I'm kinda lost.
This has been the SS outcome of 2014.
I do have about 1600 images on my portfolio.

These numbers represent approximate values.
All Media Downloads dropped dramatically.
On Demand Downloads decreased significantly
Enhanced Downloads disappeared.
All other agencies, where I earned slightly less than in the SS, followed this trend.
What does this mean?
Time to abandon ship or quintuple production to maintain gains?

In my case it was a purchase made in a shop in Singapore, and I live in Germany.
You can read the (almost) full story here:http://www.microstockgroup.com/123royaltyfree-com/thoughts-on-payoneer/msg377588/#msg377588.

My biggest frustration was not with the $ 500 stolen, but with the breach of trust, like you, I had on Payoneer.

Let me see if I understand you Tror:

If someone that is the victim of fraud, complains after waiting twice the time stipulated by the company (where his money was deposited), and nothing is solved and having received no word, this person is dishonest with bad intentions?

Before you go licking Payoneer boots, and offend a person calling her dishonest with bad intentions, if you had looked up, you would have found the full history.

Or if you investigate the informations I posted you would have realized that the issues I mentioned are real.



Be careful not to attack and or offend other members of the group.

BTW: It is not like any other CC, just because Payoneer is not a credit card! And here in Germany I do have the right to block a fraud attempt just calling the manager of my account.

Quote from: Tror on September 17, 2014, 21:18

Quote from: Jljsxw on September 17, 2014, 19:53
I have a Payoneer account and do not even think of using it. Having money in the Payoneer account is very risky.

If someone fraud your account and stole your money you will have trouble seeing your money back

The statements in this post are so illogical that I question the honesty or motivation of the poster. It is almost impossible to "steal" money from a payoneer account. It does NOT work like PP or Skrill. It is the same risk as any other CC. But in any case, if you are happy with what you have, just continue using it!

I had one, just one case of a dispute in the last 5 years. It was about a hotel which withdrew the rooms fee upfront and I thought I`ll pay upon checkin, so it was not even a real issue. However Payoneer was veryvery helpful and support was fast to answer.

I have a Payoneer account and do not even think of using it. Having money in the Payoneer account is very risky.

If someone fraud your account and stole your money you will have trouble seeing your money back. Even if you detected the fraud seconds after it happens and warn Payoneer they will just block your card, but will do nothing to prevent the fraudster steal your money.

That's what happened to me.

I detected a fraud attempt to my account before they complete the transaction and alerted Payoneer and it was useless.

They answered me:

Please note that there is no option to prevent a specific merchant from making a charge on your card.

The on-line interface of Payoneer not allow else than block your card. There was no way to block the fraud attempt!

Even if you submitted  a dispute and sent all documents they requested, they probably going to repeat what they said to me:

At this stage it is being investigated, and there is a minimum amount of time that must be given for the merchant to review and respond to the dispute. As soon as there is an update we will notify you.


By having to pay US12.95 for a new card and another $ 60 to receive the new card by DHL, I felt my self penalized by having to pay for a issue of the Payoneer system.

It's gone almost double the time stipulated (by Payoneer) to solve the dispute and nothing happens, not a word!

So if you have bad luck, it can happen to you too if you work with Payoneer.

As hope is the last to die, I still hope to get my money back (including the fees that were charged me). And so, regain the confidence that once I placed in this company.

I am very happy that Shutterstock offers  Skrill as a payment option.

Good news for Pond5 contributors ?

Payoneer works just fine until someone fraud your account and stole your money!

That's what happened to me.

I detected a fraud attempt to my account before they complete the transaction and alerted Payoneer.  The on-line interface of Payoneer not allow else than block my account and my card. There was no way to block the transaction (fraud attempt)!

I submitted  a dispute, sent all documents they requested.

Payoneer told me:

Please note that there is no option to prevent a specific merchant from making a charge on your card.
At this stage it is being investigated, and there is a minimum amount of time that must be given for the merchant to review and respond to the dispute. As soon as there is an update we will notify you.


Already gone five months and I'm still waiting for this update...

