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Messages - Jo Ann Snover

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7201
I can't believe that any contributor who (a) can read and (b) has any ethical sense (not to mention more than rudimentary Photoshop skills) could possibly do what this person has done. He has built a portfolio on other people's work and apparently received only a slap on the wrist for doing so.

The fact that some people think it's OK - or not all that bad - leaves me gobsmacked. The file of mine is old and not a great seller, so I don't really have a lot of skin in the game, but I am furious that someone would be that sleazy  and that the agencies would let this continue.

I can only hope that iStock's compliance enforcement will help them see the error of their ways. Otherwise the agencies and anyone who lifts other people's content win, and only the contributor whose content is swiped is the loser. Totally unjust.

I contacted Fotolia again just a few minutes ago as I have heard nothing from them after a business day has passed and the content is still live on their site.

7202

A plain copy is easy to spot, the problem with edited material however is that one can claim rights if the change is significant, isn't it? "Significant" is a very subjective thing.

I don't think that the upload terms of any of the sites permit copyrighted content (where the uploader isn't the copyrightholder of the source) as part of the work.

However look at the derivative work (one of them) on FT

http://us.fotolia.com/id/8170097

and the original

http://www.istockphoto.com/stock-photo-306242-jack-o-lantern.php

There is a clipping path included in the file so sticking it on a rather low quality background hardly qualifies as "significant" in my book. I'm not sure how anyone could begin to argue the change was significant...

7203
I contacted (via iStock site mail) the owner of an elephant image that fritzkocher has used in images on SS and FT with other backgrounds. This guy clearly has no shame and the number of problems indicate willful behavior not an inadvertant mistake.

Not what I had planned to do with my morning, but I'll contact anyone else I happen to notice being infringed. The more of us contacting the agencies about this the sooner they'll realize they have to do something about it.

I just sent an email to SS about the elephant...

I think they will sort it out

The kicker is, that SS let him come back online after being taken down for a bit.
Never seen that before...

I've always found Jon to be a straight shooter, but honestly that's just not right. To let someone come back without checking their content for more of what they got removed for is sloppy.

I'd bet that the statue of liberty composites aren't legit, but it's harder to check as there are so many shots of that and finding a unique element in a shot not so easy. I think I'm going to go and do something else for a bit so I can calm down.

7204
I contacted (via iStock site mail) the owner of an elephant image that fritzkocher has used in images on SS and FT with other backgrounds. This guy clearly has no shame and the number of problems indicate willful behavior not an inadvertant mistake.

Not what I had planned to do with my morning, but I'll contact anyone else I happen to notice being infringed. The more of us contacting the agencies about this the sooner they'll realize they have to do something about it.

7205
I checked his portfolio at BigStock, Shutterstock and StockXpert. I didn't find the images that infringed (me) at BigStock and SS, but I did at StockXpert. I have notified them (and iStock with an update) - it should be fairly straightforward to get the guy's work pulled from another Getty company, one would think.

In looking at his SS portfolio, there are lots of obvious composites. It'd be worth people having a quick check for their own stuff. Let's try and get this practice stopped, not just one or two infringing images removed and the guy gets to continue doing it with new material.

7206
I just contacted Fotolia about three images from the same contributor that I found in his portfolio there (Dreamstime was the agency that I referred to earlier in my first post). I pointed out to Fotolia that Dreamstime had suspended his portfolio pending investigation and that I expect them to do the same).

I have also contacted 123rf about 2 of the images they have for sale. I wrote to iStock's compliance enforcement about this too, so I hope they can help get this guy taken care of.

Thanks for the heads up on this.


7207
We'll see how things turn out, but I was pleasantly surprised today when I got a quick response to a claim that a contributor had taken an image of mine and used it with minimal changes (a blurry background in one case and a few other background elements in the other) as if it were his own.

The portfolio has been suspended pending investigation. I wonder if there are other "composites" made with copyrighted content in the portfolio - I was kindly alerted by another contributor to this misuse.

One inadvertent mistake might be forgivable, but when you have over 1,000 images in your portfolio you'd think something like this isn't a beginner's mistake. Even from the agency's point of view, how can they continue offering work from someone who doesn't want to honor other contributor's copyright?

