, your content is not meeting the current demands of customers (which are dramatically different this year than years past for obvious reasons) or you have a large portfolio with relevant content but it is poorly indexed and difficult to find. My advice is to evaluate your portfolio with impartial eyes and decide what is missing. Create an action plan that includes a realistic goal..say 25 new images per week for example. Write out a shot list to solidify the plan. Then, most importantly...pick up your camera, slap a memory card in it and start to create! It's the only way to improve your sales. The market has dramatically changed this year. It is unrealistic to expect the same results for the same effort you put forward in the past. There is massive potential still in microstock but you have to put in the effort to take advantage. I wish you the very best of luck! Mat Hayward
675
« on: August 25, 2020, 14:21 »
Very nice presentation, Mat. Did you create it in Adobe software?
Nice to see you and Lea somehow managed to get in a bit of R&R while you were busy "working" on those new additions to your portfolio.
Give a tough job to a tough man, I always say, and clearly, this was one helluva tough job. Thanks for proving my point. 
Thanks Martha, yes...nothing but work on that trip...grueling. I used Adobe Spark for the presentation. If you have a Creative Cloud subscription, it's included and does all sorts of fun stuff. Well worth checking out and giving it a try in my opinion. -Mat
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