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this is my third change of country and it never gets boring... LOL

Having gone through various experiences in Germany and Switzerland, I'm now moving to France and was wondering if there are any French people here who I could shoot a few questions regarding my (small) business and how to transition smoothly.


Richard Pryor hacked into his workplace's computer and siphoned off all the fractions of pennies that the workforce earned but we're never actually paid... because they couldn't pay out less than a cent. Good idea!

I forgot that. I guess Office Space had the same plot.

Yeah I was thinking of "Office Space" when I read SpaceStockFootage's response...  ;D

Kind more serious, the payout amount and the transfered amount must be 1 cent less.
A screenshot of your Paypal or whatever you use wouldn't show this instantly?

I never made a screenshot before. I will do so now.

Otherwise there is no way to "prove" it with the tools given (payout history etc.).

Here it shows the amount as seen in the upper right hand corner and below the line from the payout history. I don't know for certain if the 1 ct disappears everytime I make a payout or it's gets added back to my total amount when I make a new sale.


What's more, when I check my daily earnings between payouts (and I tested several months), it shows a difference of up to 3 cents between what I add up manually and the amount shown under Daily Earnings...It must be rounded royalties, but it's always in favor of AdobeStock, never in favor of the contributor. Does AdobeStock siphon off every <1ct or does it go back into our account?

These screenshots is what Adobe is asking for!!! Keep them and send them to their support so they can get on it.

I usually never make screenshots as I was under the impression that the computer systems automatically process the shown amount at the time of the payout request. Only when the payment arrived in my Paypal account it was 1 cent less. My payout overview shows the reduced amount and not the requested amount.

Next time I will have to take a screenshot as well.

Adobe's response to my question why I receive one cent less than I requested:

... could you provide some specific examples, please.

I'm not sure exactly how to prove this as the payout overview on their site shows the amount they actually paid. I never receive a payout request verification whenever I want money from them.

I'm asking anybody else who noticed this to contact Adobe's support as well. Apparently they are not aware of this.

I know that this is not a huge deal but I think that Adobe should also pay what someone is requesting and not short changing (perhaps all) contributors.

Its due to rounding off the cents.

e.g. if your balance shows $50.01 and you request $50.01 you generally only get the $50 and the 1 cent remains on your account.

Well, as long as the "missing" cent remains in my account balance, I'm fine.

However, I had all kinds of balances paid out, even amounts that were "rounded off" to XXX.51 or XXX.82

I'll shoot them a message anyways. Just wanted to know if other people noticed the same.

Just weird to get this one cent less even if it remains in the account.

Hi folks,
do you also receive exactly one cent less than the requested payout amount on Adobe Stock?

I've noticed it the last 2 or 3 payouts but was wondering if this affects other people as well.


Crestock.com / Re: Crestock not processing payout request
« on: March 30, 2019, 17:15 »
Same here. Got a $100 sale through Masterfile and with the remaining $$$ that I already had I was looking forward to the payout in February. Now I'm still waiting, only getting the response which was already posted above :(

Once I hear back from them next week I will threaten them as well to get paid. This should be posted on the Masterfile social media pages. Total disrespectful behavior.

Will pull the plug as soon as the $$$ is in.

Shutterstock.com / Re: Need a generic release that SS will accept.
« on: November 13, 2018, 15:10 »
Thanks again for your input and help!

I appreciate it!

Shutterstock.com / Re: Need a generic release that SS will accept.
« on: November 13, 2018, 10:24 »
Thanks for the responses and sorry for the missing information. The email from SS is:

A property release is required for this image or the attached property release does not meet our requirements or is illegible.

So I don't know whether it's the first or the latter that caused the rejection. I can read the hand writing except the fact that the property owner misspelled their email address. So I have to get a new release I guess. I cannot start messing with a signed document right?

Shutterstock.com / Need a generic release that SS will accept.
« on: November 13, 2018, 06:36 »
I haven't uploaded anything with a release ro a very long time. As I just had some shots where I used the property release of 500px (removing all 500px identifiers) - SS rejected teh release as it is "inelligible".

