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Messages - Ozzy75

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1
iStockPhoto.com / Redirect error on all my devices
« on: October 26, 2017, 16:46 »
Hey there.

After a long time of absence Ijust wanted to have a look at my esp over at Getty or Istock or whatever it is now.

I can open my esp and I can view or upload content, but I can*t access anything else there. I get an error "this website has too many redirections. Clear cookies, allow cookies and all that".

I did all that with no result. The support mail adress ist switched off, I get an autoresponder telling me I could ask my questions in the contributor community"  ;D
Site full of bugs and no response if you send mail - I feel not so much has changed within the last year or so :-D

Well - Does anyone have a clue what I could possibly try? I get that error on my Windows 7 computer under Firefox and IE, I get it on my android tablet and on the android smartphone of my wife.
It all worked when they set it up. I remember I didn't have to log in a second time, once I was logged in my esp area. Now it says "Log in" in the starting page from the community, but clicking it (or any other link there) leads me to that idiotic redirections error.

A pal of mine who's still around at Istock / Getty won't get that error, but we can't make out any differences between our browsr settings.

It's not that I put too many expectations into all this anymore, I just wanted to read a bit and maybe check or new tech requiremnts for video.

Thanks for any hint!
Chris

2
If it wasn't such an enormous effort to shift a few thousand images over to another agency plus making sure at least 80% of them get accepted, keywording them all, waiting for the number of sales to build up so you slip into a higher royalty class...

I have gone through such an infinte number of crappy changes with Istock that had always been promised as a general improvement with big talking of admins, but always turned out to decrease sales or site stability or both.
have swallowed every * technical site error that sent customers to competitors.
I have withstood inspectors telling me I am not able to light my images properly for years.
I was always thankful for Istock being my entrance in a world where I can make money from doing what I like.
I have never doubted to be exclusive with them and I have never felt like dropping them to move my stuff somewhere else, just because I could increase my income in any way.

But the times in which I have taken disadvantages from them and let them push and shove me around while enabeling Istock to earn more and more from my work are now officially over. We have holidays in Germany now and I'll finally pull my port and move on.

It' s not the loss of money. It's just that I feel stupid while taking all this crap from them and keeping calm and my family starts asking me, why I am still taking all this. And you know what? I don't have justifications towards them and not even towards myself anymore.

Let them earn 1.500 bucks a month from my files, now their income will decrease by that. I know noone will care, but maybe if 10 or even 50 contributors feel the same and leave, 10.000 bucks a month is an ammount someone will maybe take note of.

Thank you Istock for 4,5 great years, but the limit of what I can bare and stand has now been exceeded. You've been asking for this to happen, I hope a lot of contributors hear and follow your call and leave.



3
iStockPhoto.com / Re: iStock Sitewide Outage Again?
« on: July 03, 2016, 06:04 »
So what is the official word? Or isn't there one? Any news when uploading can recommence? Or should we just remain dangling from a thread as usual?

Why not check their forums?
No-one can quote from there on here or elsewhere.

Seriously - all that is ever oficially being posted in the Getty / Istock  forums regarding tech issues is that useless wah-wah about 'We are looking into it' and 'our best techies are working hard' and so on.
I sometimes feel they are planing to drive Istock out of business by shooshooing their buyers over to Getty, as the prices and royalties have decreased there significantly. I can hardly believe full time professional IT and software staff guys are not able to prevent their website from crashing or performing so extremely poor all the time.
Why do they have to come up with new features all the time? Make the site run in first place, *!

I haven't had a download for four days now, which is perfectly understandable with their ridiculous site performance.

4
iStockPhoto.com / Re: iStock Sitewide Outage Again?
« on: July 02, 2016, 01:52 »
Back online now. Thank goodness for this thread or they may have never ever even known.  :o

Yeah, cause the number of sales are no longer a sign whether the site is running or not  ;D

5
iStockPhoto.com / Re: iStock Sitewide Outage Again?
« on: July 02, 2016, 01:19 »
Once again  ;D
If I remember correctly this is the third or fourth time within a month. This is just ridiculous. They call themselves a multi million dollar company and on the other hand their so called technicall staff is not able to keep the site up for two weeks. Which ambitious buyer, who is sort of depending on a stable website as source for his working material is seriously sticking with such an amateurish maintenanced companies website?

