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Messages - morganddl

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1
Adobe Stock / Re: Adobe sales
« on: March 20, 2023, 12:59 »
There are sales, I think it's because I put my video in a free library. Advertising works.

I really don't understand how advertising in stock photography should have any effect.
 
Customers don't look for artists and then wildly buy useless images just because the portfolio looks so nice.
The customers are looking for specific themes or images for a specific purpose or project and you can assume that the artist behind the buyers absolutely no matter.
Or where do I have there my thinking error?

Under each "Free Asset", customers see the "paid assets" from the similar series.

2
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: August 24, 2022, 23:47 »
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

What happens if I was uploading vectors with artboards in sizes like 2400 x 2300? Do I recreate and save as a PNG or what's going to happen. Will I get dinged somehow for having a file as a vector and as a PNG?

Interesting move forward, I don't know if I'll just add new and leave the old as they are, but I'm still interested in how you are handling these updates.

Thank You

Hello Uncle Pete, The ~10MP is mostly a recommendation (I talk too fast, I lack Mat's experience. Most vectors convert well regardless of their artboard. The 10MP recommendation is to solve some rare use cases as issues come from small artboard vectors with occasional rasterized layers generated when a contributor converts it's vector to EPS. We'll be updating the HelpX page for vectors best practices soon. I'll post it here when it's live.

3
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: August 24, 2022, 23:39 »
Not sure why PNG files we have uploaded and have been accepted are being sold as JPGs until the official launch. A customer may download a file that says it has a transparent background (as a PNG), but in fact they get a JPG that does not have a transparent background until the official launch. Not good for the reputation of the contributor nor Adobestock. Why not let these be downloaded as PNG's from the "get-go"?...would that really harm the launch?...there is no great secret here, competitors know that Adobestock will in fact be offering PNGs, so why the holdback of the files as a PNG? It would be better at least if the files were just not customer visible until the launch instead of misleading the customer who thinks they are getting a PNG but in fact get a JPG.

Good point, but as a rule of thumb I recommend avoiding mentioning the file type or transparency in the title, it's not best practice. These create more noise than benefits, and as you mention, they can lead to customer issues.
It is safer to rely on filters and other browsing options. Your transparent PNG is automatically detected and flagged as such and will be displayed in the given sections when we open them.
For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.
The decision to sell them straight away as jpg's was made to ensure contributors would be able to generate revenue from their work without waiting for us to open NPG downloads. Going the other way would not have been fair on our end and might have hurt our sourcing ability.

4
Adobe Stock / Re: AS rejections
« on: August 22, 2022, 16:46 »
Hi everyone,

This thread has triggered a deeper look into rejection rates by our team. During this process we identified an issue that may be impacting some of you. There was a recent update that impacts how thumbnails are generated. The thumbs are now dependent on the art board size. Those of you setting your art board too small (below 1000 pixels) are likely seeing rejections on content that is similar in quality to what you had previously had approved.

To avoid this while were working on a fix, please set your art boards at >1000px, ideally ~10MP area.

For those of you that took me up on my offer and sent some example image ID numbers, thank you very much. This information was very helpful. In future posts, if you are comfortable sharing, please be sure to include image ID numbers.

thanks again,

Mat Hayward

If this is related to artboard then Adobe needs to fix it. As a designer, we prepare files months before any event. Now, how to re-fix all the files again, it will be huge time consuming.

We're working on it.
In the short term we'll implement a block on artboards smaller then 15MP to stop the string of wrong rejections and ensure we're providing buyers with the optimal renditions.
Mid-term we're working on a fix to not depend on the artboard sizes anymore. Sorry for the disruption, Mat or myself will keep you posted as we progress.

Morgan

5
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: August 22, 2022, 13:25 »
But it will certainly become a competitor for vector graphics.

I disagree, vectors will always be more versatile and editable than a raster image.

Indeed, if your vector is setup in a way that we can automatically offer different download options from it. (Artboard >10MP and no background) Then the best way for you is to only upload the vector, we'll take care of marking these assets as available for Transparent PNG downloads automatically.

