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Messages - passerby

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1
StockXpert.com / Re: StockXpert Refund Error??
« on: May 06, 2009, 00:25 »
Update:

in an email from stockXpert support:
+++message begins+++
For some reason, the original purchase ($9) was never posted. The refund

($6) was only a partial refund of the original purchase.

[remainder snipped]
++++ message ends ++++

I wonder how often this happens - were there no refund, I'd have never known of the missing $9
Interesting
 

2
StockXpert.com / StockXpert Refund Error??
« on: May 05, 2009, 03:21 »
Hi there

I've been hit for -$6 (negative due to refund) for a file that never earned +$6 (photos.com pay-per-download).

Has anyone else had this sort of thing happen?

StockXpert support was very quick in responding, which I appreciated --- but it took 4 emails for them to actually realize there was a problem, and now I am on email hold for a while as they look into it.

Anyone else have this happen?

cheers
t

3
StockXpert.com / Re: Any Photos.com Sales lately?
« on: October 17, 2008, 01:46 »
That proves it was never high priority. I just turned off subs until it going to be fixed.

What happens if we turn off subs and our pictures stay on photos.com?
anyone know how long it will take for them to come down (or if they will)?

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