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Messages - Orchidpoet

Pages: [1] 2 3 4 5 6 ... 12
1
Pond5 / Re: How has Pond5 been in 2021?
« on: September 05, 2021, 10:28 »
My exclusive account has had very few sales. My non-ex account is not doing well either.

As we know, JJNeff who proposed the exclusive option to P5, is quitting doing video full-time. I feel that the exclusive option is just not a P5 thing.   

2
Alamy.com / Re: Have you received Alamy Payment?
« on: August 26, 2021, 14:14 »
Thanks everyone for your attention and support.

3
Alamy.com / Re: Have you received Alamy Payment?
« on: August 26, 2021, 11:23 »
Another update: The issue has been resolved.

Today I got a piece of important information from Alamy support. That is, Alamy has always been sending the payment to my abandoned email account. In the past, it was never an issue, because this email was also linked to me.

When Alamy sent my August payment, my old email was mysteriously removed from my account. I certainly did not do it. Paypay could not tell me who did it.

After some investigation, Paypal is satisfied that I am the owner of the abandoned email account, and the payment has been issued to me.

So everything is ok now.

Hope this story will somehow be beneficial to others.

4
Alamy.com / Re: Have you received Alamy Payment?
« on: August 25, 2021, 12:16 »
I am thankful that Leaf gives us this forum.

Looks like all mistakes come my way.  :P

5
Alamy.com / Re: Have you received Alamy Payment?
« on: August 25, 2021, 10:50 »
Alamy has no further response today.

It was Alamy which sent the payment to my abandoned email address through Paypal, without authorization and notice to me. How can it blame Paypal for its mistake?

After realizing that it made a mistake, why is it so difficult to correct it? Is it fair to let a contributor wait until the money is returned as unclaimed through Paypal after 30 days?

Sue, after creating an account, I can access the forum. But my message has not been approved so other members cannot see it.

6
Alamy.com / Re: Have you received Alamy Payment?
« on: August 24, 2021, 19:22 »
For real?

I would have appreciated honest communication and prompt action.

By the way, Sue, I did open a forum account to bring this matter to the attention of management. I particularly asked for a contact person.

But my message has been pending for approval since August 20. It does not look like it would get approved.

7
Alamy.com / Re: Have you received Alamy Payment?
« on: August 24, 2021, 11:01 »
Hi James,

I found it unconvincing that Paypal would change my email address on its own.

It was Alamy which sent the payment to this abandoned email, wasn't it true?

The most strange thing is, if my payment email was changed, why didn't Alamy send me an alert?

Please forward my email to Madam Emily Shelley, if you are still looking at this thread.

Is Alamy secure and competent? Is Alamy still a responsibly company?

Here is the email. Thanks.


Attention: Madam Emily Shelley
Managing Director, Alamy

Dear Madam Shelley:

Recently my Alamy payment went missing, although Alamy webpage shows that it was initiated on August 2, 2021.

Since August 12, I have sent many emails to Alamy support to report this issue.

Today, after 13 days, an email from Shannon of Alamy support said the payment was sent to an email address which was abandoned many years ago.

Shannon seems to suggest that Alamy will not pay me until the payment is returned (as unclaimed) by Paypal after 30 days.

First, from who and where did Alamy get the authorization to send my payment to this abandoned email address? Is it fraud or incompetence? Is Alamy secure??

Then, why should I not be paid immediately when it is clearly Alamy's fault?

I ask that you investigate the issue and make immediate payment to me, with a due apology.

It is totally disheartening to be treated so unfairly and irresponsibly after being a contributor for more than 14 years.

Kind regards,

Note: Sorry I had to edit a few times for spelling mistakes as I was upset.

8
Alamy.com / Re: Have you received Alamy Payment?
« on: August 23, 2021, 10:04 »
An update again.

Today Alamy support said that they were still waiting for the finance team to get back to them.

Is it capable of doing the honorable thing?

9
Alamy.com / Re: Have you received Alamy Payment?
« on: August 20, 2021, 08:42 »
Today Alamy support says: "Were just checking with our finance team about this."

I initiated the contact on August 12, it has been 8 days. The support is just checking with its finance team.

This has become a joke.

10
Alamy.com / Re: Have you received Alamy Payment?
« on: August 19, 2021, 12:43 »
Alamy responded today, saying all payments were made yesterday.

But I have not received mine.

