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« on: November 18, 2011, 14:48 »
After a lot of mailing with istock support and a lot of answers which can be read in numerous ways. I decided to drop my exclusivity. Basically they tell me that I should license my own files (extended licenses). And for images that are not available on istock, I should upload them, if they're not approved I can ask CE to grant me a license anyway (this would be free,-not clear to me). Support also sent me a part of the exclusivity-ASA which describes that istock reserves itself the rights to sell not-approved images through other channels, something I wasn't aware of. The difference between apps that include images which can not be downloaded through the app and apps in which the images can be downloaded, is a big difference but reading the answers from support don't indicate clearly they see it that way.
Well, to make a long story short: I'm sick and tired of vague responses to detailed questions + answers that also indicate a bad knowledge of people at istock-support. Furthermore istock is really going down the drain with the many screw-ups of the last year(s), that I decided to cancel my exclusivity. So I can upload my files on other sites. And most important I'm free to do with my images as I see fit and not be hampered by misleading/bad- support and a company that's really NOT taking its contributors seriously anymore.
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