I thought the release from 500px would cover everything but apparently not.

Is there a generic release out there somewhere (URL?) that SS will accept?

Would be much appreciated.


Thanks for the answers! Much appreciated.

I've been idle a while on the forums and this may have come up before but I couldn't find anything via the search function so here I ask:

$1.80 for a video sale on SS? What's happening?

Did they introduce some new scheme or big customer discounts?

Any information on this?


What a discgrace. I'd be furious...

Hi everyone,

does anyone here know what the current turnaround time is to register copyright with eco system at the US Copyright Office? I have done it many years ago and I wonder if the process has changed or what the status is.

Thanks in advance.

Perhaps not news to everybody but perhaps interesting for some people here:


iStockPhoto.com / Re: 4k videos on IS
« on: August 03, 2017, 15:23 »
Hi guys, i have a couple of nice 4k footage (mp4) and it's impossible to upload in IS because they ask for an apple codec (Prores 422 Hq)... the problem is that i'm on Windows 10... do you have an idea how i can convert it this specific codec? I can upload my footage on other site, but not on IS...

thanks a lot.
Don't call me a d!ck but if you type your question into Google you will find tutorials and websites that explain how to create ProRes files on Windows regardless of which version.

General - Stock Video / Re: Predict My Earnings
« on: August 03, 2017, 15:21 »
OT but maybe OP can answer this:

It's great to offer 4K stuff but your file sizes are incredibly small. Sure, some clips have very little motion going on and it's understandable that those files will be smaller but even in clips with full frame fast motion you achieve a 4K file under 100MB with 14 seconds duration???

How do you do that?

I've moved to a country that unfortunately is on the list for a 30% tax withholding on footage. Previously I was living in Germany and got all my $$$ (both photos and footage) straight to my bank account.

Now, I was wondering if it is possible to retrieve those 30% filing my tax return?

Has anybody ever done this or heard about it? Is there any information somewhere? Or are those 30% just gone?

Thanks in advance.

General - Top Sites / Re: My 5 cents on this
« on: May 08, 2017, 02:39 »
4k has been around for many years already and HD is still standard. I doubt 8k will be the normal within 10 years (if ever). At some point we just can't see the improvement.
I beg to differ.

There are and will be applications that require very high resolution video. Be it in the scientific or medical field but even the entertainment industry will embrace 4K/8K - just think of VR apps for Samsung Gear VR and the likes. You will need higher resolutions to get a more realistic experience. That has nothing to do with pixel peeping.

Shutterstock.com / No footage available at SS at the moment?
« on: February 20, 2017, 13:42 »
I cannot get any search results when performing a footage search on SS.

Can anybody confirm this?

General Stock Discussion / Re: Sales stopped at Videoblocks?
« on: February 14, 2017, 08:55 »
I'm making a 1/10 of what I used to in the first couple of months when they started. So, you're not alone.

iStockPhoto.com / Re: ESP: All Invites have been sent out
« on: February 13, 2017, 15:19 »
Ugh what a mess. I was waiting patiently, trying not to get upset about that missing ESP email but I also have never received the login email...

I tried to reset my password on ESP but also never received an email although the ESP site stated that the instructions have been sent to my email.

So I wrote to support.......


iStockPhoto.com / Royalties and stats update and overview Email
« on: February 11, 2017, 04:49 »
I know this already has been mentioned in the ESP thread but I wanted to dedicate some seperate space to complain about the details of that email.

Well at least one specific point that made me curious. Amongst other points of that "detailed" statement they say:

Each statement will include:
   date of sale
   type of sale; credit pack, subscription, Premium Access (formerly Getty 360/Getty Plus), etc.
   contributor credit line
   asset ID, title and/or caption
   customer cost of sale
   royalty rate

Why on earth do we need to know the customer cost of sale? Don't we want to see our final commission? I guess we should bow to their feet for also stating our royalty rate (which will induce seizures to many...) so that we can calculate our commission for every sale?

Maybe I just misunderstood.

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