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« on: November 19, 2009, 18:56 »
Right i'll keep this short.
Image used in advertisement. Could have been downloaded from 3 sites. On 2 of the sites, would require an EL. On iStock, it wouldnt.
When contacted iStock about whether they could confirm if the image had been purchased from their site, the reply was...
'Unfortunately, because you are not an exclusive contributor, we have no reliable means of verifying if the image was licensed through iStockphoto.'
How on earth can they not know who bought the image, or confirm that it was bought through them!? A simple yes or no would suffice...
Moreover, such attitude sounds dangerous for any non-exclusive.
Anyone else experienced anything similar?