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Messages - Jo Ann Snover

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6976
iStockPhoto.com / Re: iStock delaying PayPal til Friday
« on: October 12, 2010, 19:04 »
It has happened before - more than once, I think - but it's generally been a much shorter delay. Here is a recent example.

As far as an explanation, as far as they got was "mistakes were made". I prefer sentences in the active vs. the passive voice as it looks less like someone's trying to duck responsibility. I also don't understand why, in an age of virtually instant wire transfers, it takes until Friday to fix whatever the mistake was.

However, as contributors we don't apparently get to know the details on such things. Trust us and all that.

6977
iStockPhoto.com / Re: iStock delaying PayPal til Friday
« on: October 12, 2010, 15:00 »
..in the 5 or 6 years I've been there, the only email I've gotten is the newsletter or responses to email's I have sent. Never any heads-up type of emails.


I did get email announcing the big cash grab Sept 7th this year - but otherwise they let you figure it out via the forums as best you can.

6978
iStockPhoto.com / Re: iStock delaying PayPal til Friday
« on: October 12, 2010, 13:03 »
We can't stop iStock from doing pretty much any money-earning (for them) thing they want with payouts, but we can be very loud and vocal about any such shenanigans if they occur.

Right now, with no explanation it's hard to say whether this is just a one off glitch or a move to stringing us out even longer before we get our money.

Trust with them being a negative number for most of us right now, it's a really bad time for  a glitch, if that's what it is.

6979
iStockPhoto.com / Re: iStock delaying PayPal til Friday
« on: October 12, 2010, 12:55 »
I think we started a new thread together. This is very bad news for me  :(

Yes - sorry about that. I already asked Leaf to delete my thread though...

The really bad news is no money for another week (we already have to wait one week) - they keep our money for an extra week and pay no interest on it. Cash flow management of this sort isn't unheard of for businesses but it sucks for those waiting to get paid.

6980
iStockPhoto.com / iStock delaying PayPal til Friday
« on: October 12, 2010, 12:47 »
It's good they announced it, but not good (a) that it happened or (b) that they don't feel the need to explain how this got effed up.

See Lobo's announcement here.

6981
Hello,

I am a USC graduate student conducting research on iStockphoto users. If you are an iStockphoto contributor and would like to be entered into a drawing to win a $20 Amazon gift card, please take this survey:

https://usc.qualtrics.com/SE/?SID=SV_bfq5OXfNAouvDMw

Thank you in advance! I appreciate your participation.


I was going to complete your survey, but a couple of questions in I found one I don't understand. How many hours a week do I spend on iStockphoto projects. I spend many hours a week on shooting, editing and uploading my work, but I don't know if you're referring to something other than that. IOW are you after numbers for forum participation time? You'll need to be a bit more specific I think.

6982
iStockPhoto.com / Re: iStock changing royalty structure
« on: October 11, 2010, 12:48 »
Can't this idiot be banned? One inane post after another, shut up already!


Use the ignore button and I think the resultant lack of attention will take care of this. Banning adds fuel to a fire you wish to smother :)

6983
General Stock Discussion / Re: Stock as raw material
« on: October 08, 2010, 09:51 »
Seems to me that if there's a market for it, maniuplated photos - along with 3D renders - make fine stock. Why would anyone want to make an arbitrary line over which designers or photographers should not step?

Those designers who want to do their own compositing will buy the plain jane raw materials. Those who are in a hurry or who can't do their own Photoshop work will buy the more finished pieces. More business for contributors seems good to me.

6984
iStockPhoto.com / Re: iStock changing royalty structure
« on: October 07, 2010, 15:28 »
Even if you ignore the keyword spamming (which is hard to given how bad it is - but they say they've run a batch job to fix this, so whenever the results of that make it into search (which could be days given current problems with that) it will be taken care of), the utter ordinary quality of them is hard to miss.

There's a thread in the exclusive forum about what's Agency vs. what's Vetta, and the examples of Agency (from iStock stuff) are so far and away better than anything from the outside Getty material that it's not funny. I don't see why Agency should be more than Vetta although I think it'd be nice to have the happy shiny collection to contrast with the dark and quirky collection.

The fact that they're forcing Vetta and any IS Agency work onto Getty sites (no opt out), plus dumping this dreck at high prices onto IS is just wretched. My guess is that Getty traffic is down IS is up and management wants to put the Getty material where the traffic is in the hope it might sell.

The fact that in doing this they may not only fail to sell the tired old stuff but also screw the pooch and alienate otherwise happy IS buyers in the process is just infuriating.

Did anyone look at these files before approving them for this high price collection??

6985
iStockPhoto.com / Re: iStock changing royalty structure
« on: October 07, 2010, 11:01 »

Are inMagine or ImageSource part of the "Getty Family" ?


Inmagine isn't - not sure about ImageSource.

6986
iStockPhoto.com / Re: PayPal Payouts
« on: October 06, 2010, 00:39 »
Cheers. So that means actual payouts follow 7 after the cutoff date. So this means there is no way to time it to receive a payout any faster than 7 days from the date that you put in the payout request, is this correct?


Correct.

