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Adobe Stock / Account BLOCKED - Fotolia top contributor
« on: October 29, 2016, 12:10 »
Today I strongly feel that Fotolia (Adobe) treats customer/contributors like crap!
I have been a contributor at Fotolia for more than a decade now, but two weeks ago I found my account blocked without any reason.
Right after my notice my account got blocked, and I sent them an email at support[at]fotolia.com, & invoice[at]fotolia.com asking them about the reason for which they blocked my account, but unfortunately I haven't received a single reply. To date no explanation have been given.
I lost faith in their customer service after being ignored, I googled to find a solution over internet, in Microstockgroup I have read lots of similar issues. Adobe representative on Microstockgroup asked people with similar issues to send email to him at mhayward[at]adobe.com, I also sent him an email. Again NO REPLY to my email.
My account is blocked for the past two weeks and I am suffering huge loss in revenues.
I have been a contributor at Fotolia for more than a decade now, but two weeks ago I found my account blocked without any reason.
Right after my notice my account got blocked, and I sent them an email at support[at]fotolia.com, & invoice[at]fotolia.com asking them about the reason for which they blocked my account, but unfortunately I haven't received a single reply. To date no explanation have been given.
I lost faith in their customer service after being ignored, I googled to find a solution over internet, in Microstockgroup I have read lots of similar issues. Adobe representative on Microstockgroup asked people with similar issues to send email to him at mhayward[at]adobe.com, I also sent him an email. Again NO REPLY to my email.
My account is blocked for the past two weeks and I am suffering huge loss in revenues.