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Messages - thx9000
1
« on: May 05, 2025, 11:50 »
Had the same problem earlier this year. I even made a thread here. Try the "contact us" button at the bottom of the contributor page. There's a tax subcategory. Support contacted adobetax and I received the document very quickly after that. Not a very efficient procedure but it's all we have
2
« on: February 22, 2025, 04:48 »
Their enshitification policy is rather exemplary. At least they are consistently following through. Like others have mentioned they don't care about feedback and will enforce whatever initial ideas they had no matter the reaction. It's just part of the bigger picture. It's an altogether different internet today and they are not an exception
3
« on: January 07, 2025, 07:28 »
SS has been steadily declining for me for the last year. Half the downloads but surprisingly still almost the same income. I'm convinced we'll get the worst possible deal from that merger. I'm not even being pessimistic. I left Getty/iStock in 2017. Getty is poison
4
« on: November 06, 2024, 08:11 »
So their AI reviewer failed to spot the obvious AI slop. It's still a win-win for SS. Once these ports get reported and banned they get to keep all the earnings
5
« on: October 24, 2024, 08:56 »
I have an illustration pending for more than 3 months now. Videos used to get reviewed in a day or two. Now I have a couple that are pending for more than 2 weeks. I guess there's a huge influx of AI videos too
6
« on: September 17, 2024, 11:49 »
1000$+ Thanks Adobe
7
« on: September 16, 2024, 03:43 »
Hi, Im just here to report that after reactivation of my Account the sales returned pretty quickly to normal. The problem seems to have been:
- a customer bought around 50 images from me
- this customer even called me and asked if I had more photos on the topic
- he later realized that the photos were editorial, he needed commercial (this I know, he told me later)
- my assumption: He somehow reversed the transaction with Adobe to get his money back
- meanwhile, I had immediately cashed out (like I always do, as soon as I hit the 25 USD limit)
So I assume for Adobe it must have looked like a fraud, which is understandable to a certain point. But deactivating the account for weeks without any clarification is brutal.
Thanks again to all your good wishes and feedback!
It just goes to show they can do whatever they please since they don't expect legal repercussions from our side. I don't think they even care about being exposed here. We are just not capable of generating enough bad PR that would be detrimental for their image. It's just the reality of the situation as depressing as it sounds
8
« on: September 09, 2024, 08:43 »
Last 7 sales are 2$/4K. Yay I guess...
9
« on: May 23, 2024, 08:40 »
Is anyone else noticing a difference in sales data reporting? For the last two weeks it's like the data is being reported in the morning and then the afternoon. A batch of sales, then silence until afternoon, another batch of sales, then again nothing until late evening or even next morning. Some weekdays with weekend level of sales, then a normal/great day. I used to have a pretty steady number of sales and now it's all over the place. Definitely not used to so much fluctuations and the summer slump is still yet to come
10
« on: May 09, 2024, 13:18 »
Thread hijacking alert 
11
« on: May 09, 2024, 03:39 »
I completely sympathize with OP, copycats are despicable but Adobe's reaction is outrageous. Img2img is way worse than using names in prompts. Creating a whole portfolio so blatantly based on someone else's should be an immediate ban.
Some years ago I found part of my portfolio available for download in hi-res on one of those russian sites. I notified Adobe support since the files still had their Adobe ID numbers. Their response was similar to the one given to OP - how could I be sure the files were downloaded from Adobe. It was like talking to a brick wall...These days they don't even bother to answer. The fact that you have to go through Discord to escalate speaks for itself. Soon they'll go the Shutterstock way and cut all communication channels
12
« on: May 05, 2024, 11:23 »
Of all the acquisitions over the years has any actually seen growth after the fact? It's like they're buying agencies only to stifle them slowly. Shutterstock stopped innovating a long time ago and focused solely on putting more and more weight on the camel's back. One of these days it's going to be the final straw, fellow camels
13
« on: February 19, 2024, 06:24 »
Sales were lower than average in January which is expected for that time of the year. February though has been completely abysmal so far. It's like they flipped off the switch for big sales. So you're not alone
Could there be delays in reporting sales?
I don't think reporting delays make sense in Shutterstock's business model 20K clips - 280$ so far in February, last year around this time in February it was 3000$+ whats going on?
