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Messages - MatHayward
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976
« on: November 05, 2018, 14:59 »
fotolia didn t send 1042-s tax form to contributors - so we used tool statistics with withholding tax amount for each year (plus cradits earned in us) - to get back our money from iris - is this "tool statistic" available on AS - if not - will AS start to send us 1042 tax form for each year like ALL other stock sites
Yes, these statistics are available in the Insights tab. -Mat
977
« on: November 05, 2018, 14:58 »
I have synced and cant find my pictures, no portfolio, nothing? I did sync some time back when they first merged!
Funny according to Adobe now I have zero images, zero sales and zero uploads and zero portfolio. Somethings gone wrong I recon!
You can only sync one time (the first time) so if you had already done so then what you just did was create a new account with a different Adobe ID. Please send a ticket to support and we can delete that account for you. -Mat
978
« on: November 05, 2018, 13:49 »
mathayward, why when i enter mu login fotolia this message appear The selected account is already used.
That is an indication you have already synced your account. You should be able to log into the Adobe Stock Contributor Portal using your Adobe ID and your Adobe password.
-Mat
but i don't synced my account
Please contact Adobe Stock support and we will look into this for you. To contact support click the "contact us" link found at the bottom of the portal. If you don't have access at all to the portal you can email [email protected]
Thank you,
Mat
979
« on: November 05, 2018, 13:43 »
mathayward, why when i enter mu login fotolia this message appear The selected account is already used.
That is an indication you have already synced your account. You should be able to log into the Adobe Stock Contributor Portal using your Adobe ID and your Adobe password. -Mat
980
« on: November 05, 2018, 11:56 »
I'm getting a 'sync your account now' banner across the top of my Fotolia page with information and a link to 'sync my account'. I'm pretty sure I did this some time back, and can login on the Adobe stock page, so I guess I can ignore this?
Is this just coming up on everyone's page or does it mean that something isn't actually linked?
I echo the others with regard to the interface and weekly position. The weekly rank gives something to focus on and improve, which is great in an industry that often leaves you feeling demotivated.
Yes, I believe the Fotolia message is universal for all accounts. If you have already synced, you can disregard. We will be adding the overall/weekly position stat to the Adobe Stock Contributor portal as soon as possible. -Mat
981
« on: November 05, 2018, 11:55 »
Thanks for the update Mat
1. Will out rank be displayed on AS as it is in FT now?
2. With FT we see more higher value sales from credit sales... these tend to be a lot more than the 3.30 max mentioned in the Royalties link below. Will we see an increase in royalties by way of additional Credit Packs being made available to clients?
https://helpx.adobe.com/stock/contributor/help/royalty-details.html
3. Sort of connected to the above. When DPC was closed, a lot of clients felt they received very poor service and felt badly treated overall. A lot of angry posts in the forums etc at that time. Will Adobe be looking to help them migrate over to AS a bit better this time by providing them similar options as they currently have now.
4. Receiving emails about syncing data. As far as I was aware I was already syncing data with AS. Already submit most of my work via AS portal. Are these just generic requests or do we need to sync again?
5. Will AS continue the the 0.75 conversion of $ credits to UK currency afterwards?
Mostly happy by the prospect of merging but just a bit concerned about the loss of credit earnings from FT.
Thanks
Thank you for . You can already see your rank in the Adobe Stock Contributor Portal. Click the contributor account link at the top. Your rank is the very last line item on that page.
Credit packs are currently available at Adobe Stock in addition to the subscription options: https://stock.adobe.com/plans#plans-vs-credits
Regarding the migration process, we have a very strong team working hard to make the process as seamless as possible. I anticipate a well organized transition.
If you are receiving an email about syncing. Is it possible you created an alternate account at Fotolia and didn't end up using it? If so, that's like the cause. Regardless, if you are already synced with Adobe Stock you can disregard any notification encouraging you to sync now.
I'm not aware of any changes to currency or conversion at this time. If I hear something I'll be sure to post here in MSG.
