pancakes

MicrostockGroup Sponsors


Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - Jo Ann Snover

Pages: 1 ... 273 274 275 276 277 [278] 279 280 281 282 283 ... 291
6926
General Stock Discussion / Re: People ignore general stock photos?
« on: November 02, 2010, 22:52 »
I think this could be another flavor of the talk about a trend towards more real/authentic content and images. Although Yuri's sales would suggest that there's only so much truth in that :)

I think a while back someone was talking about people sticking with web sites that were useful - and that getting people to your site if you had nothing of use to them when they got there was a waste of time. If a stock photo is useful in some way given the site content, I don't think the fact that it's stock vs. the owner of the business's wife in a custom shot would make much difference to the site visitor.

Ask designers about used car ads - you'll get an earful about how awful they are (and they are visually completely hideous). The fact that they keep running them must mean they're useful somehow in spite of their ugliness.

A custom photo shoot of a boring TV isn't going to be any more more appealing than a stock photo of the same thing.

6927
iStockPhoto.com / Re: iStockphoto management constipated?
« on: November 02, 2010, 20:50 »

The other sites would be crazy to reduce commissions. There must be dozens of exclusives waiting to see what happens. IS has done nothing but shoot itself in the foot recently.

Any sign of the others following IS will just persuade those thinking of jumping ship, that they may as well stay where they are.


One could argue that it was FT's success with a unilateral reduction of commissions a while back that emboldened IS. And that IS succeeding with its latest move will then lead the other sites to follow suit claiming that competitive pressures force them to do it.

I don't think other sites individually have much they can offer exclusives as an incentive to jump ship. Its IS's moves that will force contributors out, and once out, people will upload to all the other sites to make up for the lost income. I don't think anyone else has much appeal as an exclusive site (assuming we're talking microstock). It's IS exclusivity or multiple sites. A smattering of exclusive images and the sites that pay extra for them might make some sense if it turns out that one site sells that image particularly well.

6928
iStockPhoto.com / Re: Accurate account of sales
« on: November 02, 2010, 20:44 »
Once upon a time there was not an XXXL size on IS. After it was introduced they promised they'd go and resize (and thus reprice) existing files whose size met the requirements for XXXL. That work hasn't been completed.

I have XXXL files, but as they were all uploaded after the size came into being, I'm not personally affected by this bug.

The other problem is the rounding error on subscription sales - they're rounding 28.5 cents down to 28 cents instead of up to 29 cents. They're blaming it on a technical flaw in floating point calculations - ignoring the fact that they shouldn't be using floats to do currency computations in the first place.

6929
iStockPhoto.com / Re: The Stockys Another Fiasco?
« on: November 02, 2010, 18:00 »
I wasn't inclined to enter the contest anyway - I'm in an "it's just business" phase at the moment and I can't honestly see any personal benefit from lightboxes with a pile of random files getting promoted.

I have participated in promotional uses in the past - I recall there was a CD with some free images distributed with a magazine several years ago that had one of mine on it. It is a good idea - sometimes, and for the right reasons - to help a business do a giveaway to draw in new business.

However, with these new rules for royalties and the other changes starting January 2011 I think I'll opt out of promotional uses. They're taking so much of the gross anyway, and we're already contributing to all the discount plans they offer, I think they've gotten enough in the way of promotional freebies from contributors.

If a winning image got a lot of exposure in iStock ads, it might not help sales (assuming it was selling well already) as buyers might feel it detracted from their message. But I guess if you really needed $2,000 you might still want to go for it.

The organizational shambles of the rollout of this contest is really embarrassing though.

6930
iStockPhoto.com / Re: iStock ELs not paying properly?
« on: November 02, 2010, 16:45 »
Ok maybe someone could help me with this does 4.25 for a big web 25 credit video dl seem low?  Base exclusive contributor.

68 cents a credit is what the buyer would have paid for this if $4.25 was the royalty at 25% on a 25 credit sale. That's within the bounds of a big credit pack purchase, I think. And they've been offering various discounts lately (which we pay for).

