Quote from: Pixart on January 04, 2008, 23:51
Now... the burning question we all want to know.....
Dan. Why did Istock contact you? Was it an "exit interview" or are they reading this thread?
Just as an FYI, they would be reading this thread. It will turn up in their referrer logs, plus anyone in marketing over there worth their salt will have a vanity feed set up with Google Alerts and more extensive monitoring services. Less for snooping, more for PR disaster avoidance. When people are talking about you, you need to know about it because things - particularly bad things - spread very fast online.
Disclosure: I work in marketing and PR for my day job, and as of a few days ago (but after my letter to LO and after my previous posts in this thread) I blog for LuckyOliver.

But certainly, as a buyer I appreciate it when I'm heard as a customer, so thanks for being so cool about it.