Hello everyone,

Thank you very much for great response, kindness and ideas! I gather that no one else seem to experience the same thing I did, so it must not be a site-wide bug.

I would assume if such a serious suspicions as  stolen images, or IP rights infridgements were at stake, they StockXpert would have contacted me for clarifications.

There are about 2000-2500 travel/science photos I have at SS, DT, 123 RF, CanStock, etc. and several hundreds at other stocks, and I have never run into such issues.

So far, I wrote twice to StockXpert, once to JI, and did not get any response in 5 days. And just now I sent two e-mails to Getty itself.

When something would become clear, I certainly will inform this forum.

Thanks again and have a good night

hi there,
 you're still able to contact support are you?
try that, giving as much info of your account to them. good luck!

I sure did. No answer for 5 days from either StockXpert or JI

Hello everyone,

My name is George and I am a contributer to Stockxpert, with 1890 photos.

In the last 5 days I could not log into my account at Stockxpert. When I put my e-mail in to retrieve the password, the page tells me that my account has been canceled.

Writing to on-line form on Stockxpert or JupiterImages did not yield any results.

Naturally, I would not want to loose an account with nearly 2000 photos, and some per month income.

Does anyone have any advice?