6931
iStockPhoto.com / Re: iStock ELs not paying properly?
« on: November 02, 2010, 14:06 »
You can get an audit at Getty.
"4.7 Audit Rights. You may employ a certified accountant or licensed financial advisor to audit payments made to you during the previous 36 months, at your expense unless the audit reveals that Getty Images has underpaid you by more than 7.5%, in which case Getty Images will reimburse you for the actual and reasonable auditors fees. Getty Images will honor one audit request per calendar year, upon 60 days notice. If an underpayment is discovered in an audit, Getty Images will pay Contributor interest based on the average one month LIBOR rate for the period under audit on the amount due from the date payment was due, correct the books and records, and will pay any amounts due (subject to any applicable Royalty Deductions) within 30 days after the amount due is finally determined. In the event that an audit reveals any overpayment to Contributor, Contributor agrees that Getty Images may deduct the overpayment from Contributors earnings."


If you think a bit about this clause - and I did as I was contemplating adding a suggestion in the IS forums that we have an audit clause in our contracts - it isn't as easy or cheap as we'd like it to be to take a look at the books.

1. You only get an audit once a year and with 2 months advance notice. Lots of time for things to get tidied away.

2. I assume the audit would take place in Calgary, meaning the accountant or advisor would have to be there or we'd pay to fly them there. Imagine how expensive that could be if there were foot dragging in giving the auditor what they needed.

3. Would the person have to be licensed in Canada?

4. There appears to be nothing about how you resolve things should IS and the auditor disagree about what the correct royalties should be. I assume in such cases it ends up going to court if the contributor cares to go that route. More expense.

5. There's a pretty high threshhold of recovery amount before you get paid something for the cost of the audit if there are problems found (reasonable charges - i.e. would they quibble about travel expenses to HQ?).

All of this says that even if we asked for a Getty-style audit clause, it'd only be the highest earners who'd have a prayer of this making any financial sense.

I'd be interested in other people's opinions, but it seems to be that audits wouldn't help most of us given the costs involved. Which brings me back to pushing for getting detailed downloadable sales data so we can monitor what they're doing more closely. Given how many of us there are, odds are good - if we have the data - that we would catch a problem if one occurred.

6932
And Lobo has locked the thread asking for more information.

6933
iStockPhoto.com / Accurate account of sales
« on: November 02, 2010, 09:37 »
It may just get locked, but if you get a chance to go and post in this thread on IS, I think it'd be worth it to hear from contributors that we are not happy about two recent cases where we were underpaid by IS.

In both cases, a contributor noticed and kept badgering support until they got an answer. It shouldn't be this loosey-goosey given the amount of our money being funneled through the site.

I also posted a suggestion yesterday about getting downloadable detailed sales data - something that can be put in a spreadsheet and that will make these kinds of mistakes much easier to track and spot.

The phrase "trust, but verify" comes to mind when dealing with large sums of money on an e-commerce site. As I posted elsewhere about the EL underpayment issue, it's unfathomable that they don't have procedures that would catch these sorts of mistakes. But if they don't, we can't have it be so hard for us to track what they're doing.

6934
iStockPhoto.com / Re: iStock ELs not paying properly?
« on: November 01, 2010, 19:40 »
So I was posting a reply when Lobo locked the thread about this.

My post was saying that it's beyond belief that a large site has so few checks on code that handles money that a royalty rate change could just get onto the site by "accident".

I think iStock needs to stay what they're doing to improve the review process of code changes like this - it could very easily have gone undetected given the pathetic state of the contributor reporting tools on our sales.

This a big site doing a lot of business. I want to have confidence that my money is being handled securely and calculations of royalties are made at the stated rates.

I think IS owes an explanation of what they're doing to change the procedures they currently use so this never happens again. It's disgraceful that they just say "oops - sorry!" and lock the thread.

6935
iStockPhoto.com / Re: iStock ELs not paying properly?
« on: November 01, 2010, 19:23 »
.... Who'd have thought such a thing could happen?

Um... me :)

Sort of makes a nice pair with the "technical glitch" that got us the toilet stall door in the initial group of Agency images.

I posted earlier about the problem of not knowing about the full details of credits for each sale (for an EL, we don't know size of image purchased, for example) here.

Lots of people have posted about the problems. But contributor tools are a cost and they just won't spend the money.

6936
The thread is now locked with a terse note that they test site features - like changing button colors and vector prices on one size - and this was such a situation.

Un-effing-believable!!

6937
October was good, not spectacular. My 2nd BME (March '10 is BME).

$$ were up slightly (1.5%) over Sept '10 and and 30% over Oct '09.

DLs were up 22% over Sept '10 and down 15% on Oct '09

I normally upload lots of Christmas stuff, but haven't done so this year, so perhaps it's a very good result considering.

I no longer have any Vetta files (I pulled out when they said the files were headed for Getty with no opt out) and I don't do E+.

