Hi there,

I am.. the last one... i mean I am not a pro and i'll never be, i just started uploading since few months and my portfolio sucks; basically i just follow one of my passions and see whether or not one could make some small extra bucks this way.

From my little experience, I have to admit that somehow the whole thing could work even for a newbie like me, and that's good.

But there are still things that i really do not comprehend at all, maybe because of my small experience; so that's why i'm writing here, in the hope that someone more skilled than me could give me some hints or just a plain and brief explanation of how things go.

Here are the facts:

During last week i noticed a strange problem, which i described in the istock forum:

http://www.istockphoto.com/forum_messages.php?threadid=364621&messageid=7070177

and nobody from the staff is considering it. Other users, yes they are considering it.

Before writing that topic, I submitted a ticket and sent 2 emails. No answers.
The only thing that happened is that from today i cannot see anymore (in my account page) even the ticket i submitted (was pending till yesterday). Of course that problem still persists.

Anyway, today i discovered another fact, one of my (cuban) pic was published here few days ago:

http://www.pecand.com/this-is-what-obamas-huge-announcement-on-cuba-really-means/

(sorry i don't want to promote myself in any way, i just want to show what happened)

The first photo in this article was made by me and is currently available from 3 agencies, you can see my name under the pic. I use this name only on Istock.

This pic was sold by Istock or thinkstockphotos, which is the same, and i did not get a cent, a penny, nothing. Zero.

So, what you guys/girls should do if you were me? Assuming that writing to them seems to be a waste of time.

Ok, ok, i know i could change sport, i know i can delete my pictures, i know i suck and i am ugly, but, after all ... is it normal such a behaviour from one of the top agencies?

Is it a kind of decline of the empire or they have always worked like this?

Please share any of your thoughts, they will be well accepted (at least by me).