Every time I see their 50somewhat error page I know I'll have 5 downloads less in the upcoming month because two buyers are buying images somewhere else, which they had bought from me, if the site would have run.

If it wasn't so sad, I'd just laugh my ass off.

6
Thanks to all of you for respondig!

First, my point of question was not to decide whether I should quit my exclusivity or not. Not at least after having read in these nice forums I think I have enough of aspect to make that deciaion in near future. I know it is a long way to go, but you know what it's like, you keep telling yourself to wait another 2 or 3 months, but you are already fes up with their way of dealing with customwrs, their unfriendly forums and their ridiculoulsy weak tech stability.
Then on one day you are selling well once again and there goes the decision again for another few months.
After all there are so many things besides a shrinking income that upset me, that I would really like to start somewhere else just because I can put my attention away from all this Istock anger for some time. At the moment every login turns out in something that bothers me or that makes me want to throw my computer out of the window...

Anyway, that was not my point.

As the first reply indicated, I was quite sure that Istock would not include any issues into their exclusivity agreement, that you as a contributor could nail them to. No matter what contract you sign, it's always you to take the disadvantages and the other side has the good parts. Being with Istock since 2004 I would not really have expected them to be 'fair' here. I just wanted to be sure I wasn't maybe missing a line that deals with the priviliges from exclusives.

And yes, there were definitely promises for contributors that they would benefit from better advertising and search result piorities. I didn't make that up. Most likely they had these lines on their website or in the forums back then for a while and removed them as most people had made up their minds regarding exclusivity.

Well it won't change things, but I think that so many images of non-exclusives on top search result places might even be a reason to quit exclusivity. Maybe my images would sell better if they were pushed back to essential as they would then show up in front position of search results :-)

Mr. Nobody, I don't think the number of files can roughly say something about the money you make each month. It mainly depends on where your files are placed in best match and if you are uploading flowers and landscapes or stockworthy stuff from different subjects. I guess I tend to be one of the more stocky guys with lots of different subjects. I have got about 3000 files and up 2012 Istock paid half of our house in total which was really good money. Now with all the technical crap, the faulty search engines and the confusing collections and structures I have no idea how I can still influence my income to raise or shrink anymore.

Well, I guess it's hard for everyone. Maybe I'll go the extra mile and build up a new base at another agency or two. Let's see.

Thank you again for your inputs!




7
Hi there!

I'm an exclusive Istock contributor who, like so many, is suffering a devestating loss of sales these days, no matter of how hard I push my port.

It has been talked about in the forums so many times and now I checked for my images, and yes - it's true - there are tons of old or non-exclusive essential images showing up in Best Match search results before newer and exclusive content does. For example there are about 200 non-exclusive kitchen images from 2015 and 2014 before my kitchen images from June 2016 show up. This is definitely far away from my understanding of dealing with this issue on the side of Istock.

I just checked the exclusivity agreement, but my English is not good enough to understand every detail of this legal language.

I'm wondering if they have included any sort of grant that they treat exclusive submissions in a way that it receives priority in attention, search results or advertising. I remember having signed the agreement years ago under my belief my imagery will genereally (of course not forcefully in every single case, but mainly, generally) show up in search results before non exclusive contributor's will.

Did I get that so terribly wrong? Or are they maybe violating their own agreements by showing hundreds of non exclusive images on the best and valueable search results?

All I can find is this line:
Exclusivity brings more attention to your portfolio and makes the most out of all that traffic. outside the agreement. Of course located there outside it won't have any legal sustain, but still they should have noted some benefits in that agreements, no?

I'm very sure there was more of even a legal grant back then, because priority in search results was one of my main reasons to sign the agreement.

Does anybody know, what beneftis Istock is exactly and reliably granting us and if the thing with the disadvantage in search results for exclusive content can be legally claimed from Istock to be changed in a way?

Thank you very much for any answers!
Ozzy75

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