Quote from: Contemporary Dave on March 24, 2022, 11:29Which email did you use to contact them?I tried the "Contact Us" at the bottom of the page and the chat always give me that same "copy and past" answer to this question.
I've still got pics missing after 8 days. I emailed them and they sent me this message. Clearly a templated respose and rather OTT on the apology front.
Thank you for writing to Shutterstock Contributor Care today! I hope you're doing well. I really appreciate that you have brought this to our attention, I truly realize that artists like you work tirelessly, investing time, passion, and resources into producing high-quality content. After verifying your profile, I can confirm that the content mentioned is not visible on the Shutterstock site or your catalog manager. I really appreciate that you have brought this to our attention and I'm sorry about this. I absolutely understand how frustrating it is to face tech issues with our site. We are working daily to make sure our site is constantly improving and I have submitted your case to our higher-tech department for investigation.
Again, I'm deeply sorry this has happened to you. It's not the experience we wish to create for any of our contributors. Thank you for bringing it to our attention and allowing us to address it.
