For some reason, I can't upload to MicroStock Plus. When I upload on the 'Uploader' page the files successfully load in the file uploader, and I get a message that the file has been uploaded. Then the file is no longer in the 'Queued' tab and has a checkmark next to it in the "Finished" tab. However when I go to the 'My Files' page the directory is empty, the file isn't there so I cannot upload it to agencies. I thought maybe it was the processing time, but I waited 12 hours and it still isn't there. I am uploading EPS files. I've also tried uploading via FTP, but also did not work. I also tried uploading a super small 1x1 EPS file and it also did not show up.

Any ideas what I may be doing wrong?