It sounds to me like the whole program has been disable. I requested my photos be opt out of the PP- EL program and this is what they emailed back:

"The EL Partner Program has been disabled.

Should you have any further questions or require any assistance, please do not hesitate to contact us."

Sorry for the mixup. That must have been unfortunate wording. Not the whole program has been disabled. Only for one contributor.
The program is active and will not be closed.

I think that any agency should:

- Announce when any new " sales strategy"  will be implemented. 
- Get feedback of Contributors. 
- Then, they should provide an option to "opt-in" and "opt-out" for all those "methods". Opt-out by default.

Will be always hard manage it trough email.

Correct. That is how it should have been. And as said before that was a mistake that we can�t undo now and that is bugging me a lot.

About license, one EL4 means a lot of utilization possible. How we , or even DP,  can be sure about their utilization?
In my particular case i got 2 PP sales, 2,64$ each, over same image ( 27/08 and 29/08 ).  Now how much I could win with these two images?

BTW, I got at least 20$~30 trough PP EL's... if some agencies can do it, why DP want sale them with a ridiculous price?

Let's see how things will work in future.

Well, the use if not for the project it has been used for, but in a single use would have required only standard licenses, so i can�t say you have lost any money with this.

In every other use our EL's also provide the sort of royalties you have mentioned. The current case is not about an EL being generally sold for a lower price, but within a special project for a certain use.

Microbius, all i can say is, that it is for a web based service that automates processes and therefore would be a standard license in single use but becomes an extended through the automated process.

Hello everyone,

sorry that i only now come here to give a statement.

Well, there is no way around it � they way this feature has been introduced has been a mistake from our side. There was no communication to the contributors before it went ahead and that is not the kind of transparency and level of communication we want to provide.

We also have to admit to miscommunication inside the company as not everyone was informed this feature would already go live without informing contributors beforehand.

We then wanted to quickly present a �one click solution� with which every contributor could have unsubscribed from this feature by themselves quickly.  As this proved tricky to do quickly and save, we have then decided to do it on demand as soon as a contributor contacts their personal contact person or send an email to [email protected].

The feature is right now limited to one project and one license type. It is limited to a special use of extended license that would not have attracted the partner paying the full extended license as they only need it for a very specific use. It is not offering extended licenses generally to lower prices, but subject to specific use.

I understand, if you do not want to offer your files for this feature and a quick mail to us will unsubscribe you from the feature.

This lack of communication has been a dear lesson to us and we will learn from it and will make sure that this will not happen again. Changes of this magnitude will have to go through all company levels before executed to make sure the information towards our contributors is clear and direct � and most important happens before the launch of any new feature.

I will try to show good presence in this thread from now on and answer any upcoming questions.

Hello everyone!

Yes, we will start footage very soon and are already accepting uploads.

http://depositphotos.com/seller-price.html

Here you�ll see the requirements to upload. And attached you will find the royalties list.

If you have any further questions, you can either aks me here, send me a PM or send an email to [email protected].

We are lookign forward to soon being part of the video business .

Marius

@Baldrick�s Trousers: Why is Moneybookers not available for you? So far we never had anyone who were not able to work with them. You can also send me a private message if you do not wish to discuss this over the forum.

About payoneer - we had been in talks, but it did not work out for particular reasons.

Last week was the great Photoshopworld in Washington D.C.!
(Was anyone of you  there? Maybe I eve met someone from this forum without knowing it )

Ever charming Sales & Marketing Director Elena Flanagan-Eister gave an interview for MacVoices about our company.

Check it out here:

http://blog.depositphotos.com/macvoices-tv-interview-with-depositphotos-at-photoshop-world-dc-2012.html

I�ll address the issue to our programmers and get back to you, once i get an answer.

Hey everyone!

Well, i guess it�s fair to say that we are beaming with pride at the moment. Only a mere 2 1/2 month after we announced reaching the 5 million mark, we have already hit the 6 million mark. Thanks to all you contributors ensuring that Depositphotos really is the fastes growing agency in the market.

http://blog.depositphotos.com/depositphotos-library-hits-6-million-images.html

Fort Lauderdale, Florida, 14 Feb. 2012 � Depositphotos, the fastest-growing stock photo agency in the world, announces the addition of its 6 millionth image. It took the company only 2 months to cross over another milestone.

Having started accepting and selling images for editorial use, Depositphotos has become an alternative microstock agency for photographers working in the field of editorial photography who previously had no possibility to sell their images with Depositphotos. Since its innovation the editorial images as well as demand for them have been steadily growing, so Depositphotos encourages photographers shooting editorial shoots to cooperate.

I have been told, that all wrongly deducted tax up to today has been or will be refunded today.
I know this is a terrible bug and i can understand your anger about it, but please believe me that it is a bug and we are certainly not trying to rip anybody off. The correct sums will be paid out.

About the speed of fixing a bug: Well, if you look for a bug, find it and fix it, it�ll take a very short time. If you don�t find it, it can take longer - you don�t know before how long something like this will take to get fixed. Trust me, we are just as unhappy about the situation as you are.

Yeah, that is a persistent bug, that our programmers are working on tirelessly at the moment - so far no idea what causes it. Hopefully they�ll figure it out quickly. Sorry!

Tyler, don�t you speak French anyway? Or is it just me being ignorant thinking that you should be speaking French since you�re Canadian? 

Microbius, we are not aware of a problem like this. To look into it, we�d need to know your username. If you want, you can send it to me via this forum or - as mentioned before - to [email protected].

Sorry, that I can�t help you in another way..

So, basically you get the better percentages and therefore more money - as it should be, but it�s displayed on the site as a lower rank - is that correct?

If that�s so I haven�t heard of this bug yet and will forward it to the programmers asap. It�s of course not as bad as the other way round , but still needs fixing quickly. Thanks for informing us.