For my 16 years with multiple agencies, this is the first time my payment has gone missing.
I received mine! $57.08.

Thanks for the reply. When did you get yours?

I have not heard anything back from Alamy after reporting that the payment was not received.

11
Alamy.com / Re: Have you received Alamy Payment?
« on: August 19, 2021, 11:40 »
Alamy responded today, saying all payments were made yesterday.

But I have not received mine.

For my 16 years with multiple agencies, this is the first time my payment has gone missing.

12
Alamy.com / Re: Have you received Alamy Payment?
« on: August 18, 2021, 16:11 »
It's after 5 pm New York City time. No payment has arrived from Alamy.

Alamy support promised that we would get paid by the 18th. That's today.

Did you get paid?

13
General Stock Discussion / Re: Time For A Veteran To Walk Away
« on: August 17, 2021, 18:10 »
JJneff, sorry it doesn't work out and wish you the best.

Are you still exclusive with P5 with your existing clips?

My exclusive clips rarely sell in P5. Wonder if you had better luck.

14
Alamy.com / Re: Have you received Alamy Payment?
« on: August 13, 2021, 09:47 »
Alamy has replied.

The good news is that the money is not missing. The bad news is that the payment is delayed until the 18th. No reason was given.

15
Alamy.com / Re: Have you received Alamy Payment?
« on: August 12, 2021, 19:24 »
Yes, I sent three emails to Alamy. First two were making inquiries. The last one was to report the fraud.

I am pretty certain it was fraud, because my payment email was removed, and payment method became bank transfer. Alamy has never had my banking info.

Do you know how Alamy would deal with issues like that?


16
Alamy.com / Re: Have you received Alamy Payment?
« on: August 12, 2021, 18:08 »
Wow, there is a fraud!

I managed to find out how to get into the webpage for the method of payment.

It was switched to "bank account transfer". My email address was removed.

What shocks me is that Alamy did not send me an email to tell me about the change.

17
Alamy.com / Re: Have you received Alamy Payment?
« on: August 12, 2021, 17:02 »
It's the end of 9th working day now.

This has never happened to me since I became a contributor more than a dozen years ago. I worry that my account is somehow compromised.

I can not find the page where you can choose your payment method. Does anyone know?

I am using different emails for communication and payment.

18
Alamy.com / Have you received Alamy Payment?
« on: August 12, 2021, 10:13 »
Heads up, watch your payment carefully!!! - Edited to alert other contributors.

Usually I would receive an Alamy payment on or before the 10th of the month. Alamy also says that the payment would take up to 10 days to arrive.

Today is the 12th. I still have not received it.

Has anyone got it?

19
From my own experience, I know FAA is not instant money.

Just looked at my sales in August, all of the sales are from images 8-10 years ago.

I don't participate in FB, Instagram, or Twitter. I don't spam my family and friends with my images. Occasionally I share a link or two, solely because I thought they might be interested in the image.

Very rarely my friends bought my images, maybe 3-4 times in the past 10 years.

Actually I just took a look at my Alamy sales. In terms of money, my August FAA revenue is far more than what I have received from Alamy from January to August.

Just thought these info might be helpful so you can decide if FAA is for you.

20
I doubt if my sales has something to do with the contest. The sales started before I joined the contest.  There were very few votes (1-3 only) for me, lol.

21
Something must have happened this month. I have made quite a bit of sales which probably equals what would I get from Alamy in one entire year.

I had far better days. But these days have not repeated themselves in recent years.

Personally I have always been happy to pay the annual fee and never had a year that I did not make some profits.

22
Alamy.com / Re: Commission lowered to 20%
« on: August 06, 2021, 13:52 »
I just checked. For my great relief, I opted out of all additional revenue options.

Then I saw that my commission model is "Alamy Gold".

What does it mean for now? What will it mean after the change?

24
Sorry, I still cannot upload.

What is my userID?

I have tried my old user ID, and the new "Screen Name" which was given to me by Abobe, and my email address. None of it works.

You will find your user ID by clicking Learn More. There your personal credentials are listed starting with the host URL. The next line down is your unique ID number.

-Mat

Thanks a lot, Mat.

Diego from Adobe support also replied with my ID number.


25
Sorry, I still cannot upload.

What is my userID?

I have tried my old user ID, and the new "Screen Name" which was given to me by Abobe, and my email address. None of it works.

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