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Messages - David_Payoneer

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1
Link is broken.

I am sorry I do not seem able to post a link

The url is www[dot]payoneer[dot]com/LocalBankTransfer.aspx

2
Hi,

I know this is an old thread but I wanted to update you guys and let you know that Payoneer's Local Bank Transfer (LBT) Service is now available to over 200 countries worldwide.

To view the list of countries you can visit our site http://www.payoneer.com/localBankTransfer-Avail.aspx.

As always, if you have questions regarding Payoneer and any of our services feel free to ask or contact me via PM.


Thank you so much David!!!


My pleasure, if you have any questions please do not hesitate to contact me.

3
Hi,

I know this is an old thread but I wanted to update you guys and let you know that Payoneer's Local Bank Transfer (LBT) Service is now available to over 200 countries worldwide.

To view the list of countries you can visit our site http://www.payoneer.com/localBankTransfer-Avail.aspx.

As always, if you have questions regarding Payoneer and any of our services feel free to ask or contact me via PM.

4
Does anyone know what the policy is on posting the same pictures on different stockphoto sites?

The pics are mine, but do I get screwed out of ownership by putting them on any one stock photo site?

Thanks

It is my understanding they are not "sold".

You own them and can do what you please.

5
Thanks David :)
Seems that i can't sign up through IS right now... only when it's time to payout. I can sign through Envato... Is there any difference between this two cards? Maybe in fees, benefits...or only in card design?  And one more thing...On US Payment Service corporation list I didn't saw moneybookers...they are crucial for me

Hey,

The difference would be fees that each company dictates (also card design). You can look on both of their sites when you choose Payoneer and see a list of fees.

The list may not have been updated yet but yes you can receive payments from Moneybookers via our US Payment Service.

6
My first post on this forum so hi everyone!  :)
I'm interested in iStockPhoto Payoneer card, and I got one question...Can I use that same card for other freelance jobs? I need universal card to receive payments from various places, moneybookers (Skrill) and  iStock also...is that possible? Thanks and regards!

Hey,

Welcome to the forum it is a great place. The answer to your question is yes, you can order a card from istock and receive payments from other Payoneer patners. Please note that Moneybookers is not a Payoneer parner,  however you can receive payments from them to your Payoneer Card via our US Payment Service.

You can apply for the US Payment Service once your Payoneer card application has been approved.

Please feel free to ask any further questions.

7
DepositPhotos / Re: DP payment methods
« on: May 01, 2012, 05:41 »
David, it would be a boon if you could try to hook up with FineArtAmerica, too.

Thanks, I will pass it on and we will look into it. As I suggested before, as the user you (and your friends) emailing them has tremendous influence and would be extremely helpful in getting them to sign up.



8
DepositPhotos / Re: DP payment methods
« on: May 01, 2012, 05:39 »
David, it would be a boon if you could try to hook up with FineArtAmerica, too.

Thanks.

9
DepositPhotos / Re: DP payment methods
« on: May 01, 2012, 03:22 »
That is a terrible position to be in.  :'(  I had a near similar problem with no banks in South Africa being able to deal with any of these payment methods (only checks). That only changed now a bit more than a year ago.

Do you not perhaps have friends or family in another country who can assist you in getting the money for you?  

Sorry to hear it.  I don't know why I had the idea they had Payoneer.  Maybe it's something they should consider, or better yet the direct transfers.  



Me and a lot of other people have the same problem too. Fotolia has the same Problem. I asked both many times for payoneer, but I guess they are simply too lazy. Especially DP is now big and can start too ignore contributors.


Currently DP is not partnered with Payoneer. It is something I have passed on and we will look into. Allow me to suggest contacting them and requesting they add Payoneer, we have found that user input holds a lot of influence in this situations.

@velocicarp We appreciate your help and patience, this is a process that can take some time. Please know we are continuously working to provide more companies with Payoneer as their payment solution.

If you guys have any further suggestions, or personal contacts at any of these companies for us to speak with please feel free to contact me at davidst@payoneer.com

As always, we are here to help and answer any questions about Payoneer you might have either here or on our official section in this forum (http://www.microstockgroup.com/payoneer).

10
@JFP

There is no additional charge, the issue above is that the user is unhappy with the currency exchange rates provided by MasterCard. We have provided the account holder with specific transaction details including exact conversion rates and all fees applied.

For security reasons I cannot post his private details on a public forum. If you would any transaction explained in detail, feel free to contact customer support, we are more than happy to discuss them with you privately.

11
Hello Everyone,

Thanks for all your great feedback and warm welcome.

If anyone has any questions regarding Payoneer, also be sure to checkout our sub-forum: http://www.microstockgroup.com/payoneer/   and official thread: http://www.microstockgroup.com/payoneer/official-payoneer-support-thread/

12
I love the idea of Payoneer but did not sign up because it is so VAGUE i.e.  "Costs are listed and explained when you sign into My Account."

At the start of the card application there is a full list of pricing and fees that you can view prior to submitting the application. As I mentioned above, there are no hidden fees.

Once again, in regards to conversions Payoneer uses MasterCard's official rates with a conversion charge of up to 3%. We don't list exchange rates on our website because they are not determined by Payoneer, and constantly change throughout the day. They can be estimated by visiting MasterCard's official site https://www.mastercard.com/global/currencyconversion/index.html.

@aeonf

There is no one rate that covers all countries, as rates constantly change. You can view the ATM withdrawal fee on the pricing and fees page via "My Account" at any time.