By having to pay US12.95 for a new card and another $ 60 to receive the new card by DHL, I felt my self penalized by having to pay for a issue of the Payoneer system.

But having gone almost double the time stipulated (by Payoneer) to solve the dispute and nothing happens, I feel obliged to warn the other fellows contributors  that it can happen to you too.

So as they say, hope is the last to die. So I still hope to get my money back and the fees that were charged me. And so regain the confidence that once I placed in this company.

Dear Nissim,

I would like to ask if  you could update me  about my dispute  LTK1216101783373X
You said that the dispute could take up to 90 days, but actually been almost 150 days.

Time passed, but I have not forgotten and will not forget that Payoneer let me down at the first opportunity in which it was necessary to count on your fairness.

What happens now?

Quote from: Nissim-Payoneer on May 06, 2014, 14:28
@Jljsxw: I'm sorry to hear that your Payoneer card was charged without your authorization. Please note that once a transaction is approved and pending to be charged, Payoneer is prohibited from cancelling it. Of course, if the transaction was not authorized by you, we will file a dispute on your behalf and take all necessary actions to have the funds returned.

Payoneer is a fully regulated US company, and is required to comply with various online payment procedures and regulations. In regards to unauthorized charges, we must file a dispute with MasterCard, who will investigate the charge with the merchant in question and come to a decision. Payoneer will do everything we can to assist you in retrieving the funds.

If you could please send me a message with your Payoneer account e-mail, I will be happy to follow up and make sure your dispute has been filed. [email protected]

Dear Nissim,

I would like to ask if  you could update me  about my dispute  LTK1216101783373X
Since the last email earlier this month I haven't had any more news on the dispute.

Thanks for your feedback.
I just sent you an email with the  filed dispute.
But how did this "merchant" get my data?
This was not a transaction, it was a fraud!
I will be happy to post a message here if I get reimbursed.

Quote from: BaldricksTrousers on May 06, 2014, 13:17
As I said in the other thread you posted on - I think you will find this is the way all Mastercard and Visa cards work, it's not a specific Payoneer problem.

Not at all

In this case, it is a problem of Payoneer system!

I detected the fraud before they complete the transaction and alerted Payoneer. Sent all documents they requested. This should be enough. 

It is the same if you see a thief breaking into your home, and you alert the police man that is  muffin inside the police car parked in front of your house and the policeman answer that he must wait the robber disappear with everything before he can do something!

With my Master and Visa I have the right to prevent someone withdraw any amount from my account.  I've been through this several times and managed to successfully prevent the withdrawal or I got reimbursed quickly.

If I place my money and my trust in a bank and they charge for it, they should bear the responsibility if someone steals money in their custody.

WONDERFUL !

Today I got this email from PAYONEER:

Please note that there is no option to prevent a specific merchant from making a charge on your card.  On 05/04/2014, your Payoneer card was blocked on our system to prevent any future unauthorized transactions. In blocking your card, all additional features to transfer funds out of your Payoneer Account were also be temporarily disabled.

An outstanding authorization is when a merchant places a hold on a certain amount of funds on your card to verify that you have sufficient funds to pay for the transaction.

Since the transaction was in pre-autorization status, the merchant was able to complete the charge even though the card was blocked.

In other words Payoneer does not care about the account holder. They blocked my card and disabled additional features to transfer funds out of my Payoneer Account , but not the fraud

This  is unbelieved and outrageous!

I sent all information in time, a feel moments after I detected the fraud attempt. I alerted Payoneer and 48 hours latter they come to tell me this ?

This is a huge lack of security in the  Payoneer System and disrespect to the account .

Shame on Payoneer and on companies that do not  provide any better alternative to pay contributor royalties.

Anyone here in the group has gone through similar situation and managed to get your money back?

Quote from: Ron on May 04, 2014, 22:25

Quote from: Jljsxw on May 04, 2014, 22:19
I always lose money converting dollars to Euros:

There is not one financial institution in the world that converts dollars to euros for free. Not that I know of.

The conversions rates  was not the point!

