Unsurprisingly the email bounced. It was worth a try.

Any other ideas as to what we can do? Surely they can't just disappear with our images and money owed like that. 

Thanks Jo Ann - I'll try it and hope for the best

Same here - not loading the site at all. I tried a couple of different browsers before I came and looked in the forum.

Anyone know of an email address I can write to to find out what they have done with my images? I'm not happy with them just disappearing into the ether like this.

Portfolio disabled. This is TOTAL BS. I'm furious.

I think SS is starting to fall down in a big way. The new way to upload vectors is just ridiculous! The new 'you beaut' generator screws up intricate patterns, and the powers that be that designed this system obviously have no idea whatsoever about vector images - they don't have MP!!!

Also, having a 1m x 1m vector image on sale IMO really drags down the quality of my portfolio, and now there are various images I can not create that will conform to both size and MB without really scaling back on the quality and doing a crappy job (vector glitter is no longer an option, neither are intricate nets or blends. When I found myself contemplating compromising on quality of my work to fit in with these rules, that's when I decided that SS has to take a back seat, and I will spend the majority of time submitting to other agencies. The amount of time and frustration of preparing my files in this way just for SS is just too much.

Now, onto the reviewers - Are they AI? Lab mice? Humans who's first language is not English? Are they people they have just randomly plucked off the streets? I say this as the rejections i'm getting are just plain stupid! I did a foreign language map, submitted it and it got knocked back for no translation in the title. Ok, how would you expect me to translate about 200 words in a title that has 200 characters available?!? I gave it another go translating 2 of the words, and guess what - on sale. Are we now not worried about what the other 198 words say??

I believe the rot set in when they changed the process to become a contributor - with one image approved you are good to go. Things just went down hill from there. They are becoming a total joke.

When will this be available for iOS?

Not working in Australia either!!

I'm rather upset as all these changes they keep making just seem to be making SS worse

I got the email too this morning. What alarms me is the lack of detail:

Dear Marina,

To make sure you continue having the most secure experience possible on Bigstock, we’re regularly monitoring our site and the Internet to keep your account information safe. As part of this routine monitoring, we discovered a list of email addresses and passwords posted online. While the list was not Bigstock-related, we know that many customers reuse their passwords on multiple websites.

As a precaution, we would like to validate that your account information is up to date and accurate. You will be receiving a second email shortly with a link to reset your password.

If you have any additional concerns please contact Bigstock support.

Sincerely,

Bigstock Security Team

They are quick to say it's not Bigstock related - Who did it originate from then if it wasn't big stock? How many email an passwords are involved? Hundreds? Thousands? 

Bigstock is now part of Shutterstock - is it SS's fault? Is my SS account in danger too?

I don't trust these emails so I went to the site (did not click any link on any email) and changed my password that way.