How did you find out about this site? Have you heard of others or do you know where to look to find more. They sound interesting. I enjoy doing design as well, so this could be fun too.

Well, my password could have been better. I have so many accounts I used to make them easier for me to remember. Now, I'm making new, hopefully more secure, passwords for all my accounts. You hear about things like this happening, but you rarely think it's going to happen to you. I'm just glad they were on top of it and it wasn't my Paypal or some other account like that! (I've changed those passwords too!) Sometimes it takes a couple tries to log on now, just trying to remember which password goes to which account, but lesson learned!!

Thankfully, after a thorough investigation, my bigstockphoto account has been reactivated. I spoke with one of the customer service people during that time and he was extremely helpful. I was concerned and a little anxious for a resolution and the staff at bigstockphoto took the time to send me personal emails to keep me up to date and reassure me that every possible measure was being taken to resolve the issue. Somehow, someone hacked into my account and was fraudulently purchasing my images so they could cash out. Nice. I felt a little violated! What kind of person does that?

Hi I'm new to this site and find it a great resource!
Yesterday, I logged into my bigstock account and was excited to see that I'd sold $50+ in images. A couple of hours later I found my commissions down to $22 and notices of refund due to "fraudulent purchases." Today I tried to log in and I can't and my email address is no longer found in their records etc. I sent them a message asking what happened to my account and was told that due to a great deal of "fraudulent activity" going on in my account they had to freeze it until their investigation was complete. I was horrified. Does that mean they suspect ME of something fraudulent? Is my personal information at risk? How does this happen. I've emailed them asking all these questions but haven't had a reply. It worries me that I'm going to get in trouble for something I didn't do! Has this happened to anyone else?