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Messages - Orchidpoet

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Shutterstock.com / Re: Reached Level 2 on videos w/o selling any.
« on: February 18, 2021, 20:17 »
I have sold 8 and remain in Level 1.

Shutterstock.com / Re: money disappear
« on: February 03, 2021, 13:00 »
Something odd happened to me.

One sale for $48 was made on Jan. 28, on top of other sales. But my Feb payment amount is $35. How can it be?

I don't see any adjustments.

The final payment seems to be correct.

Pond5 / Re: One dollar video sales
« on: December 11, 2020, 09:50 »
Well, P5 has asked me to agree to giving video clips for free. Even after I said no, they continue to ask me to reconsider, saying they would give away 1-4 clips per artist, and that's minimal in their mind.

If we give away our work for free, we would also lose copyright control over our work. We will no longer be able to tell if it was a copyright infringement or not. Even if an agency sells for $1 or less (that's terrible, too), there are paper trails of transaction and license agreement in place.

The particular clip they want to give away was a time lapse from a very unique location. I have said explicitly that I would not permit any of my work to be given away for free.

General Stock Discussion / Re: New Ceo in Pond5
« on: June 16, 2020, 12:42 »
Glad he has a big heart, that's rare these days.

Thanks, Jneff.

Shutterstock.com / Re: Shutterstock just became iStock 2.0
« on: May 26, 2020, 16:54 »

iStockPhoto.com / Re: Latest sales - down quite a bit
« on: May 21, 2020, 12:12 »
Not a good month, I am not surprised.

But it's still far more reliable than Alamy. At least I get monthly payment with 3000+ images and a handful clips.

iStockPhoto.com / Re: March stats are in (istock)
« on: April 21, 2020, 11:10 »
Where did you see the statement? I checked DM and ESP website and could not find the data.


MicrostockSubmitter / Re: istock esp
« on: April 19, 2020, 12:10 »
Does anyone know where I can find Franky?

I have some problems with DM and emailed him. It's been about a month, he hasn't replied yet.

My initial problem was I could not make any submissions.

Then when I tried to add my iStockphoto login in my DM, it worked. But my general ESP authentication failed. I did not make any changes to the user ID and password because they are remembered by the system.

iStockPhoto.com / Re: Feb stats are in
« on: March 23, 2020, 14:56 »
Thanks, SS.

I have sent Franky an email. DM keeps uploading and uploading, but cannot finish.

iStockPhoto.com / Re: Feb stats are in
« on: March 23, 2020, 13:30 »
I got mine too.

Is DM working? I haven't been able to upload since last week.

iStockPhoto.com / Re: Feb stats are in
« on: March 18, 2020, 09:54 »
Worst month since 2017 since DM was used to record sales.

Wow, they've taking $16 from me. I've deleted all my products, will terminate my account. Took years to make that money, now I'll never see it. Got to love this business.

Just saw your update. Are you able to delete your account? Are there any money left?

I had no idea about this. If you miss the email, they take your money. I'll have a look now. If they take any money from me, I'll terminate my account. Lucky I didn't waste much time with them.

Just be careful, because you will not be able to cash out from their website if your balance is below $50. Let's know how it goes.

Pete, thank you!

Just a minor thing, I did have sales within the 15 months. Actually, one sale was in June 2019.

After they started to make deductions, I had one more sales, because they would not close my account.

They have neither paid me nor closed my account.

Now I am going to complain to the Redwood Better Business Bureau next week. Don't want to start a complaint on Friday.

Hummm well I can't imagine "stock sites really doing that. 🤔However there was this German stock site that did charge me a small fee when I first joined. It was only a one time fee for foreigners mostly.  ::) But for a company like Zazzle and their reasoning to me is a bit twisted, but they do mostly your images on their provided products. So maybe it has to do more with maintaining all those functions with the site its self and less on the service of selling your image on your behalf. In other words they do so much more then stock sites do. One service compared to many different services. 🤷

For me it doesn't really affect me that much right now but I really still don't like that policy.
Envato Elements is doing basically the same - they call it the content upload bonus.  When I qualify for it, I get about $300 of monthly bonus, when I don't upload and don't qualify - 75$. So the difference is $225.

If you are ok with it, it's your choice.

As soon as I received the email, I requested the payout and termination on the same day. I have never agreed to be any part of it.

That was 7 months ago.

This is the initial email from Zazzle on September 15, 2019. Even though I stopped contributing, I had sales in June 2019.

Youre receiving this email because weve noticed you havent created any new Products or had any Referral Sales on Zazzle for at least 15 months. To keep the marketplace fresh and engaging, we urge Designers and Associates to stay actively contributing on the site.

To address this minimum level of activity in the marketplace, we made a change to our User Agreement. As of April 1, 2019, accounts that are non-contributing that is, havent either (1) published a public Product, or (2) had a Referral Sale attributed to that account for the previous 15-month period will be charged a small monthly Non-Contributing Account Fee. (You can check your regions fee by clicking here.)