Thanks again,
Mat
Thanks Mat
1. Sorry, should have been clearer about rank. I meant the Weekly / Overall rank. Will that be migrated over?
2. Thanks for that link.... do each of those credit pack sizes result in different royalties for contributors? Just on the royalties page I linked it says "Credit packs 5 pack-500 pack $7.99-$9.99 Flat rate of $3.30 for contributor" Not sure if that is an outdated link or whether it is still accurate about the flat rate of $3.00
3. Excellent, it costs far more to gain new clients than it does to keep existing ones.
4. I do have an old adobe user ID from before I submitted work but the emails I've been receiving aren't connected to that old id (it has no contributor status set up on it).
Thanks again
1.) The weekly/overall position feature will be added to the contributor portal sometime in the months to come. It will definitely be in place before Fotolia is closed. 2.)I am not aware of other payment options for credit pack standard license purchases for core content at this time. 3.) Yes, very true. 4.) That likely explains the emails you are getting. You can email me offline ( [email protected]) and I can fix that for you so you don't receive emails for your inactive account any longer . -Mat
982
« on: November 05, 2018, 11:47 »
The contributor portal is back up and running. Thank you for your patience!
-Mat
983
« on: November 05, 2018, 11:45 »
Thank you for your patience everyone. The contributor portal is back up and running.
-Mat
984
« on: November 05, 2018, 08:05 »
Thanks for the update Mat
1. Will out rank be displayed on AS as it is in FT now?
2. With FT we see more higher value sales from credit sales... these tend to be a lot more than the 3.30 max mentioned in the Royalties link below. Will we see an increase in royalties by way of additional Credit Packs being made available to clients?
https://helpx.adobe.com/stock/contributor/help/royalty-details.html
3. Sort of connected to the above. When DPC was closed, a lot of clients felt they received very poor service and felt badly treated overall. A lot of angry posts in the forums etc at that time. Will Adobe be looking to help them migrate over to AS a bit better this time by providing them similar options as they currently have now.
4. Receiving emails about syncing data. As far as I was aware I was already syncing data with AS. Already submit most of my work via AS portal. Are these just generic requests or do we need to sync again?
5. Will AS continue the the 0.75 conversion of $ credits to UK currency afterwards?
Mostly happy by the prospect of merging but just a bit concerned about the loss of credit earnings from FT.
Thanks
Thank you for your feedback. You can already see your rank in the Adobe Stock Contributor Portal. Click the contributor account link at the top. Your rank is the very last line item on that page. Credit packs are currently available at Adobe Stock in addition to the subscription options: https://stock.adobe.com/plans#plans-vs-creditsRegarding the migration process, we have a very strong team working hard to make the process as seamless as possible. I anticipate a well organized transition. If you are receiving an email about syncing. Is it possible you created an alternate account at Fotolia and didn't end up using it? If so, that's like the cause. Regardless, if you are already synced with Adobe Stock you can disregard any notification encouraging you to sync now. I'm not aware of any changes to currency or conversion at this time. If I hear something I'll be sure to post here in MSG. Thanks again, Mat
985
« on: November 05, 2018, 07:57 »
What will happen to our ranks?
You will retain your rank. The rank determines the royalties for Fotolia credit sales and the minimum payout for large subscription packs on Adobe Stock.
-Mat
Thank you.
Fotolia credit sales will no longer exist after November 2019, right?
Will we still retain our ranks after that for minimum payout determination of large subscription packs on Adobe Stock?
Yes, that is correct. A year from today Fotolia will be closed to customers and contributors. Yes, you will retain your rank to determine the minimum subscription commission amount. -Mat
986
« on: November 05, 2018, 07:22 »
Hi Mat,
some questions:
1) No FTP on Adobe for photos?
https://helpx.adobe.com/stock/contributor/help/uploading-content.html
2) Why is Adobe in my local language? I want to use it in English, no matter where I am at the moment
Thanks
You can upload photos via ftp. Click the upload icon in the upper right corner of the portal. Under the blue upload circle is a link that says "learn more." Click that to view your ftp login information. You can change the language displayed by scrolling to the very bottom of the portal. The lower left link allows you to change the region and language displayed for that login session. -Mat
987
« on: November 05, 2018, 07:18 »
What will happen to our ranks?