Sent from my iPhone using Tapatalk
Video sales make the bulk of my earnings but big licences are completely gone. My biggest sale in february is for 12$... Maybe they are trying to shift clients for video from SS to Pond5. It wouldn't make any sense but who knows what grandiose strategy they have in mind
14
« on: February 18, 2024, 06:34 »
Sales were lower than average in January which is expected for that time of the year. February though has been completely abysmal so far. It's like they flipped off the switch for big sales. So you're not alone
15
« on: February 12, 2024, 03:24 »
The hunch I developed about SS over the years is that they basically give you a "salary" based on your portfolio quality, size and current uploads. Most of the sales are real but they would hide or add fictitious sales in order to keep you in the tier you've been attributed to. So many times my monthly sales would be below average and then several big sales would make things right. Or I'd be having a great run of sales for 3/4 of the month to then completely dry up and again finish around average. You really can't ignore this pattern after spending over almost 15 years with them.
The right way to test SS would be to have some sort of contributor association which would hire an external agency to perform the role of hidden random customer and then share the results so the association could actually confront SS in case of fraud. Otherwise we're only driving ourselves crazy with conspiracy theories and meanwhile SS are laughing all the way to the bank
16
« on: February 09, 2024, 07:02 »
A month later the images are still mistagged. I never got an answer from support either. Looks like things are on complete autopilot these days
17
« on: January 17, 2024, 13:14 »
Agree, this is starting to become annoying. First the site regularly logs you out so you have to log in again and again with confirmation emails. Then you have to check(or not) the AI box when filling the metadata. After that on submission you have two more AI disclaimer boxes and now as the cherry on the top this captcha, wth?
18
« on: January 17, 2024, 10:39 »
Hi
I am European and I like all of european contributors I recveive in USD on my PayPal account. So This is what i do.
I opened an account on a FX broker (that suport Paypal), inside the Broker I create an MT4 USD account and another MT4 account in EUR.
Then I send my money in USD from PayPal to the brooke. Its like an instant payment (literaly take a new seconds) in USD to my MT4 USD account. And then I convert my money from the MT4 USD to the MT4 EUR account. That way i have a much better rate conversion rates then PayPal. And even better if involved more money. The only issue is that I have to send it back again to PayPal but in EUR that time, (you have to withdraw from the broker to the same way you deposit the money) And finally withdraw from PayPal to my Wise account in Euros or another EUR Bank account, ias free.
Is seems a lot of work, but its really easy, sometime I do a small FX trade to justify having an account on a Broker and thats it.
Best regards to you all
Reply
Sounds interesting. Which fx broker in particular?
19
« on: January 09, 2024, 05:33 »
Managed to find around 20 illustrations, jpeg and pngs and reported them to support. I also found some of the AI generated photos I submitted are somehow accepted as illustrations. What a mess
20
« on: January 08, 2024, 11:45 »
If you are referring to this, it means "adobe illustrator".
Not reffering to this at all.
21
« on: January 08, 2024, 09:15 »
Same case. But u have to report each image id. i do not want to check all these thousands. So i let it be.
My port is not so big and this is definitely going to affect my sales so I'll try to find them all. Some files are submitted before Adobe started to accept AI content and are marked as AI post-factum so it's undoubtedly a bug on their side. Or maybe it's on purpose and it's their way to fill the AI collection with niche quality content
22
« on: January 08, 2024, 08:38 »
While preparing a new batch of submissions I just noticed a lot of my recent illustrations are marked as Generated with AI  . I have a small number of photos generated with AI which are marked accordingly but have never created or submitted AI illustrations. This is a really low blow and I urge every fellow illustrator to check their portfolios for this. I'll contact support immediately but I'd love to hear from Mat Hayward about this
23
« on: January 03, 2024, 09:09 »
I just canceled my account. They were already worse than paypal before that change. It's about time Shutterstock and Adobe introduced some new payment processors. It's not 2010 anymore
24
« on: November 16, 2023, 06:10 »
There was a very sharp decline in sales for me beginning of this month. Very unusual for this time of the year. Must be another search engine tweak or the cumulative effect of their clueless management
I have seen a sharp decline both this month and last month when compared to the rest of the year.
True but I got some large single sales the second half of the month which kind of softened the impact
25
« on: November 15, 2023, 10:31 »
There was a very sharp decline in sales for me beginning of this month. Very unusual for this time of the year. Must be another search engine tweak or the cumulative effect of their clueless management
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