To be clear, Zazzle will NEVER charge your debit/credit card or PayPal account for these fees. Non-Contributing Account Fees can only be deducted from existing Earnings you may have in your Zazzle account (that is, royalties, Referral Fees, volume bonus and any other compensation owed to Designers and/or Associates). You will be charged until your account becomes contributing, or until your Earnings balance reaches zero. You can never have a negative balance because of Non-Contributing Account Fees.

Wed much rather have you adding Products to the marketplace again or growing your business with Referral Sales rather than incurring a fee, but you can avoid it by becoming a contributor again. How? Upload new Content and publish it to the marketplace as a public Product or have a Referral Sale attributed to your account before the start of next month. Your account will then be deemed contributing again for the next 15 months and your Earnings will not be affected by a Non-Contributing Account Fee. Continuing to contribute Content and Products to the marketplace is the best way to grow your business on Zazzle and avoid any future Non-Contributing Account Fees. If youre unable to change your account to contributing status before the beginning of next month, well deduct a Non-Contributing Account Fee, if your Earnings balance is greater than zero. This is in accordance with our new User Agreement, which is published here. For more details on these changes, we encourage you to check out this help article on the issue.

We look forward to having you back!!

Thank you,
The Zazzle Team

Love it. Snap it. Share it. #Zazzle
We promise 100% satisfaction. If you don't absolutely love it, we'll take it back!

Unsubscribe | Privacy Policy | User Agreement | Contact Us

2019 Zazzle Inc. All Rights Reserved. Zazzle Inc, 1800 Seaport Blvd. Redwood City, CA 94063

Zazzle, the Zazzle logo, and Zazzle Profile Cards are registered trademarks or trademarks of Zazzle Inc. in the United States and other countries.


Thank you, k-t-g and Jo Ann.

I don't care about $37 or $47, it's important that this kind of practice is exposed and condemned.

I only wish to get moral support from those who care.

Many of you may have never had anything to do with Zazzle, but it has started a dangerous practice since September 2019.

As you may or may not know, Zazzle now charges a $2 monthly fee from your existing earning if you stop feeding it new contents.

On September 5, 2019, after receiving the "policy updates", I requested payout of the balance of my earning and termination of my account, because I could not accept their "updated" policy.

With all kinds of excuses, it still has not paid me after 7 months. Some agents said that I had to log in and request the payment myself. It was actually not possible if your balance is below US$50.

Two days ago, I talked with a supervisor on the phone, who promised a solution. While he tried to request the payment on my behalf, it was not impossible to pay, even from his end.

Today he got back to me, even though I have never accepted their policy, he said that Zazzle would only pay me the amount after deductions.

I will now take this matter to the Better Business Bureau and rate the company honestly in appropriate rating websites.

It can happen to you and your family, in case you become ill or for whatever reason, you cannot feed the agencies anymore.

Think about it and please support me. Because it may affect you, if other agencies follow this bad example. Thanks.

Duplicate deleted

Later in the day, after getting nowhere with the chat support and front line telephone support, I finally got to talk with a supervisor.

I told him that I was ready to file a complaint with Redwood's Better Business Bureau. Since I requested the final payment and closure of my account as early as September 5, 2019, I have never accepted their updated policy which makes $2 deduction every month on my earnings, and I request to be paid $47, the full amount.

He was willing to listen and promised to help.

Then he was going to pay me, but their website did not permit him, a supervisor, to request a payment for less than $50!

So all these previous talks which asked me to log in to make a request was all BS.

He said he would get back to me.

We'll see.

Zazzle, though claiming to be a US company, the support apparently is not.

Gastavo gave me the phone number as 001-408-XXX-XXXX. As you know, North America phone number starts with 1, and not 001.

001 is the number for phoning the US from outwith the US.

That's what I meant.

This is a dangerous precedent which should not be permitted to happen.

Imagine if GettyImages is to charge you $2 every month if you are not uploading new contents anymore.

Anyway, its main operation is in Redwood, California.

Zazzle, though claiming to be a US company, the support apparently is not.

Gastavo gave me the phone number as 001-408-XXX-XXXX. As you know, North America phone number starts with 1, and not 001.

This is an update.

As you know, in September last year, I posted my first message. It has been 7 months, Zazzle has come up with all kind of excuses for not making a final payment and closing my account.

My earning has been reduced from close to $50 to $37.

I was not able to log in last year.

Today I tried again, I was able to log in. But still cannot request a final payment.

A support person Gustavo, said through its chat feature, that I have to request a payment again after 30 days.

Why? Because I re-saved my payment method.

Can you believe that?

Alamy.com / Re: Alamy Sold
« on: February 11, 2020, 19:38 »
Thanks, Sue.

I could see that the money left Alamy on Feb 3, just it hasn't reached me. Is Alamy so busy counting big proceeds of sales to PA that it forgets about paying us?

I have contacted Alamy support. No reply yet.

Alamy.com / Re: Alamy Sold
« on: February 11, 2020, 13:34 »
By the way, have you guys received the Feb payment yet?

Usually I received the payment in the first week of the month.

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