726
Adobe Stock / Re: Tax Form Earnings Discrepancies
« on: March 10, 2020, 11:23 »
I am looking into this right now and will update here when I have information to share.
Thank you,
Mat Hayward
Thank you,
Mat Hayward
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to. 726
Adobe Stock / Re: Tax Form Earnings Discrepancies« on: March 10, 2020, 11:23 »
I am looking into this right now and will update here when I have information to share.
Thank you, Mat Hayward 727
Adobe Stock / Re: Adobe Stock Search Webinar« on: March 03, 2020, 14:40 »Thanks for the feedback everyone! My intent is to write a blog to break down what we talked about in the webinar and answer questions I've received before and after that weren't addressed. Thanks for the feedback Pete. I'm waiting for definitive clarification but the specific example of "outdoors" vs "outdoor" can have two separate meanings. "The Great Outdoors" referencing a vast forest for example as compared to what I perceive "outdoor" to be simply outside. It's a tough example to lock in. It's the classic battle between noun and adjective. Personally, I don't see the harm in using both but you didn't hear it from me ![]() I'm working on a blog summary that will hopefully be published in the not-too-distant-future. Thanks also for affirming I'm not losing my mind with the couch situation! -Mat Hayward 728
Adobe Stock / Re: Adobe Stock Search Webinar« on: March 03, 2020, 10:11 »
Thanks for the feedback everyone! My intent is to write a blog to break down what we talked about in the webinar and answer questions I've received before and after that weren't addressed.
Do you have any requests for future topics of discussion in webinars? -Mat Hayward 729
Adobe Stock / Hand Washing Search« on: March 02, 2020, 17:20 »
Hi All,
Thank you to everyone who joined the webinar on search this past Friday. I hope it was informative and that you got something from it. We touched a bit on the current trending search for Wuhan, China content. I've just learned in addition to Wuhan searches, we are seeing an increase in search for effective handwashing techniques right now. If you are looking for something to shoot right now, go find your favorite hand model, get them soaped up and let the hot water run (for at least 20 seconds....it's not just good stock, it's good hygiene!). In case you missed the webinar about Adobe Stock search, you can view the recording here: https://www.crowdcast.io/e/search-tips-and-tricks -Mat Hayward 730
Adobe Stock / Re: Do not understand illustrative editorial on AS« on: March 02, 2020, 14:15 »Would someone please explain to me why photos of ballot box (has logos etc from US county doing election, no recognizable person) etc are not illustrative editorial images? Can you post the image here so we can take a look. Usually when that rejection reason is applied it's for one of two reasons. There are recognizable people in the image or the file could be submitted for commercial licensing without a release. -Mat Hayward 731
Adobe Stock / Delay in approved assets going live« on: March 02, 2020, 14:14 »
Hi All,
I want to update you on recent Adobe Stock uploads. The indexing for search results is taking us a bit longer than wed like and we are working hard to catch up. We are experiencing a delay of approximately 4 days at the moment but expect this to be resolved soon. We appreciate your patience and, as always, thank you for submitting your content to Adobe Stock. Kind regards, Mat Hayward 732
Adobe Stock / Re: I cannot see my recent photos in portfolio« on: February 24, 2020, 14:41 »Hello Everyone! This is a known issue that the time between approval and visibility in specific portfolios is slower than usual right now. To my knowledge, this should be back to normal reasonably soon. Thank you, Mat Hyaward 733
Adobe Stock / Re: 1099-MISC« on: February 24, 2020, 14:38 »fyi, I received mine before the end of January. Did you move in 2019? If so, did you update your tax form to reflect your new address? The tax team will get back to you but they are quite busy. Thanks for your patience, Mat Hayward 734
Adobe Stock / Adobe Stock Search Webinar« on: February 23, 2020, 12:15 »
Hi Everyone,
I've scheduled a webinar with our Senior Product Manager in charge of search this Thursday, February 27 at 2:30PM PST. It would be great if you can attend. We'll do our best to take as many questions as possible during our 45-60 minute conversation about Adobe Stock search. How you can use the tools to your advantage as a contributor at Adobe Stock. I hope to see you there! https://www.crowdcast.io/e/search-tips-and-tricks Mat Hayward 735
Adobe Stock / Re: Search for specific asset ID now available in Adobe Stock Contributor Portal.« on: February 23, 2020, 11:59 »A keyword search in there would be much more useful in my opinion. I hear you. It's on the list..the list is long and the priorities do shift. I don't expect this to happen any time soon but I do realize it's a top request. Thanks for the feedback, Mat 736