7208
General Stock Discussion / Re: Attach a fake Model Release?
« on: September 24, 2009, 15:04 »
If someone were to do that and get caught they'd likely have their account closed. It's fraud.

7209
iStockPhoto.com / Re: Is this the best agency?
« on: September 16, 2009, 15:19 »
I was independent for nearly 4 years and a year ago became exclusive with iStock.

In terms of earnings, overall iStock has (and had at the point I became exclusve) earned more than the others. Some months - when IS was fiddling with the best match and my sales there fell off a cliff - SS was top earner.  My focus is earnings - but over time, not just one week or month. How do I want to handle my business over the medium to long haul.

In terms of a pain in the butt quotient, I found all the agencies took their turn at putting various pot holes in the road :) Overall I found IS to be the best deal for me. I found some of the less than honorable dealings at some of the agencies (read the old posts here if anyone cares about the history) to be something I just didn't want to deal with any more. If you go read about the fiasco with Albumo, for example, agency integrity takes on a new meaning.

7210
Newbie Discussion / Re: Repeated rejection from iStockphoto
« on: September 16, 2009, 01:40 »
... so I reached out to the iStock critique forum for help.
Well said! That's how I got accepted too.

Other than the fact that OP doesn't want to show his work, I think the critique forum would work well :)

Just as there are stages of grief, I think there are stages of rejection. Perhaps once the OP has moved on a stage or two he'll be ready

7211
Newbie Discussion / Re: Repeated rejection from iStockphoto
« on: September 14, 2009, 19:38 »

The trouble is, I don't see how I can improve next time, given that the reason for rejection they give is so clearly BS.

Any advice?

My advice would be to decide whether you'd rather rant at iStock's rejection or figure out how to get accepted. If you really believe that their rejection reason is BS, do you want to try again?

If you do, then post to the iStock critique forum (or if you don't have any credits, post somewhere else, like here) showing what's been rejected. The fact that it's been accepted at another site doesn't really add much to the discussion as each site has its own acceptance criteria (and I used to be independent so I'm familiar with submitting to multiple sites).

You might also want to look at posts in iStock's critique forum from other people in your circumstances - it won't tell you about your specific images, but you'll get some general pointers about having a range of types of images, technical standards, etc.

There are lots of people who will help point you in the right direction, if that's what you're looking for.

7212
iStockPhoto.com / Re: Exclusivity - Has the crown lost its shine?
« on: September 08, 2009, 15:52 »
Why would you not take part in Vetta? I don't see any downside to it all and I'd like to be part of that if I could (but exclusivity would be too high a price to pay).

This is another of those decisions that is going to vary from person to person but my view is that Vetta is great for diamonds. For those like me who are gold, I think I'm better off getting the download numbers as high as possible (which means leaving files in the regular collection IMO) to get to diamond and 40% commission. That will affect every sale I make, not just the few Vetta sales. After that the extra money seems like a much more clear win.

There's also a fairly dark mood to the bulk of the Vetta work, and I'm much more bright colors and happy stuff :)

7213
iStockPhoto.com / Re: Exclusivity - Has the crown lost its shine?
« on: September 08, 2009, 12:20 »
Another set of opinions would be the ones from long time independents who went exclusive late in the game, like tacojim and jsnover.  They also have a unique perspective of what exclusivity looks like from both sides.

I guess you know where I end up in the balancing of pros & cons given that I'm still exclusive, just about a year after making the switch. There's a lot to recommend being independent, and I think for people starting out, it actually makes a ton more sense to be independent - the small increase in iStock commission just doesn't cover the loss from other sites.

iStock was in a state of best match turmoil right after I went exclusive, and the first few months were very rocky. There was also the burial of vector files in the search results which caused me to change plans to emphasize vectors more. Ever since BM2.0 (with a minor hiccup when Vetta was introduced and virtually nothing else showed up on the first few pages of searches) things have been doing well from a sales point of view.

I realize the risks involved in dealing with one one agent for RF licenses, but for me, that's outweighed by reward of not getting involved in trying to deal with anti-contributor moves at multiple sites.