13
If anything on the fee page is confusing or you have any suggestions that you would like us to consider, please email me at davidst@payoneer.com and I will pass on the suggestions.

14

Hey,

Allow me to reiterate, there are no hidden fees. On the pricing and fee page it is listed during the card application process and afterwards can be viewed anytime by logging into "My Account" and viewing it there.

15
@4FR

I understand what you are saying but as I mentioned you are not referring to a charge by Payoneer but rather the conversion rates used by MasterCard. You would experience the rates with any MasterCard, which is a leading provider of debit/credit cards around the world. 
 
You mentioned VISA if you go to http://corporate.visa.com/pd/consumer_services/consumer_ex_rates.jsp and estimate the rates they use, you will see they are similar to the rates of MasterCard (if not the same).

I do apologize that you are not satisfied and I will pass on your feedback.

16


Please tell that we are getting all this wrong...


Payoneer does not have any hidden fees. Our entire list of pricing and fees is fully explained and available at any time. If you have any specific questions I am happy to answer them.

Let me be clear, you are not being charged 6% for currency conversion. The issue here seems to be with MasterCard's official rates which are used by millions of people in over 210 countries worldwide.

MasterCard's rates are used for all debit/credit MasterCard cards worldwide. When compared to other leading international on-line payment solutions, you will see that these rates are highly competitive and are considered to be among the best rates available on the market.



 


   

17
Hey, a card is inactive it will not work but it does not mean it has been expired. Additionally, it is a prepaid debit card so if there are no funds on the card it will not work either. We do not charge a fee for reactivating the card.

Well obviously a card with no funds on the account is not going to work. Did that even need stating ?

But the fact is that my account was dis-activated / cancelled ( call it what you like - it amounts to the same thing ) despite the card not having expired. The upshot of this was that I could not log into my account.

And whatever you say now, at the time your people wanted $9.99 to get it up and running again. Sadly I no longer have the old emails or else I would forward them to you. Lets assume that things have changed now.

Hey - but I'm not that bothered - I only ever received one payment to the card. I got the thing to use in case there was ever a problem with the account which I normally use.

:)

I mentioned the first part become sometimes people confuse the card with a credit card. Additionally, if you still have your old card you can reactivate the account without paying the charge.

If you would like if you email (at davidst@payoneer.com) or DM me the email address associated with your Payoneer account, I can look into the matter for you to see exactly what was going on.

I look forward to hearing from you.

18
Hello 4FR

I looked into the matter for you:

The transaction was converted using MasterCard's official rates, and a conversion charge no greater than that mentioned above,. A customer support supervisor contacted you with more detailed information regarding the transaction.
 
Additionally, we use MasterCards official rates, which can be estimated at: https://www.mastercard.com/global/currencyconversion/index.html.

I hope this helps resolve the confusion and am happy to help if there are further questions.

19
@4FR - I have not received an email with screen shots, please check the address, my email is davidst@payoneer.com.

Send it 80min ago to davidst@payoneer.com - check your SPAM since I attached screenshots

Else you can find my account by the transaction ID from my screenshot I posted on page2. All transactions in the last few months, especially the ones above $500 have been above 3% currency conversion rate.

Just sent the mail again!

Thanks, got it, the first must have gotten caught up in my spam filter. I added you to my whitelist.

As I mentioned, Payoneer does not charge more than the listed percentage for currency conversion, I am going to check the exact transaction details with our card processor and get back to you.

20
@4FR - I have not received an email with screen shots, please check the address, my email is davidst@payoneer.com.

21
Hi David,
Thanks for being part of this forum and for helping to sort out various issues. I use my Payoneer card mostly for online purchases and it serves me well. The only problem was with my renewal card that was sent to me when my last one was close to expiration. It got lost in the mail and I had to wait for a new one, so I was without a card for a while. I suggest sending cards by registered mail, yes, it costs more, but it is still cheaper than sending it twice. Thanks!

Hey,

I am sorry to hear your card got lost in the local postal system. I will pass on the suggestion for standard mail.

We do provide the option to get the card via DHL, while we do not charge for the service we do require you cover the shipping cost.

Thanks for the feedback.

22
Looking at that last post, you should change it's name to 'Hey-oneer'.  ;D

Hahaha! That's a good one, I will pass on the suggestions    :D

23
Hey,

When I came to want to use it it didn't work even though it had not expired - and you wanted me to pay to get it re-activated. IIRC I ended up receiving boiler-plate (possibly even automated) email responses.


Hey,

I appreciate you engaging via this forum and would consider using the service again. Unfortunately I think that my account no longer exists.

Out of interest - do accounts still get cancelled for lack of activity even whilst the cards are inside of the expiry date ?
[/quote]

Hey,

If a card is inactive it will not work but it does not mean it has been expired. Additionally, it is a prepaid debit card so if there are no funds on the card it will not work either. We do not charge a fee for reactivating the card.

A card being blocked is not related to expiration date, if you are active with your card and the expiration date arrives, you are sent a new card automatically.

As I said before if you want to provide me with the email associated with your Payoneer account I would be more than happy to look into the matter for you.

24
Just to clarify, the 3% is not above any additional fee from MasterCard. It is possible the ATM is charging a high fee or the bank operating the ATM is imposing rates of their own.

As I mentioned above if you can provide me with your Payoneer account email, I would be more than happy to look into the transaction.

25
Newbie Discussion / Re: Hey
« on: April 03, 2012, 04:13 »
@4FR and @JFP

Please email me at davidst@payoneer.com with the email associated with your Payoneer account and I will be happy to look into the transaction for you.

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