Morgan David de Lossy
Product Manager on Adobe Stock

6
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: August 22, 2022, 13:06 »
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock


Oh okay.

Will these PNGs be listed separately when the buyer filters them in search, or will they be displayed as an option in the vector listing?

Both. Customers will be able to filter by transparent assets. If your original vector had no background in the back, then it will automatically be available in both '1' be displayed when customers filter for transparent assets and '2' be available for 3 possible downloadable assets types: the vector, the PNG, the flattened jpg. (even when customers find them outside of filtering.
Something we'll have to deal with in the future is the flattened jpg option, as you can imagine, white snowflakes flattened on white backgrounds won't get much success. Which is the issue with our current implementation as we ramp up acquisition of transparent assets (PNG's). But we're working on a fix which should hit before customers start needing them. Thanks for working with us on this new opportunity. New ideas > new problems > new solutions > new market for everyone. Please keep the feedback coming! Thx.

7
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: August 19, 2022, 19:48 »
Hello Lima,

No need to re-upload your vectors as PNG. If your vectors don't have a background and have an artboard/canvas of ~10MP, we'll automatically process a transparent PNG version of them as an option for customers. As we're doing currently when offering JPG's on top of the Vector download. At first this option might only appear for recent vector uploads, we'll process the backlog as we can.

Morgan David de Lossy
PM on Adobe Stock

8
Adobe Stock / Re: AS rejections
« on: August 19, 2022, 16:14 »
The comment from Mat relates to recent vector rejections.
The "Art Board" size (also called canva size) is the area that defines the space around your vector.
Recommendation: Aim at a ~10MP area, with the vector taking most of the place in it.

Disclosure: I'm a Product Manager working on Adobe Stock. My name is Morgan David de Lossy, I used to be a stock photo contributor, now fighting from inside the machine ;). Mat taking some well deserved time off, I'm jumping in to avoid having him looking at his phone again! I'll do my best to help out until he comes back.



Thanks Morgan for your reply and thanks for being so kind to Mat who was actually on a break as he said he was.
However, since Mat did not succeed in getting the message across to the division manager or at least your operations manager I would kindly suggest you might try it. For me, speaking very personally and not for all contributors here, allthough lot of people complain, it would be very welcome if the revision crew would get a somewhat larger list to choose from when they reject a photo (or vector or video for that matter). I know this will make your workflow less productive but as explained it will give Adobe benefits in the future when we, your suppliers, understand why you don't want specific material. If you leave us clueless (apart from crap that some people will feed you) we have no way of understanding how to do things differently. Be truthful as well. If you already have enough material of say a picture of a rose just bring it like that instead of saying it's rejected for technical reasons. Maybe the person will stop submitting material of roses and goes shooting something else instead of trying to puzzle out how to shoot the rose properly, right?
Good luck and eager to hear if this has landed with your management.

Thank you for the feedback! We're looking into this. As you mentioned it's a tough balance between reviewing the files in reasonable time vs. providing granular reasons. We can do better and I hear you on how this would benefit our agency too.

9
Adobe Stock / Re: AS rejections
« on: August 19, 2022, 16:07 »
The Art Board size comment from Mat only relates to recent Vector rejections.

For other file types, if you question the validity of their rejections please keep them coming. (Mat has shared his e-mail for this I believe). And when you feel comfortable with it please provide us with the content ID's so we can investigate faster. Thx!

Morgan David de Lossy
PM on Adobe Stock

10
Adobe Stock / Re: AS rejections
« on: August 19, 2022, 14:32 »
The comment from Mat relates to recent vector rejections.
The "Art Board" size (also called canva size) is the area that defines the space around your vector.
Recommendation: Aim at a ~10MP area, with the vector taking most of the place in it.

Disclosure: I'm a Product Manager working on Adobe Stock. My name is Morgan David de Lossy, I used to be a stock photo contributor, now fighting from inside the machine ;). Mat taking some well deserved time off, I'm jumping in to avoid having him looking at his phone again! I'll do my best to help out until he comes back.

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