Quote from: Jo Ann Snover on June 30, 2016, 23:35Quote from: download on June 30, 2016, 23:31
Are we sure that this email is even coming from Shutterstock. I get so many phishing emails from everyone else. This almost sounds like a hack, scam, or whatever. Besides, when did Shutterstock start using titles on their consumer side?
A Shutterstock employee posted in their forums saying people could write to support to ask for a list of images identified, effectively acknowledging the sad little e-mail with no useful details came from them.
Shutterstock takes the description field from ITPC and uses it as the title (has been doing this all along). So they call it a title, even though that's not the field it came from.
Well, that's just very sad then. I'll wait until they get their act together and then respond accordingly. Considering how much my sales at Shutterstock have dwindled over the years it's certainly not going to be worth wasting my time doing anything about titles, descriptions, or any other metadata in my portfolio - especially when the exact same metadata is being used without complaint by at least 6 other agencies. And while I'm on the subject and unless I'm missing something (as I was with their stupid title creation plan), how the heck do you edit the metadata there? I admit I haven't been actively nuturing and pruning my portfolios at any microstock websites in recent years but from what I remember almost every other site was much more user friendly when it came to editing your photos on their site. I looked just now and maybe it's not easy to find but I couldn't find any link or menu to access the data and edit it.
Okay - just figured out the extremely time consuming, convoluted, and inefficient way to edit the metadata in my photos, not that I actually need to.

