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Messages - alex123rf
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101
« on: November 30, 2011, 20:14 »
Hi Cobalt,
Everything is working AFAIK. I've just conducted some tests, FTP servers are all responding and super fast too.
Do give it another go, let me know if it works. You may also email us if you continue having problems, we'll conduct specific testing on your account.
Alex.
102
« on: November 30, 2011, 04:55 »
HOUSTON, TX, November 30, 2011 - Since its humble beginnings in 2005, 123RF.com has been accepting stock photos from photographers and licensing them to advertising agencies, graphic designers and businesses under a Royalty-Free license. Today, 123RF.com officially announces the launch of its video submission platform. Keeping in line with the growing needs and demands for video and motion graphics in the advertising & media industry, this significant evolution for 123RF.com has resoundingly solidified its position as an established player in the Royalty-Free stock photos and digital media licensing industry. Recent research reports by Nielsen[1] and Gartner[2] shows the increasing prevalence in the use of video and video based advertisements[3] especially in mobile devices is rapidly gaining ground over traditional forms of advertising. Stephanie Sitt, C.E.O. of 123RF Limited believes that the availability of internet bandwidth that enables the streaming of videos is a key driver for the growth in demand for highly creative and yet commercially orientated stock videos. Were very excited to be able to develop the platform to open yet another income channel for videographers, agencies and other producers of stock videos. We certainly have the platform, the eyeballs and the right audience from the right industry - all thats left is the right content to meet that demand. Our traffic and internet reach according to Alexa, Compete and QuantCast has increased more than fifteen fold over the past 2 years, making 123RF.com the fastest growing Royalty-Free stock agency. enthused Sitt. Sitt goes on to add, Our IT team have put together a reliable and fast video submission platform that ensures a stable upload, quick file-encoding and comes complete with a user-friendly interface for keywording and release attachment. To submit videos to 123RF.com, just create a Contributor account, and follow the instructions to start uploading. We have approximately 30,000 videos in our databases right now but would really welcome more to ensure that our clients will be spoilt for choice during the launch day, scheduled for January 2012. More information on uploading procedures, commissions, legal documents and end user license agreements can be found on submit.123rf.com/footage. Email [email protected] for details and inquiries on video submission. [1] January 2011: Online Video Usage Up 45% ( http://blog.nielsen.com/nielsenwire/online_mobile/january-2011-online-video-usage-up-45/ ) [2] Gartner Says Worldwide Mobile Advertising Revenue Forecast to Reach $3.3 Billion in 2011 ( http://www.gartner.com/it/page.jsp?id=1726614 ) [3] Online Video Ad Spending Annual Growth Peaks In 2012 ( http://www.reelseo.com/online-video-ad-spending/ ) About 123RF.com Since 2005, 123RF.com is a royalty-free stock photo library that offers a variety of inexpensive, impressive and practical high quality stock photos, catering to clients who have a constant need of fresh images. 123RF.com hosts over 11.3 million stock photos while 20,000 images are added to the website on a daily basis. 123RF.com also gives photographers, designers and illustrators the opportunity to promote their photography and illustrations to a worldwide audience. 123RF.com operates 24-hours a day, from Mondays to Fridays. For further details, please visit www.123rf.com.
103
« on: November 29, 2011, 20:31 »
Hi all, As much as I like to say that there are universal links to which I can send a DMCA complaint to there's none. Normally the people in our team would be looking for things like: 1. Terms of Use (can sometimes find emails to [email protected] here) 2. Privacy Policy 3. About Us 4. Contact Us 5. Abuse (we like this best!) 6. Complaints 7. Help Then look through the pages for an email address or a phone number that we can call to state our case. In the case of emails or a web form, we have a standard DMCA letter stating : 1. who we are, 2. who are we representing 3. what are we complaining about, 4. evidence that we are the copyright holder or representing the copyright holder 5. the link to the offending material/page. For phone calls, we try to get in touch with the owner of the page and explain: 1. RF doesn't mean it's free 2. Having a watermark doesn't mean that you can use it for free 3. Editorial usage doesn't mean fair use The offenders are usually ignorant of the fact of what can be done and what can't. Most of the time we hear "Other sites are doing this too..." well, how do you persuade someone who doesn't want to buy to buy? And the image can easily be substituted with another one from Google search. So as you can see, there's no step by step sure fire tried and true way of doing this. thank you very much. Alex.
104
« on: November 29, 2011, 02:27 »
Will consider  Alex.