The point is (at least) the lack of security in payoneer system.

Today I got this email from PAYONEER:


Please note that there is no option to prevent a specific merchant from making a charge on your card.  On 05/04/2014, your Payoneer card was blocked on our system to prevent any future unauthorized transactions. In blocking your card, all additional features to transfer funds out of your Payoneer Account were also be temporarily disabled.

An outstanding authorization is when a merchant places a hold on a certain amount of funds on your card to verify that you have sufficient funds to pay for the transaction.

Since the transaction was in pre-autorization status, the merchant was able to complete the charge even though the card was blocked.

In other words Payoneer does not care about the account holder. They blocked my card and disabled additional features to transfer funds out of my Payoneer Account , but not the fraud

This  is unbelieved and outrageous!

I sent all information in time, a feel moments after I detected the fraud attempt. I alerted Payoneer and 48 hours latter they come to tell me this ?

This is a huge lack of security in the  Payoneer System and disrespect to the account .

Shame on Payoneer and on companies that do not  provide any better alternative to pay contributor royalties.

Anyone here in the group has gone through similar situation and managed to get your money back?

YEAS, PLEASE ADD PAYONEER TO 123RF!

Even if just today I have been victim of an attempted fraud by someone going by a Singaporean company. They tried to withdraw all the money that was in my account.

I just I became aware when I try to pay the bill at the restaurant where I was eating with my family and the transaction was rejected.

Luckily we had already been several times in the same establishment and the manager did not create bigger problems. I had to return and pay cash.

The on-line interface of Payoneer not allowed else than block my account and my card. There was no way to block only the transaction (fraud attempt)!

Now I had to submit to is a dispute! And hope that the Payoneer take the necessary measures to solve my problem.

I'm on vacation with my family on another continent (Latin America, not Asia) and was counting on my Payoneer card!

I feel with my hands tied!

I still have to pay US12.95 for a new card and another $ 60 for them to send me new card by DHL before my holidays finish. But first of all I do have to send this ammount  (U$ 12.95 + U$60) to Payoneer ,to be able to receive a new card!

As my bank is in Germany and as today is Sunday, it would be a complicated process.

Yet unfortunately the Payoneer is the best option, it is fast and the conversion rates on Paypal are abusive!

WELCOME PAYONEER TO 123RF!

SHAME ON YOU PAYONEER! YOU MUST IMPROVE YOUR SYSTEM TO BETTER HELP YOUR CUSTOMERS.

YES PLEASE, WELCOME PAYONEER TO SHUTTERSTOCK!

Even if just today I have been victim of an attempted fraud by someone going by a Singaporean company. They tried to withdraw all the money that was in my account.

I just I became aware when I try to pay the bill at the restaurant where I was eating with my family and the transaction was rejected.

Luckily we had already been several times in the same establishment and the manager did not create bigger problems. I had to return and pay cash.

The on-line interface of Payoneer not allowed else than block my account and my card. There was no way to block only the transaction (fraud attempt)!

Now I had to submit to is a dispute! And hope that the Payoneer take the necessary measures to solve my problem.

I'm on vacation with my family on another continent (Latin America, not Asia) and was counting on my Payoneer card!

I feel with my hands tied!

I still have to pay US12.95 for a new card and another $ 60 for them to send me new card by DHL before my holidays finish. But first of all I do have to send this ammount  (U$ 12.95 + U$60) to Payoneer ,to be able to receive a new card!

As my bank is in Germany and as today is Sunday, it would be a complicated process.

Yet unfortunately the Payoneer is the best option, it is fast and the convertion rates on Paypal are abusive. I always lose money converting dollars to Euros:

WELCOME PAYONEER TO SHUTTERSTOCK!

SHAME ON YOU PAYONEER! YOU MUST IMPROVE YOUR SYSTEM TO BETTER HELP YOUR CUSTOMERS.

Only now I realized that there is already a similar topic.
Sorry.

How much you pay to the models?

There are many considerations on this topic that affects everyone who works with people photography  How did you arrive at this figure?

Of course we are not talking about TFP.