I'm part of the iStock middle class - not a newbie or one of the top sellers. I have had second thoughts once or twice - last time was when the partner program was anounced - but then one or other site I used to submit to is kind enough to pull some asinine stunt and I stop having them :)

7214
... I must say I cracked up with the tube of lube comment.
I was tempted to answer this with my own take - I may need one tube, but it's infinitely preferable to the prior need for multiple tubes. I find the occasional urge to return to independence regularly banished by the anti-contributor (lube-requiring) antics of other sites.

But of course I wouldn't indulge in such crude analogies, so I didn't reply :)

7215
Nearly a year ago I became an exclusive after about 4 years as an independent. I assume you've made a list of the waiting periods at each site you upload to; the first thing is to stop uploading to sites with a waiting period, but start with the longest and phase in the others as their wait times dictate (i.e. if you stopped uploading to DT today, in 3 months you'd stop at BigStock and so on). The goal is to keep earning the absolute max you can while you disentangle yourself.

Watch your payout amounts and for the sites where you control the timing (i.e. not SS or 123rf) so you can ensure you end up with a balance over the minimum at the date you want to pull the plug. Don't want to leave any money on the table. And with the exception of small sites (ScanStockPhoto was very gracious to me) the big guys will happily keep your money, so don't assume it'll be all friendly and you'll get your money anyway.

For the monthly payout sites, if you think you'll be leaving early in the month, set the minimum payout to a very high number the previous month (to be sure you don't get paid). Then, in the month you'll be leaving, set the minimum payout back to normal.

For SS, you can disable your images without deleting them via the  Opt Out button on your account page. After a certain amount of time, they'll automatically disable your account, but won't delete it. You'll want to do that (leave the accounts in place) so you can reactivate with an e-mail to support if you later decide to cancel exclusivity.

FT deleted my account even though I didn't request it (they dislike any less than glowing comments made about them in offsite forums) but otherwise I still have my accounts on most sites. I don't think it's likely someone will use my login, but I'd rather not have someone else selling images under the same name and keeping the login ensures that.

I may have forgotten something and things change in a year, but hope this helps a bit.

7216
There's something on the Guardian's web site about this story:

http://www.guardian.co.uk/commentisfree/henryporter/2009/jul/16/photography-police-view-delete-images

If you look at the pictures of where the guy was in the middle of the day in an area full of retail shops - not a power plant, or train station or airport or any place that could remotely be described as sensitive, it helps to get a bit of context on this story.

http://monaxle.com/page/2/

The guy may be a jerk, but it is beyond outrageous that in a public street you need to give your name and ID because a council employee (not even a police officer) asks. He made a choice to confront the issue (so I assume he didn't have anywhere important to be and wouldn't have lost his job for being late back to work after lunch) and perhaps he'd have done better for himself to avoid it. However I'll stick to photographing tourist attractions next time I'm in the UK as it's clear street photography is a risky business there these days.

On his blog he talks about going back at 11 at night and being stopped again. This time he gave his ID and was shooting digital (first time it was film so he couldn't show them what he shot).  He apparently was told he'd probably have been arrested if he'd refused to give ID.

I was born and raised in the UK and I find this all rather sad. The idea that you can't go about your business in a public street on an ordinary day (i.e. not in the middle of a riot) without explaining yourself to the police is distressing.

7217
ok, quick question from someone who admittedly has no idea, why is video different to say illustration...

I don't think it is. When I was independent, I didn't upload my vector illustrations anywhere but iStock because for a complex vector (not the simple ones or icon sets) I thought the pricing wasn't right. Many sites didn't make any distinction in price based on the complexity of the vector file. For a subs sale the pricing problem was even worse.

The other sites got large JPEGs of the vector image which I had no problem selling at subscription prices - buyer paid less but got less value too.

I think HD video for subscription commissions is exactly in the same boat - a very high value thing going for next to nothing. It should be web videos only, IMO.

If FT doesn't get any/much video content, they'll have to rethink their decision. Unfortunately, past experience suggests that there will always be someone willing to sell for a very low commission; let's hope the majority of contributors don't.

7218
iStockPhoto.com / Re: iStock Vetta Collection
« on: July 05, 2009, 18:48 »
Well, the fact is that the collection is working well, I have less than 100 files there and I'm selling vetta files on almost a daily basis... sometimes more than one in a day. Let's hope it lasts!
Vetta images are getting an extraordinary boost in best match placement. Getting good sales doesn't surprise me, higher prices not withstanding. We've seen over and over again what good search placement can do.