You will retain your rank. The rank determines the royalties for Fotolia credit sales and the minimum payout for large subscription packs on Adobe Stock. -Mat
988
« on: November 05, 2018, 07:03 »
Hello everyone, I have important news to share with you. One year from today on November 5, 2019 Fotolia will close. What does this mean for you? If you have already synced your Fotolia account with Adobe Stock then you are all set. No additional action is required on your part. If you have not synced your Fotolia account with the Adobe Stock Contributor portal, now is the time to do so. Go to https://contributor.stock.adobe.com and create or sign in with your Adobe ID. You will be asked if you are a Fotolia contributor and then prompted to sync your account. Beginning February 5 contributors will not be able to submit new content through Fotolia. All new uploads must happen via Adobe Stock starting on that date. You will however still be able to access Fotolia with your login credentials to view your sales history, the tax center and to submit payment requests should you prefer to do so up until November 5. After that, there will be no access to Fotolia in any capacity. Your content will still be online at Fotolia up until November 5 so customers can continue to purchase licenses to use your work through Fotolia. As always, any commissions earned through Fotolia sales will be paid immediately into your Adobe Stock Contributor account. You will find additional information including how to sync your account here: https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.htmlThere are many advantages to using the Adobe Stock Contributor portal. You can edit keywords and titles on approved content. Free access to Adobe Portfolio where you can share custom collections created in the Adobe Stock Contributor portal along with your non-stock work, Adobe sensei generated auto keywords, auto title and auto categories to streamline your indexing process, contributors outside the US paid in USD can receive payments through Payoneer, top 10 contributors of the week displayed to show you what type of content is in demand from customers in real time, Creative Cloud members can upload to Adobe Stock through Lightroom Classic, Adobe Bridge and Premiere Pro CC. There are many new and exciting features being developed. Migrating everyone to one site will allow us to focus more on Adobe Stock development to provide these new features faster than ever. Im sure you have many questions. I will be checking the forum frequently and will do my best to answer them in as timely a manner as possible. Kind regards, Mat Hayward
989
« on: October 30, 2018, 14:32 »
So...I guess youre requiring either zipped folders or huge art boards if you use the drag and drop option. Is that correct?
The requirement is the same whether using FTP or drag and drop. The error message is more immediate when using drag and drop however. -Mat
990
« on: October 30, 2018, 10:54 »
The artboard size must be a minimum of 15MP when submitting a standalone vector. If you prefer, you can still zip the vector file with a jpg that is 15MP instead of the large artboard and that will meet the upload requirements. More details on vector upload specifications can be read here: https://helpx.adobe.com/stock/contributor/help/vector-requirements.html-Mat
991
« on: October 16, 2018, 12:21 »
Thanks for Pete. I'm glad you like the feature. We are open to improve the formula but this seems to provide useful information for now. As mentioned, the goal is to inform you and all contributors what buyers are actually looking for and purchasing. Any and all suggestions are welcome, we are happy to test and improve.
-Mat
There in lies the problem Matt.
If everyone started following the Top Ten and shooting similar or the same stuff you would end up with little diversity.
I understand your point. It can be a challenge to find balance when dispensing information. My personal opinion is that the more transparent we can be, the better it is for everyone. I feel this feature strikes a good balance of real time intelligence on what is selling and it provides enough diversity in content that there isn't any one thing that has the magic formula everyone wants to copy. If we just showed one image or one portfolio and said "This is the best! Everyone wants this" then sure, we would all rush to our cameras and shutters would be clicking left and right capturing the same thing. From what I have seen so far there is a fairly wide range of content that is succeeding. It's great feedback, I appreciate the debate. -Mat Hayward
992
« on: October 12, 2018, 14:11 »
Thanks for the feedback Pete. I'm glad you like the feature. We are open to improve the formula but this seems to provide useful information for now. As mentioned, the goal is to inform you and all contributors what buyers are actually looking for and purchasing. Any and all suggestions are welcome, we are happy to test and improve.
-Mat
993
« on: October 11, 2018, 14:11 »
What if someone doesn't want to be featured? I'm guessing there will be a lot of copycats based on selected contributors.
