Morning
I went to redeem new Photoshop Plan redemption code this morning and got an error message saying redemption code limit exceeded...help desk called me but got disconnected, then texted back and forth and still no solution.
 I had redeemed original code that I was rewarded with from Adobe (Congratulations! Click here to choose and redeem your Creative Cloud app) 2 weeks ago but it did not extend my current subscription which expires Mar 6, 2024, so they cancelled it and reissued a new code which as I said tried this morning. Help support was a bit frustrating and not sure where I stand right now. I provided them with the new redemption code and my name phone number but not entirely sure what they will or can do.

Quote from: Jim Cumming on October 08, 2019, 09:39

Hi
I installed the Creative Cloud Bonus Program on my old iMac last week and just bought a new iMac and trying to install Creative Cloud Bonus Program on the new iMac but after 'Enter your redemption code' it says 'This code already been redeemed'

any ideas would be great
Thanks
Jim

Mat is the ultimate authority but I can say that years ago when I had more than the two allowed computers, running something Adobe, I had to write to support and have them deactivate one computer, before I could change the registration to a different computer. Whatever the limit for CC, I thought it was two systems? You will need to deactivate one before you can activate a new one.

Thanks, I finally figured it out and its running great!
Jim

Awesome thanks very much Mat and Adobe