I do my payout requests on Sunday night (pacific time) each week and get the PayPal amount a week (plus a few hours) later.  I get a weekly payment so it works smoothly for me in spite of the lag time. It'd be nice to be able to request automatic payouts so I don't have to remember to log in and make the request when traveling, but that's been asked for many times and so far, nada.

Also note that when a Canadian holiday falls on a Monday, they move the cutoff & payout to Tuesday that week. There's a calendar on the site.

6987
iStockPhoto.com / Re: Need Help Finding Image Pulled from iStock
« on: October 05, 2010, 14:33 »
It may be on thinkstock via StockXpert.  Now the artist got 25 cents instead of a few bucks.  Bummer.
It's labeled as iStockphoto on Thinkstock, not Hemera.

Without knowing why the photographer closed their iStock a/c, if they've terminated the agreement, iStock/Getty shouldn't be selling the images anywhere at this point. I understand their intra-site interfaces are broken, but that doesn't alter their legal obligations.

My guess is there are some weasel words in the agreement that says they have some "reasonable" amount of time to remove the files. Given how useless their software is, that could be many months...

6988
iStockPhoto.com / Re: Statistics shows IS is falling
« on: October 04, 2010, 14:35 »
What I don't seem to understand is why all of you think you are smarter then IS (or the rest of them) to know what is best for them ? they have been doing this for years and are worth well over 1B $  I guess they are doing SOMETHING right...


I don't think anyone claims to be smarter by criticizing something a company does. And it a very common business mistake for companies in a growing market to assume that they grew because of their genius business decisions and get very puzzled when things suddenly take a turn for the worse. You can't argue with the growth and the results, but sometimes there are external factors that are more responsible for the growth - as in microstock as a whole has grown tremendously, in part helped by the recession and downturn in ad spending.

I think the concern that is having great profits isn't enough and that they risk damaging the business long term by what they're doing. Companies can often get very blinkered in their views - and once you've been around the block a few times and have seen it first hand you recognize the patterns. Not smarter than anyone, just accumulated experiences...

6989
iStockPhoto.com / Re: Istock survey
« on: October 04, 2010, 14:25 »
SS introduced FTP uploads at the end of 2004. I forget when they started stored model releases, but it was a very long time ago. Other sites - particularly those whose sales aren't all that high - have gone to considerable lengths to make sure that the upload process is really streamlined.

I filled out the iStock survey although I can't imagine when or if they'll do anything about it. As you mentioned, people have been suggesting these things for years and nothing. Given that Getty is trying to squeeze out maximum profits, why they'd spend money now on improving things for contributors is a mystery to me.

I could make a very long list of tools for contributors they've actually promised, but have failed to deliver (batch editing tools for keywords? a useful interface for adding/removing files to E+ - that was going to be "in a few weeks" after it launched, and they've stopped saying anything about when). And the list of things they broke that were once working (the list for extended licenses that no longer has a date column, for example). I finally switched to Deep Meta because for a year they couldn't fix the bug where the site upload couldn't read IPTC data. Their track record with software is pitiful.

I don't think there's any mystery about what would be needed to lift IS out of the basement in terms of uploads and contributor tools. There's a ton of examples out there to follow.

6990
iStockPhoto.com / Re: iStock changing royalty structure
« on: October 03, 2010, 18:57 »
Thanks for the congrats!
I think I'll give myself a cake with 17 candles, one for each percent of next year's royalties  ;D

Congratulations! Unfortunate timing given recent events, but as noted above, it's a great milestone, especially for an independent.

6991
So glad someone brought up the clubfest going down over yonder. Pom-poms and all (and the very words used therein - not mine!) ... it's ... difficult to stomach if you've just eaten and hope to keep a meal down. To say the least.

Really? What __ even now??? How much abuse, greed and worthless disregard does Istockphoto have to demonstrate to them before they realise they are being shafted?

Not that I want you to encourage them, but apparently more than has been dispensed thus far :)

I think that there are some people who have lots of Vetta files who find the the whole situation OK for them - they feel well taken care of and don't connect with the vast majority of the contributor pool (even the exclusive contributor pool). I'm putting words in their mouths, but I think they'd make a variation of the argument often voiced by many independents that as long as the $$ keeps going up, they won't fuss about changing royalty percentages, or subscriptions or anything else.

By the time Getty takes aim at them, they may look around for support in fighting back, but I doubt there'll be much.  

As we've seen, each time one of the agencies pulls off a cash crab - and unfortunately iStock isn't the first, just the latest and most spectacular to date - it emboldens the others. They then claim they have to stay competitive.

@Lisa - we've been contributors for roughly the same amount of time.  The only constant seems to be change :)

6992
Well thank heavens for MSG.

I did drop my membership here briefly after I became exclusive, but decided that wasn't a sane way to approach things and signed back up again.

In the future, it may be that the main forum benefit is for contributors to compare notes and discuss amongst themselves. Once, I'd have said that it mattered to be part of the iStock forums as they gave contributors a way to discuss things with TPTB. At this point I don't think they're listening - except for the clubby little love fests among the inner circle in the exclusive forums.