The featured contributors are selected automatically, there isn't an option to not be featured if qualified and selected. In my opinion there is a diverse enough range of content between 10 contributors per week, changing every week that it won't spark the copycat craze. The feature should serve as motivation and inspiration but not as a guide for exactly what type of content to shoot. -Mat
994
« on: October 11, 2018, 14:03 »
So, If I have understood well, you can also put photos that are not in your Adobe portfolio and not destined to be sold?
Yes, that is correct. Adobe Portfolio is a fully customizable app that includes hosting for your content. Only 2 of my 6 existing galleries are Adobe Stock galleries. There are many great templates in place you can use which can then be modified to suit your needs. I was seriously impressed with the overall functionality. There are some good tutorials online to get the most out of it. My personal page is a work in progress. I predict I will replace my existing site www.mathaywardphoto.com with my Portfolio site especially since I can link my custom URL to the page.
https://haywardphoto.myportfolio.com/
This sounds great, but how do I get my non-stock photos into an Adobe Gallery? (Sorry if this is a lame question.)
If you aren't a Creative Cloud member you will need to add at least one collection with one image to Adobe Portfolio to activate the access. Once you have your account set up there are quite a few tutorials available. I recommend the Terry White video. Here is a basic rundown of how to navigate Adobe Portfolio: https://helpx.adobe.com/creative-cloud/how-to/create-portfolio-website.html-Mat
995
« on: October 11, 2018, 09:36 »
Oh well, great addition for photographers. Doesn't work for videographers on Adobe Stock.
If they can add functionality to sharing video collections I'm in.
But I'm adding links to my vintage series on a website I created for that purpose already.
www.oldtimefootage.com
Does Adobe have an API that I can embed my portfolio on my website?
Thanks,
Jake
Not that I am aware of. Portfolio is integrated with Lightroom, Behance and of course Adobe Stock. I'm not an expert on Adobe Portfolio so if you do find a way to embed your existing portfolio, please let us know. -Mat
996
« on: October 11, 2018, 09:31 »
Thanks Mat, I love Adobe.
A small question:
In contributor of the week, I see there are some portfolio with 100+ downloads featured too. So on what criteria are these selected?
Here is the information for how the contributors are selected. The goal of this feature, apart from celebrating our talented contributors, is to inform you of what type of content is trending based purely on sales data.
Contributors of the week are determined each week using the following process:
For each asset type we generate a list of 400 contributors who made the most sales in the previous week, only considering their uploads from the past six months. Then, we order the list based on each contributors uploads/sales ratio, and the top 10 contributors on this list are featured as Contributors of the week.
Contributors are eligible to be featured at most once every five weeks. This selection process is subject to change in the future.
997
« on: October 10, 2018, 15:16 »
Matt you music collection is absolutely amazing! That Dave Grohl photo with the sweat coming off his hair! Wow!
Thanks @Cider Apple, I appreciate it. It's hard to miss with Dave..he's very photogenic 
998
« on: October 10, 2018, 14:00 »
Feature Two: Contributor of the week. We are now showcasing the top photo, vector and illustration contributors each week. This is a great way to see in real time what is actually trending in the market. I strongly recommend you check this out every week for motivation and inspiration.
Contributors will be featured automatically no more than once every 5 weeks. The featured contributors are selected automatically based on sales of content submitted in the past 6 months. The top ten contributors measured by the upload/sales ratio are featured.
I hope you enjoy these new features!
-Mat Hayward
Hi Mat, where are these top contributors featured?
Thanks!
Go the Insights tab you will see a link for "Contributors Of the Week" in the upper left corner. https://contributor.stock.adobe.com/en/insights/best/contributors
1000
« on: October 10, 2018, 11:25 »
So, If I have understood well, you can also put photos that are not in your Adobe portfolio and not destined to be sold?
Yes, that is correct. Adobe Portfolio is a fully customizable app that includes hosting for your content. Only 2 of my 6 existing galleries are Adobe Stock galleries. There are many great templates in place you can use which can then be modified to suit your needs. I was seriously impressed with the overall functionality. There are some good tutorials online to get the most out of it. My personal page is a work in progress. I predict I will replace my existing site www.mathaywardphoto.com with my Portfolio site especially since I can link my custom URL to the page. https://haywardphoto.myportfolio.com/
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