6938
iStockPhoto.com / Re: iStock ELs not paying properly?
« on: November 01, 2010, 13:27 »
There's a recent reply to the Help forum thread on IS about this, and the person who called to speak to IS support was told that the 10% bonus exclusives have typically received on EL sales went away last month - we knew it was going in January, but apparently it got taken away sooner.

There clearly is no end to the lengths IS will go to to vacuum up income from what was once the contributor portion. I guess they must be desperate to make their year end numbers to collect their bonuses or keep their jobs.

6939
I had submitted a support ticket about this price increase - given no answers were forthcoming in the forum. No answer to the support ticket and the prices change back.

I guess that's a message, of sorts, albeit not a good one.

Tossers.

6940
iStockPhoto.com / Re: iStockphoto management constipated?
« on: October 27, 2010, 19:48 »
What's odd is while the Istock forums are being locked down Getty is introducing forums (???)

 Wow, really! The plot thickens...

From an e-mail they sent out to contributors on October 5th:

"We will continue to enhance the site over time with improvements and updated information. Well soon be launching a discussion forum where you can engage directly with the Getty Images contributor community and Getty Images employees. So keep checking back to the contributors site to see what well do next."

I think it was Sean who commented in the IS forums that it was a wonderful idea given their track record handling the IS community. Someone told them social media are hot...

6941
General Stock Discussion / Re: Photo Thief Alert!
« on: October 27, 2010, 15:04 »
I noticed this one from Christian Wheatley and sent him site mail on IS.

6942
iStockPhoto.com / Re: istockphoto 'Agency' positioning
« on: October 27, 2010, 11:14 »
Sorry (as a contributor to IS) that you had this experience, but I'm not surprised. I've voiced my opinion of some of the problems with the imported Agency content - it's from Getty and while that price may seem ordinary there, it stands out when it's sold via IS where there's lots of comparable and/or better content at a tenth the price.

They have said that they'll allow you to filter out Agency and Vetta (and have those search preferences be savable so you don't have to keep doing it via the advanced search dialog) but I don't know when those changes are coming. Advanced search does let you exclude Vetta and Agency (but you can't separate those).

If you have a minute to contact support to voice your opinion, that would be great. They have dismissed contributor complaints about this, but perhaps might listen to the customer.

6943
iStockPhoto.com / Re: iStockphoto management constipated?
« on: October 27, 2010, 10:54 »
I have no idea what is in other people's heads, but the ability to get any sort of useful answer to anything via the Help or Discussion forums seems to have evaporated. Same is true in the exclusive forums - lots of woo-yays from those still in the mood, but locks or silence for most everything else.

The search indices aren't being updated regularly - nothing accepted on Monday or Tuesday is showing this morning. The redeemed credit totals haven't budged from last week sometime (for those tracking progress to see if they will meet a target for next year - e.g. me!). The queue is at about a week for exclusives and I assume more for independents.  There's not a whisper of an answer on the vector price increases of last week. All in all it's like a car that needs a tune up - cylinders are firing, but the plugs are gunked up and the timing's off so it's lurching and sputtering a lot!

If we keep the e-mail responses we get from support so we can compare notes somewhere other than the IS forums - like here - any attempt to try and keep tight control over information by refusing to answer any questions in the forums isn't going to fly.

 I'd guess they'll try and change the forums so they're mostly just happy talk rather than remove them entirely. But the change from a few years back when you actually had dialog with the people running things is noticeable. I can see why Mr. Thompson's recent PR debacle would keep him out of the forums, but even before that, he only very rarely said anything in the forums (unlike Bruce who interacted a lot).

6944
I'm fairly certain that at some point in the future I'll be independent again - because at some point in the future Getty will get what it wants and have everyone's royalties at 20% max.

Right now it appears that for 2011 I'll be able to get 35% (which is staying the same if you don't count the last few weeks of the year where I'll be diamond and briefly earning 40%). On that basis I'll probably put up with the many unpalatable changes at IS and stay exclusive for 2011.

My guess is that the redeemed credit totals required for 35% for 2012 will rise significantly and that without Vetta or Agency (I pulled out of Vetta once they mandated that those files go to Getty with no opt out) it'll be hard to get there. Once that happens moving back to independent becomes very likely.

One of the things that deeply irks me is splitting photos and illustrations - I don't have many illustrations and was contemplating doing more. Had also thought about branching out to video. With the current compensation scheme that becomes untenable. Why they want to discourage multi-media contributors is beyond my comprehension, but that's what they've done.

