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Topics - Delphine

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Adobe Stock / No answer from [email protected]
« on: April 05, 2021, 03:42 »
I found one of my images sold online as a poster (they changed the color and added a text) by a small French company. They have their own website.
I contacted them and they said that they bought the image on Adobe Stock. I have not sold any extended license so they must use a standard license.

I send a ticket to Adobe Conributor support who told me to contact [email protected].
It's been 2 weeks and [email protected] has not answered my mail, I didn't even an automated answer.

Do you have any experience with them?
I would at least want to know how they handle this case. I wrote to them that I expect not only an extended license but also a financial compensation.

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