Got over 3000 downloads overall. Adobe, do not expect me buying your products and I will not be alone.

Yes, I confirm that they accepted for Commercial use, but directed to Data Catalog and I deleted them all and opted out completely from images too. They used to be marked for Data Licencing, but these last ones were not and before clips used to be marked clearly that they were not accepted for Commercial. Anyway, my question is it possible to push those files through review somehow as this kind of clips sell on other sites from time to time.

It's frustrating. Has anyone experienced approved for Commercial Use clips not showing up in your catalog or in the whole SS website? I can't find four of my recent videos showing driving in storm in different Manchester places approved on different dates in May and one in June and still can be seen in approved content with ID numbers given not showing up whereas other clips from same or later batches can be found everywhere. These four shot from car in storm, other clips are of different themes but include driving too.

SS Help advised me and I found them in Data Catalog even they were accepted for Commercial Use and supposed to be visible by everyone. Shutterstock tricked me and probably others to believe that those files will be on sale as regular ones. Does anybody know how to push them through?

For video last few weeks are very slow on SS and Adobe keep holding leading position even they are slowest in review.

Quote from: stocker2011 on December 05, 2024, 23:30
I used to get my videos reviewed under a week, but this is the first time in a long time that it's been longer than 17 days and still nothing.

Anyone else experiencing long review times for videos recently?

17 days too now, two days ago it was 21 or 22. This is the unfounded reason for frequently not accepted footage" unintentional shaking, empty black or white frame, compression and/or audio issues, so we can't accept it into our collection." - just a joke. Other agencies can't find any black frames or compression issues

My concern is that I don't believe what I see on Social Media anymore because of AI, what is true and what is false.

Quote from: Roscoe on February 03, 2024, 15:25
It would really help if those small fish agencies would lower their payout threshold. It's 100$ at Dreamstime, it's 50$ for 123RF and DepositPhoto's.
Makes no sense. Even Shutterstock and Adobe have a rather low payout threshold of 25$. 100$ at iStock/Getty too, but with them it's easy to reach.
Decreasing royalties and sales volumes should be in line with payout thresholds.

In the new Agreement which came out a few days ago Depositphotos state their lowest withdrawal amount is $25. Yesterday I've tried to take out some between $25 and 50, but the system did not allow me to do that, so I contacted Support and waiting for reply email. Sales at Depositphotos are going down year by year and I would not be surprised DP will be next to close.


They have sorted out this $25 payment issue.

A bit too long on SS - no sales at all during last 7 days, usually I get one-two clips sold in 3 days more or less; Adobe - stills and clips sold as usual.

Exactly. If it ain't broken, don't fix it.

From Dashboard page other than keywording and submitting clips I was looking at "The latest files sold" box which used to be with thumbnails on the right bottom corner, it's gone. Filled in all available feedback forms accordingly.

Just today realized that something's missing in my SS portfolio, started checking. Around 20 accepted video clips uploaded between 18th to 26th of February are missing. Could not find them by general keyword search or in My Catalog. Might be more, maybe older. Contacted Support and received this reply:

Sorry if this has affected you, many people have reported this problem to us.
Shutterstock are aware of this bug and are working very hard to find a fix for it, we have not been given a timeframe of when it can be expected to be working.
If you could wait a few days it is possible that the problem will have been resolved.
Shutterstock apologise for the inconvenience and thank you for your patience.

Clips uploaded during last week already went through Immigration Control and are available for public, no delays in review.

Some reviewer at SS has limited imagination, shots with same GH5 from different dates, indoors, outdoors, landscape, travel, health and safety, aquarium, driving - 10 out of 13 or 16 out of 18 rejected for "Content contains noise, film grain, compression artifacts, pixelation, and/or posterization that detracts from the main subject". It started a couple of months ago like this - commercial clips waiting for review 7-10 days (used to be 3-4 days), but editorials reviewed in a day or two from same batch and accepted. I am loosing interest in doing this. If SS would give contributors new rules/guidelines/examples what's acceptable and what's not it wouldn't be frustrating or tell us to slow down if they can't cope it would be understandable, but now out of nothing rejecting majority of work is not encouraging at all.

It looks like there is a difference in commissions, like for HD clip Adobe pays $4 more than Fotolia for Bronze rank.

In the light of Commission Increase shall I start uploading my video clips to Adobe's site instead of continuing with Fotolia? I already have 1700 clips on Fotolia.
Please advise.

Topimagesites,

I (and probably all of us) would be happy to see where my video clips have been used. This kind of feature is missing. Can you do that?