I'm hoping that perhaps in the next year there will be some changes at IS - especially if the recent craziness doesn't sit well with buyers and the geniuses who thought it up then don't make their targets. That may just be wishful thinking on my part...

6945
iStockPhoto.com / Re: iStock changing royalty structure
« on: October 26, 2010, 17:30 »
The Agency Collection is about 9,000+ images from multiple sources (most are company names but who knows who that actually is) sold on gettyimages.com. I don't know that there's any way to know the terms under which that content is licensed to Getty. IS is displaying a portion of that content . I assume IS is just a storefront in this case as the images are still shown on gettyimages.com as well.

The IS Agency collection is now at 5,000+ images but some of those are from real IS contributors - those who submitted an application and got approved the way all of us did.

6946
General Stock Discussion / Re: Chicken - egg dilema
« on: October 26, 2010, 14:33 »
In another thread, Lisafx mentioned that 90% of her income came from the top 4 sites. I think for most of us that's roughly true. So while you can add a trickle to your income from the smaller sites, it really doesn't make a ton of difference to your totals.

Before I became exclusive I switched some of the low-earner sites to an intermittent upload status - every 3 to 6 months I'd catch them up with recent stuff in my portfolio.

I think the advice to focus on what sells - at the big 4 - is good.

6947
iStockPhoto.com / Re: iStock changing royalty structure
« on: October 26, 2010, 14:16 »
I think Risamay is referring to a post I made in the locked oh-shut-up!-no?-ok-complain-in-here thread about why the contest wasn't a neutral thing to do, IMO.

6948
iStockPhoto.com / Re: iStock changing royalty structure
« on: October 26, 2010, 12:54 »

Thread ended because someone posted that agency collection pictures are upscaled ?

I had missed that.  Are Agency images upscaled?   Isn't that one of the biggest taboos on Istock? 


I don't know if any of the subset of the Getty Agency collection that is now on IS is upscaled, but Getty does allow/require that, so it's certainly possible.

From the Getty contributor portal:

"Interpolating the image up to our 47.5-52MB requirement is best achieved using a Fractal algorithm like
Genuine Fractal Print Pro. However, in most circumstances simply re-sizing in recent versions of
Photoshop (Adobe Creative Suite 1 or higher) is acceptable. As such, it is important to experiment with
different techniques. Ultimately, the quality of the final 47.5-52MB file you prepare for submission is your
prime consideration; no noise, artifacts, distortion, or moir should be visible. The largest file size your
image can be sold at is 300MB, so image integrity is critical when interpolating."

It is complete bollocks that the Agency collection on IS has gone through the same inspection process that other contributors have with their work. They've pulled many images (starting with the "technical glitch" that gave us the toilet door) after the fact when problems have surfaced.

Getty's rules are different for stuff on their own site - for example, they allow multiple logos in books on a shelf or Times Square shots, even though they don't allow what they call "isolated" logos. My guess is that's why the pharmacy shot they removed from IS Agency Collection after I pointed out a pile of logos was allowed on Getty.

I don't care if they want to allow others to follow the Getty rules and allow logos (I've never understood the sense of upsizing though, it's just an outdated habit that should be dumped). What I care about a lot is (a) being told one thing when what happens clearly contradicts it and (b) one set of rules for a special group that bypasses those rules the rest of us have to abide by.

6949
The problem being many of us will take a cut of income even in we stay exclusive with iS, and face the uncertainty of not knowing if/when the next drop of income will come. It's something I spent a lot of time thinking about, and with sadness (I've enjoyed being exclusive), and apprehension (jumping into the unknown again) my crown will be gone in 9 days.


Oh my - I didn't know you were switching back to independent. I have no doubt you'll do just fine, apprehension or no. I get the sadness part, but also completely get the  reasons.

Good luck with the transition.

6950
I was independent for nearly 4 years before becoming exclusive and I'd say that you shouldn't be scared at all about becoming an independent.

There's a learning curve - each site has slightly different inspection procedures and policies; all of them are easier to upload to than IS. It won't take long to get the hang of the rules at each site.

The IS that was has changed significantly. Other sites will sometimes yank you around too, but IMO there's no safe haven - no one ideal site. You'll want to get accepted at the other three sites of the big 4 to get your income, plus whatever other smaller sites you feel like contributing to.

Good luck.

Pages: 1 ... 273 274 275 276 277 [278] 279 280 281 282 283 ... 291

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors