Hey y'all,

I've been using a third-party app to track my balance on iStock and today noticed that $90 dollars has suddenly disappeared. I have no email informing me that I'm being sent a a payment and there's nothing in the payouts report. Is this anything anyone else has experienced?

Thanks

Over the past year and easily 6-7 attempts, I've been unable to get my first time photos through Shutterstock's reviews. Each time it's like discovering new and exciting ways in which I can be arbitrarily rejected for images that were in previous attempts deemed acceptable. Focus issues where there is no focus issue, title issues where there is no title issue. Even being told that names of cities should be in English! Buenos Aires? That's Spanish, I think you mean "Good Airs". Ugh. But I'm not here only to complain. My most recent attempts have been solely focused on editorials, as that's the bulk of the work I do anyway and now it's begun to feel like a battle of the wills. Last night, I took the hour and a half to meticulously created captions for each of my ten submissions. I followed every instruction given to the letter. I checked, double-checked, triple-checked, every single one and I submitted. Only to get this email today.

"We�re sorry but your content was not accepted at this time. Special Characters -- Special characters cannot be used in titles/descriptions or editorial captions."

Special characters?! I have no idea what constitutes special characters. I understand that accent marks and the like would qualify as those but I definitely didn't use them because this isn't my first time to the editorial rodeo. Anyway, searching through their condescending tutorials and blogs netted me zilch. So I'm wondering if y'all can help explain it to me. Because at this point, it's starting to feel like I'm just being slapped around in some sadistic game of cat and mouse.

Thanks so much, y'all.