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Messages - micahbree

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Adobe Stock / Re: Something very bad happened to the algorithm today

« on: May 03, 2022, 12:30 »

Quote from: MatHayward on March 30, 2022, 17:04

Quote from: Sandeel on March 30, 2022, 12:55
The algorithm apparently changed a huge deal today, at least for me. My older files from the Fotolia times are keyworded in German, the newer ones in English. Now when I search for something, the translation doesn't work anymore. It means that my older, all times best sellers are not even considered by the search when the buyer uses an English keyword. This wans't the case until yesterday, because I happened to check something and it worked fine. Now even if I sort by downloads, any best seller with thousands of DLs is just not there. Can anybody run some tests and confirm this? Mat from Adobe, can you help please? I really hope something is temporarily wrong and this is not intentional. Thanks.

I have not been made aware of any changes to the system recently.

-Mat

Hey Mat,

Is there an Email or phone number I can call at Adobe for contributors. I'm having problems with my account.

Adobe Stock / Re: Adobe Creative Cloud bonus codes are now live in the Contributor Portal

« on: February 04, 2021, 17:13 »

Yes. I read that. What I am saying is I never got to the point where I selected any of the plans. I had to shut down the computer before I got a chance to select anything. You first have to choose redeem the code which I did. I then saw the plans I could choose from but never click on any of them and had to refresh my computer.

No worries. I'm working with customer service now. It looks like they are going to help me...thanks.

Adobe Stock / Re: Adobe Creative Cloud bonus codes are now live in the Contributor Portal

« on: February 04, 2021, 16:47 »

Hey Mat,

When I went to redeem the code I had a glitch with my internet connection. I had to shut down and reboot. When I logged back on to redeem the code it said the code has already been redeemed however, I never selected which plan I wanted. Who should I contact to help me with this?

Shutterstock.com / Re: 5th days... picture in pending

« on: October 05, 2018, 12:58 »

Yes, it's been taking longer than usual for the past several weeks.

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