The only other thing this site doesn't have that IS does is a Request Forum - a place buyers can come and ask for images they need. That's a service both for buyers and contributors (a couple of times I've shot things for people and found it filled a useful niche in my portfolio.

Other than caspixel, do we have enough buyers here to get this sort of thing going?

6993
...FT has moved up to take the #2 spot, although SS seems to be rallying and they are neck-and-neck. 


Sites rallying and competing in a race up sounds good - we need to look for small positives in the current cut-back-the-contributor-share environment :)

6994
Lisa, it's interesting to see that FT is still (relatively) not a top player in your totals - you're emerald there and I thought for some at the highest levels, FT was beginning to rival SS & IS for earnings power. Is it the number of subs sales or overall volume?

My September was slightly up over August for $$ and 66% up over Sept 09 - a second BME (March '10 is current BME).

DLs were 17% lower than Sept 09

6995
This is what rogermexico said,

"The plan is to make separate exclusivity options for illustration in the same way that video and audio are. So you could be an exclusive illustrator and non-exclusive photographer."

I don't read that as combining raster illos and vectors into one category. Perhaps I should get better at reading between the lines if that's what it says. Who knows these days ?

I was just mentioning what a contributor had said (I took it a bit more to heart than I might normally, since the person who said it used to work on the inside, so to speak - as an inspector at one time).  I'm sure HQ will clear up any speculation that wording has caused.

And welcome to 'MSG' - you'll be hungry for more of the bold flavours here, before you know it :D

I don't know how they could draw any sort of line that would allow them to separate raster illustrations from photographs if they decided to go that route. So many "photographs" are not straight from the camera - composites, heavily processed, collages, stitches. Then there are 3D renders which have always been treated as photographs even though they aren't.

Once you have pixels vs. vectors I don't know how you'd make the distinction clearly and unambiguously between pixels that were "illustrations" and pixels that were "photographs".

I'm sure they'll want to avoid rasterized vectors showing up elsewhere if exclusive illustrators become independent for photographs, but they've brought this mess on themselves with this series of crazy decisions to hose contributors.  I couldn't blame any vector contributor for wanting to keep vector exclusivity and make a little extra on the side with rasters.

6996
iStockPhoto.com / Re: iStock changing royalty structure
« on: September 29, 2010, 21:57 »
What are the royalties?
For dowloads here at iStockphoto, the royalties will range from 22, 24, 26, 28 & 30%.


What's that... wasn't 25-30-35-40-45% for exclusive downloads ???


The first numbers are the new Vetta royalty percentages. They put Vetta prices up on Monday and changed Vetta percentages the same day. Other royalties are unchanged until January 2011

6997
Again "favoristim", when everybody can be or not be exclusive, at his own will. You make it sound as if were hand-picked. I'm sorry, what it makes me smile.

There is a cult of sorts - but not in who can be exclusive or not. There has been a ton of complaining in the Vetta forum - including by major contributors with massive sales - that there is a clique that gets near automatic Vetta acceptance and the select few who get to self inspect. No one will make the process known or transparent. There's no appeal or discussion. Rule by executive fiat.

If it were just about badges and such who would care? But there's a lot of money tied up with the improved search results position and higher prices these things bring with them.

6998
Try posting that on IS forums.

I already said they should dump exclusives and pay everybody over 20%, so I'm sure my ideas are real popular over there.  ;)


I think that's exactly what Getty would like to do, but for the moment, exclusives are the reason they can charge higher prices. Once they dump exclusives, they're just competing on price like everyone else.

6999
iStockPhoto.com / Re: iStock changing royalty structure
« on: September 29, 2010, 15:25 »
Jeez, I take one HALF day off from keeping up with this ongoing train wreck and I feel like I am completely in the dark. 

Apparently Joyze posted some updates?  Would anyone be willing to break down the changes (if any) for me?   

Yes, you would all be well within your rights to tell me to ferret it out for myself, in that massive forum thread, or elsewhere.  But I hope someone will take pity on me and at least post a link to where I can find out any new, relevant information. 

Thanks in advance :)


Nothing big in Joyze's update here. Agency folks do not participate in our sweepstakes to  get to various royalty rates (there was worry the high prices would push all of us down as their RC totals would be so high.

Some non answers as to why Hulton Archive can be a non-exclusive exclusive but others can't.

7000
That's lovely and all, but it does nothing to help vector artists with the fact that our targets are double that of photographers.  Good for people with split portfolios to have more options I suppose.

I was thinking about this the other day. By their logic of vectors selling for more so they have higher targets, shouldn't exclusives have higher targets too because of higher prices.  ;D Uh, oh. Maybe, I shouldn't have said anything.


I'm sure there's no squeeze-the-contributor scheme they haven't at least considered. And I wouldn't be surprised to see this (same targets as independents) touted as a "benefit" to exclusives at some point when we complain about eroding privileges!

I asked a couple of questions in the IS thread on this topic and surprisingly got a quick answer from Andrew. He thinks (but will check) that existing exclusives will get to stay that way even if they have so few illustrations they wouldn't typically qualify for illustration exclusivity. He said this will be effective in January 2011 with the royalty changes. Logos are unaffected as those are image exclusive anyway.

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