Adobe Stock / Re: 1099-MISC« on: February 19, 2020, 13:51 »I have had some pretty poor experiences dealing with the Adobe help and tax teams. I never received my 1099 this year and attempts to contact the tax team are met with either them ignoring me or telling me that they are working on a system so you can download the form online for next year. When I contact regular Adobe help, they tell me tax forms were sent out in January, immediately close my case, and send me a survey asking how the service was. Hi Martian, Unfortunately, we don't have access to your tax form in customer service. You will need to go through the tax team directly as advised. As you can imagine, they are pretty busy this time of year so response times may vary. Sorry for the frustrating experience and thank you for your patience! Mat Hayward 737
Adobe Stock / Re: Payout threshold has changed« on: February 13, 2020, 19:50 »
Hi Anita,
We communicated this as much as possible in December, 2018 including here in MSG: https://www.microstockgroup.com/fotolia-com/payout-minimum-reduced-to-$25/msg523275/#msg523275 Kind regards, Mat Hayward 738
Adobe Stock / Re: Search for specific asset ID now available in Adobe Stock Contributor Portal.« on: February 12, 2020, 10:37 »This is a feature that I've been getting requests for since day one. No sign I'm seeing of that happening at the moment. -Mat 739
Adobe Stock / Re: Am I Missing Something on the Dashboard?« on: February 06, 2020, 15:40 »Works for me again too. Thanks Mat! Stephan In all seriousness, I'm glad it's been sorted out. I'm told a fix was implemented earlier today. I really appreciate the reports and even more so your patience! -Mat 740
Adobe Stock / Re: Am I Missing Something on the Dashboard?« on: February 06, 2020, 15:34 »Works for me again too. Thanks Mat! Stephan I will happily accept all credit for fixing this. ![]() -Mat 741
Adobe Stock / Re: Am I Missing Something on the Dashboard?« on: February 05, 2020, 19:04 »Same here, broken on Chrome for PC.. Thanks for the report, I'm not seeing this in my account but have been seeing this reported by other contributors. Our engineering team is looking into it. I'll let you know when I have information to share. -Mat 742
Adobe Stock / Re: Am I Missing Something on the Dashboard?« on: February 05, 2020, 14:49 »What is wrong with Adobe upload and broken site. Is it just me...Last two days for me.. Can you be more specific? What's the issue you are facing? -Mat 743
Adobe Stock / Re: Am I Missing Something on the Dashboard?« on: February 05, 2020, 10:34 »Thank you! That worked. And, if anyone from Adobe is listening, this is something that should be right on our main dashboard. Yes, we are listening. -Mat 744
Adobe Stock / Re: Copyright Payback« on: February 04, 2020, 12:26 »A question for Mat or anyone who knows: No, sorry but we are not able to share customer information. Kind regards, Mat Hayward 745
Adobe Stock / Re: No social sharing?« on: February 03, 2020, 19:23 »Hopefully Matt can chime in on this... It's a good suggestion and would be a nice feature. The development team is working on a lot with the portal to make it a better experience. I'll make sure to share this feedback with the team. Thanks, Mat 746
Adobe Stock / Re: Illustrative Editorial at Adobe Stock Update: Silver Rank Access« on: January 25, 2020, 10:50 »any information on next phase of availability? Not at this time, I expect it will remain with the silver rank and above for a while. If you have an established portfolio of Illustrative Editorial you can submit your portfolio via the contact us link found at the bottom of the Adobe Stock Contributor portal for consideration. -Mat Hayward 747
Adobe Stock / Re: Adobe Stock Creative Cloud Bonus Program« on: January 15, 2020, 20:57 »Thanks Adobe! Got the email. It's a good question. I think the system that automatically determines who is qualified would not count those images. Not 100% sure on that though. Why cut it so close? Keep uploading all year long! ![]() It's not a great idea to keep uploaded content unsubmitted in general. The system looks at the upload date to determine where it's at in search. If it sits in your queue for 6 months, the system will see it as a 6 month old photo with no view or download history which implies it's not good and pushed it deeper into search. It's easier said than done I know, I've got files that have been sitting in my queue for a VERY long time. Mat 748
Adobe Stock / Re: Adobe Stock Indexing Webinar Tuesday, September 17« on: January 10, 2020, 18:42 »Thank you so much for the information! Yes, search should work the same regardless of the content type. -Mat 749
Adobe Stock / Re: Adobe Stock Creative Cloud Bonus Program« on: January 07, 2020, 11:32 »I had 300 accepted and never received the code Send a ticket via the contact us page found at the bottom of the Adobe Stock Contributor Portal and we'll take a look for you. If you qualified, the code most likely landed in your spam folder. -Mat 750
Adobe Stock / Re: Adobe Stock Indexing Webinar Tuesday, September 17« on: January 07, 2020, 11:31 »I finally got a chance to look at webinar, lot of useful information, thank you! The clipping path is removed when a customer downloads the file so that is an irrelevant keyword that can actually lead to frustration for customers that expect it based on the keyword. I think it's reasonable to assume some customers would still use the word "isolated" or "cut out" if searching for an image featuring an isolated subject. I wouldn't use it as one of my top 10 keywords but still worth adding to the list in my opinion. -Mat |
|