105
« on: November 21, 2011, 20:49 »
Hi all,
We do and we have. We have sent DMCAs to each of the site hosting companies, but the problem here is that they are using some syndication software that propagates, copies, retranslate the same article with the same image across many different blogs.
To give you some sense of what we're trying our best to do when you complain that XYZ site is stealing an image containing 123RF's logo:
1. we have to fire up the domain search tools,
2. scour the actual site to find out the owner's email or contact address (most of them it's in some language we are not familiar with),
3. ALMOST all the time they've registered for some private domain protection agency,
4. we try our best to discover who's behind it using IPs and cross referencing with our own databases.
Conclusion: Well, more often than not they're NOT contactable, we try to DMCA their host instead.
If the owner can be contacted, and is contactable, ... we get our AMs to contact the owner and convince them to license the image ( = more sales for you ! ) but this occurrence is rare : 1 in every 10 cases you report to us. And with that, most of our emails or calls go unanswered.
The communication and investigation process takes time but we ARE actively doing it. The same people who are on the operations team that handles your emails are the ones who are tasked to take try to them down. As the contributor base grows, we also have a huge deluge of email to answer, we hope that you will be more generous with the time and understanding that you can afford us.
For the record -- THIS IS NOT AN EASY 1 EMAIL TEMPLATE BLAST AWAY task. It takes HOURS to investigate a single case. Most agencies I perceive, would also appreciate it if the copyright owners (you) would also take the time to DMCA these offenders.
Thank you for understanding, Eric shall reply to your email soon.
Alex
106
« on: November 17, 2011, 01:00 »
Hi All,
1. I find it alarming that emails that are sent to us were not addressed at all. Can you please forward me your email so that I can look into it?
2. We do not track views, we also not not have a RPI metric as well. Just number of downloads and image ID sort order and previously faved images. What else can we do to make your experience better?
Alex.
107
« on: November 08, 2011, 00:50 »
We're upgrading the infrastructure, bigger and better folks. So, do be patient!
This should take about 24 hours (or less) if the IT Gods are generous with the smooth migration blessings.
Thanks all,
Alex.
108
« on: November 03, 2011, 20:02 »
Hi All,
Sorry for the silence, been trying to track down what's happening. Basically the story is this:
1. We have upgraded our storage to accommodate even more uploads
2. As part of that upgrade, we need to move your files from the old one to the new one.
3. Moving takes a long time.
4. We are moving files alphabet by alphabet to ensure that there's no universal downtime for the entire site.
5. Some of you may be affected whilst the large majority will not be.
6. Do be patient, your files are pretty large and will take a bit of time to finalize.
Thank you very much for your understanding. It's not a bug/error/problem, it's a planned maintenance.
We're moving things as fast as possible.
Alex.
110
« on: October 12, 2011, 20:47 »
Hi Everyone,
Just to clarify:
1. Captcha doesn't affect sales. Our system detects if you're a contributor (with an active portfolio) then it will ask for captcha.
2. We are working on a new display for your convenience that will not load the servers as much, and you can be assured that no captcha PITA will be experienced after that. Do give us about a month to launch this new feature.
3. October sales has always been strong at 123RF. There are no indications that there is any deviation to the sales trend. We have not tinkered with the search algorithms and anything that will affect your search rankings. Please make full use of all the tools to ensure good exposure of your images.
4. I have not yet received ANY emails from any 3rd party providers of stock submission and analysis tools. If you are in touch with these folks, please ask them to write in: alex[at]123rf.com.
Thank you very much, I hope this helps!
Alex.
111
« on: October 04, 2011, 05:49 »
Try emailing [email protected]. She's in charge of payment? Alex.
112
« on: October 04, 2011, 05:48 »
Hrm.. that's funny, it should only ask for the captcha ONCE.
And that's only AFTER it detects you've logged in correctly, and that you're a contributor.
Can someone verify this? Kindly logout and then log in again...?
Much thanks,
Alex.
113
« on: October 03, 2011, 22:34 »
Hi All, We've adjusted things so that you need only have to input the captcha once... at login. This should ease the pain a lot...  Hope that helps some! Alex.
114
« on: October 03, 2011, 20:27 »
Hi there everyone, @Slovenian : Sorry - It's not that we're becoming big and wish to pull off stunts. We are aware how annoying this can be especially for those who check their earnings every hour or so, we are web users too and I cringe whenever I'm made to type in codes to prove I'm human. I empathize with you - The fault is NOT yours. The parties at fault are the ones parsing the server in an automated manner. We are going to develop an API for the 3rd party apps to alleviate this problem and shift the CPU load over to a dedicated server so that it doesn't impact the entire sites performance. We do not wish to encounter any downtimes or database timeouts due to earnings retrievals. There is no deadline yet for this, so do bear with us. For those developers wishing access to the API, kindly write in to me at [email protected], we'll figure something out that works for everyone concerned. Thank you for your kind understanding. Alex.