7219
iStockPhoto.com / Re: iStock Vetta Collection
« on: June 24, 2009, 12:44 »
That may be a bug in the search dropdown that selects Best Match, Age, Downloads, etc. for the sort. Vectors were the most recently added to the Vetta collection and the bug with the sort order not refreshing is being looked at according to an admin post.

7220
iStockPhoto.com / Re: IS pictures online at Photos.com?
« on: June 23, 2009, 22:04 »
There was a forum post some time in the last week to 10 days that said they were working on a tool to allow bulk opt ins. Sorry I don't have a link - as I don't plan to use it I didn't keep track :)

OTOH it could arrive right after the bulk keyword edit tools that were promised during the introduction of the CV and the craziness that followed...

7221
iStockPhoto.com / Re: IS pictures online at Photos.com?
« on: June 20, 2009, 10:19 »
Unless something changes between now and August, the Plus side.

7222

Lets also consider that Getty has been changing terms on its contributors.  That is what that lawsuit is about and that is what is happening to istock contributors.  It appears Getty takes any means to weasel out of it's contracts with its suppliers.

And don't forget the recent letter that PumpAudio (now Getty owned) contributors received that said their commission was being reduced from 50% to 35% so Getty could beef up sales and marketing. They clearly are out to cut their costs wherever they can.

What I cannot fathom is how 900,000 images from IS could be going to Photos.com+/JIU. Perhaps there's some big chunk of wholly owned content (The Hulton Archive is just over 14,000 images but perhaps there are others like that?)


7223
Something about this sounds so wrong.. the retailer is meant to add sales tax to the item you buy, if there is no sales tax marked on the item, you presume it is included in the overall cost..
That isn't how things work in many states in the US. First the price quoted never includes the sales tax. Second, most states have a use tax, meaning that if you are a resident in that state and buy something out of state for use at your residence, they expect you (the purchaser) to pay the use tax to the state directly.

I used to live in New Hampshire (no sales or income tax) which borders on Massachusetts (both) and a lot of businesses set up along the border (on the NH side) to pull in buyers who were Mass residents. One furniture store had to display a big poster of a blow up of a letter they had received from the Massachusetts Dept of Revenue, saying that deliveries of furniture to Massachusetts required payment of Massachusetts Use Tax and that they'd be monitoring the parking lot for vehicles with Massachusetts tags loading up furniture.

I'm sure that Lisa's letter is legit, but it's unfortunate they can go back 3 years to get the tax.

7224
A first?  Am I really the only one here who has and continues to have a positive business relationship with Shutterstock?  (snip)

No, you are not alone.  This expresses my feelings about - and business relationship with - Shutterstock perfectly.  Well said  :)

I think Shutterstock has always been very straight in its dealings with contributors (my experience with them from October 2004 - August 2008). I absolutely think that their success is why all the other PPD sites are interested in subs, although I expect that pressure from buyers is the other big factor.

My only quarrel with SS is the long term effects of the subscription model, which I don't think are good for contributors even though on a short term basis SS was always #1 or #2 in the monthly earnings race. So I agree that monthly earnings are the important measure - not some big percentage of close to $0 - but it should be sustainable monthly earnings over time, not just a short term view.

7225
I didn't see Sean's response as I have been afraid to check in at the istock thread to see if I have been burned in effigy ;)


You might want to go have a look - no burning Lisa going on at all:) I saw mostly support, if from exclusives resigned to the unpleasant state of things generally with respect to the Partner program, not gathering up their pitchforks to storm the castle :)

I do think that when you look at what's gone on with commission reductions at FT and DT, where the sites made the argument that they were reducing the percentage but overall your income would go up (they predicted), a number of independents, including you Lisa if I remember correctly, said that as long as the overall income was going up, you would live with the decrease in percentages. I don't really see a difference between accepting that and accepting that Getty has just reduced the commissions on Photos.com+/JIU sales for StockXpert contributors. If the total monthly take went up because Getty marketed the heck out of the site, would that make you less angry with the situation?

I don't know if the fact that contributors just accepted it when FT and DT cut/announced a cut in commission percentages emboldened Getty, but I've generally thought that like kids, if they get away with it once, they'll try it again with a bit more next time.


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