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« on: October 08, 2006, 16:04 »
Ok , the thing is i bought Canon 350D this summer and i had a "little" accident with salt water on the beach.The camera was a week old. I sent it to Canon service next day , they have open it 12 days after they receive it , ( i was told that sometimes things could be saved from salt water corrosion if they were cleaned fast but ......
They contacted me 12 days after and they told me that electronic is dead , that i need to change it completely and gave me the price of about 260 $ and i will have my camera few days after , i said OK.
Days were passing so i called them , they told me thet now the price for repairing my camera is about 450 $ and that ill have my camera for 3 weeks and said that i don't call them again that they will contact me , OK I told them ill go for that.
Than a month passed so I contacted them again. Than they told me that my camera burned new electronic and now they want 625$ for repairing my 350D. OK i went for that again but i think i made a mistake.
They told me that after the camera is repaired they gave no warranty if something fails again , so apparently the can give me my camera and it fails next day and i payed almost 2 cameras in few month and i have nothing ?
Its almost 3 months now since they received my camera , no calls , again nothing .
What would you do in my place? I'm thinking of quiting the neverending process ading a difference from 625 $ they want for repairing my camera and buying new 400D , at least i will have a warranty , and try to sell my broken 350D for parts , or maybe I could try to take my Camera to some other service outside my country cause that one is only one here.
Is this Canon support usual or is it just here ?
Thanks