115
« on: October 02, 2011, 22:45 »
Hi Everyone,
Thank you for you frank opinions. I know it's a bother but we had to look at the overall picture. There has been a lot of activity being done by 3rd party apps who retrieve these earnings and most of the time they do this simultaneously. This severely compromises our CPU time and leads to crashes and severe time outs.
Long story short: When the system crashes, you don't get sales.
To solve this problem, the captcha would still be there, however, we would be inviting providers of these software to talk to us and we will work out some ways to ensure that they can retrieve these statistics in a more CPU friendly manner perhaps through an API call.
Thank you very much for your kind understanding.
Alex.
116
« on: September 29, 2011, 04:59 »
@xalanx - we've compressed the tables a bit. Hope it's to your liking. @kjorgen : you need to write into [email protected] with more details namely your 123RF userID and approximate dates. If you know the exact file, even better, we can query our team with that level of information. Thank you. Alex
117
« on: September 28, 2011, 05:09 »
Here's a tip: have your used your faved allocation? http://www.123rf.com/myfavimages.phpHow this works is that it'll float your top 5% good images right up to the top of the search results. Will work well for everyone! When you get seen, you'll sell more Alex.
118
« on: September 28, 2011, 04:25 »
Hi Everyone,
Thank you for your suggestions, do keep em coming, we will take all of these requests under advisement and will work on them when we have more time as we are prioritizing revenue growth at the moment and in the midst of trying to add a new component to the site. We will be in touch very soon with regards to that.
Once again, thank you.
Alex.
119
« on: September 27, 2011, 20:30 »
Thank you for your suggestion.
Can I ask what do you exactly mean by "more community oriented"? Are there any specific features that we should be working on?
Thank you.
Alex.
120
« on: September 23, 2011, 03:41 »
Hello!
If you are submitting the same image to all other micro sites including 123RF.com, your images will find its way onto inmagine.com via the valueimages line.
however, if you have something UNIQUE to offer and if you're submitting to Alamy only (premium RF prices, not micro) you may submit to Inmagine's IRIS. We do not want a clash of the same image appearing on inmagine but 2 different prices. I'm sure you understand that customers do not like to be deceived.
Thank you very much.
Alex.
121
« on: September 08, 2011, 20:10 »
Yeah, they've removed it all right...
Below is my reply from Google.
Hello Alex,
Thanks for reaching out to us.
We have received your DMCA complaint. Upon recent review of the blog(s)
mentioned in your complaint, it appears that the post(s) in question no
longer exist(s). If this matter is still a concern, please reply to this
email with detailed information to enable us to locate the allegedly
infringing content.
- Hide quoted text -
Regards,
The Google Team
122
« on: September 06, 2011, 20:49 »
We've sent a C&D as well as persuaded the blog owner to try get a licensed version of the image but have received no replies.
I have since wrote a "Report alleged copyright infringement: Blogger" to Google's services. Expecting an automated reply soon.
We'll keep you posted of any developments.
Alex.
123
« on: August 31, 2011, 20:59 »
Hi Lagereek,
Kindly email me. I'll look into it personally.
alex(at)123rf.com
Apologies for the frustration.
Alex.
124
« on: August 25, 2011, 20:03 »
Similar rejections have been there for ages. I reckon it could be a stray misclick by a reviewer. It's used mostly to reject images that have been mistakenly reuploaded by the contributor. Send us your UID and we'll look into it, our email : [email protected]. Thank you. Alex.
125
« on: August 11, 2011, 20:41 »
Hello Everyone,
We're having a sale on the Image Enlargement Service orders on 123RF for the rest of the month of August 2011. This is done and packaged as our 10 millionth image mark. All newsletter recipients, facebook fans and twitter followers shall receive repeated notifications about the sale.
Throughout this period you will still receive:
20 creds for each 100 MB TIFF enlargement order
40 creds for each 200 MB TIFF enlargement order
60 creds for each 300 MB TIFF enlargement order
There's no change in commission structure to all contributors.
If the response to the sale is good, we might put this as a permanent mark down on enlargement costs.
Thank you everyone.
Alex
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