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Adobe Stock / Fotolia blocked account
« on: March 06, 2009, 16:29 »
Hello,
I had good experiences with microstocks until now. Fotolia blocked my account almost two weeks ago. They did not write me any explanation. I believe it was because of someones stolen credit card. Because two days before my account was closed, there were abnormally high sales. After that some 50 UDS has been erased from my account (Credits have been refused). I understad this can happen. I contacted support and received contact on Mr. Chad Bridwell. But after week of writing e-mails Iam still receive no explanation. My account is blocked and Iam starting to be very angry on Fotolia Please, do you have any experience with this problem? Can you please give me some advice. Your help is appreciated.
Thank you, Klara
I had good experiences with microstocks until now. Fotolia blocked my account almost two weeks ago. They did not write me any explanation. I believe it was because of someones stolen credit card. Because two days before my account was closed, there were abnormally high sales. After that some 50 UDS has been erased from my account (Credits have been refused). I understad this can happen. I contacted support and received contact on Mr. Chad Bridwell. But after week of writing e-mails Iam still receive no explanation. My account is blocked and Iam starting to be very angry on Fotolia Please, do you have any experience with this problem? Can you please give me some advice. Your help is appreciated.
Thank you, Klara