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Messages - MatHayward
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1076
« on: March 29, 2018, 09:53 »
Hi All, Adobe Stock is hosting a workshop just before NAB in Las Vegas. It's coming up quick but there are a few spots left so if you are interested, please let me know asap. We've got some great models and a phenomenal location. Transportation from the Convention Center, food and beverages are provided. This workshop is geared towards photographers wanting to learn more about flipping the switch to create sellable stock video. We'll be shooting in the field on Friday and learning Post Processing, indexing and more in the classroom on Saturday. More information can be found here: https://nab18.mapyourshow.com/7_0/sessions/session-details.cfm?scheduleid=388I hope to see you there! Mat Hayward email: [email protected]
1077
« on: March 29, 2018, 09:46 »
Is there a way to conveniently set new thumbnails for footage files on the Abobe contributor site?
Not yet. This is one of the most requested features and I've communicated it to the development team loud and clear. Hopefully it will happen but I don't know when that would be. Thanks for the suggestion, Mat
1078
« on: March 23, 2018, 13:23 »
Ok, I checked searching for a few my images in AS and found them. I'm still baffled by the fact that in the contributor panel I find them under Uploaded Files / Rejected, but the images are actually on sale.
Thank you for your support!
This issue has never been reported to me in the past. Would you please send me a screenshot of your rejected files page that shows an image as rejected though it is actually online? My email is [email protected]Thanks, Mat
1079
« on: March 22, 2018, 14:57 »
Hi Matt, I didn't notice this is option until I read this thread about a week ago.
(I've not been so much following microstock in the last years). Now I found and followed instructions and had the accounts synced (I already had an Adobe account as LR&PS user). All my 612 images on Fotolia went to rejected bin instantly (no time for human review), either for 'technical issues' (e.g. File ID: 59960808) or for 'file could not be accepted' (e.g. File ID: 60793638) or even 'SIMILAR IMAGE(S) ALREADY SUBMITTED' (e.g. File ID: 50543551).
Why this happened?
Thank you in advance!
The reviews are done manually by humans. I checked your uploads and see that it was fast but not automatic. Looks like you submitted just over an hour after you uploaded and they were reviewed about 3 hours after you submitted.
-Mat
Hi Mat, thank you for your reply. It still sounds odd to me that out of 612 photos accepted on Fotolia, not a single one was accepted on Adobe Stock. I still think I made some mistake in the procedure. I can not even find the way to contact support, or a forum on the website!
Are you submitting the same content separately to Adobe Stock and Fotolia? If so, that's a problem. Fotolia and Adobe Stock are one and the same. Any content that is approved via Fotolia is automatically online at Adobe Stock and vice versa. If you are submitting separately to two different accounts, that is essentially spam as you are sending the same files to both sites twice. Please contact me directly if this is the case so we can get it sorted out.
Email: [email protected]
-Mat
Thank you again Mat,
no, this is not the case. What happened is that I synced the AS and FT accounts only at the beginning of the month. (I had never uploaded anything on AS). All the images I had on FL were immediately rejected on AS.
Roberto
There is no separation between the two sites. If it was approved at Fotolia then it is automatically online at Adobe Stock. If you tried submitting the same images again in Adobe Stock they would be rejected because you have already submitted the files. -Mat
1080
« on: March 22, 2018, 12:38 »
That should be helpful. What I would really like to see at Adobe is some decent stats. For instance - sales per time period - how many sales per month for how much. How many times did a particular image sell.
Yes! I would like to see this as well. I've communicated this with the development team and I hope this will happen in the not-too-distant-future. Thanks for the feedback, Mat
1081
« on: March 22, 2018, 12:19 »
Hi everyone,
Indexing at Adobe Stock just got easier! I'm happy to report that the development team has enabled a new feature allowing you to hover over the preview thumbnail to automatically view the full image. This should help streamline the indexing process for you.
We listened to you that it was too difficult to see all the details in the thumbnail to determine which releases and/or keywords are necessary. The new feature to display the full image when you hover over it addresses this.
As always, please keep the feature requests coming as we are listening and working hard to make the Adobe Stock Contributor Portal the best in the industry.
-Mat Hayward
1082
« on: March 22, 2018, 09:03 »
Hi Matt, I didn't notice this is option until I read this thread about a week ago.
(I've not been so much following microstock in the last years). Now I found and followed instructions and had the accounts synced (I already had an Adobe account as LR&PS user). All my 612 images on Fotolia went to rejected bin instantly (no time for human review), either for 'technical issues' (e.g. File ID: 59960808) or for 'file could not be accepted' (e.g. File ID: 60793638) or even 'SIMILAR IMAGE(S) ALREADY SUBMITTED' (e.g. File ID: 50543551).
Why this happened?
Thank you in advance!
The reviews are done manually by humans. I checked your uploads and see that it was fast but not automatic. Looks like you submitted just over an hour after you uploaded and they were reviewed about 3 hours after you submitted.
-Mat
Hi Mat, thank you for your reply. It still sounds odd to me that out of 612 photos accepted on Fotolia, not a single one was accepted on Adobe Stock. I still think I made some mistake in the procedure. I can not even find the way to contact support, or a forum on the website!
Are you submitting the same content separately to Adobe Stock and Fotolia? If so, that's a problem. Fotolia and Adobe Stock are one and the same. Any content that is approved via Fotolia is automatically online at Adobe Stock and vice versa. If you are submitting separately to two different accounts, that is essentially spam as you are sending the same files to both sites twice. Please contact me directly if this is the case so we can get it sorted out. Email: [email protected]-Mat
1083
« on: March 22, 2018, 09:00 »
Reached Emerald status a few weeks ago and wondering whether I should increases prices from the basic 1 credit to 2 credits. I'm undecided - on the one hand I'd like to try for higher income, but on the other hand I don't want to destroy sales.
Do any other Emeralds have experience they'd like to share?
In my personal account I max out my prices. You may see a decline in credits based sales but the cut would need to be 50% or greater for the change not to be in your favor. It's important to note that the price can only be increased on files that have been selling in the past 6 months. Any "unsold" files remain at the minimum so that will increase their chance of sales. If you want to max out your prices, shoot me an email and I'll take care of it for you. [email protected] Congratulations on reaching the milestone! -Mat
1084
« on: March 20, 2018, 12:21 »
Hi All,
The sales that are currently labeled "Subscription X" in Fotolia and "Extended" in Adobe Stock are from Enterprise sales. Enterprise deals have custom plans and you receive 33% of the purchase price. The sale information on your account page will be changed to Custom in the near future.
Thank you,
Mat Hayward
1085
« on: March 16, 2018, 08:55 »
FYI, you will get a quicker response submitting a ticket via Adobe Stock. I take care of these requests but they land on my desk faster when submitted through Adobe Stock.
-Mat
1086
« on: March 15, 2018, 18:11 »
Hi Mat, when forolia started with adobe stock we were told we had to scinc the first time we logged in... I was never given the option. Just a question, can we now scinc even if its not the first time? If not may be its something to think about as I'm sure I can't be the only one avoiding using the adobe stock upload in case my images don't appear on ft as well.🙂
No, not if you logged into Adobe Stock. If you didn't sync to Fotolia when you first created your Adobe Stock account then what happened is the system created a new phantom Fotolia account so your uploads will be available at Fotolia in addition to Adobe Stock. This is different from any existing Fotolia account you already had. If you have a separate Fotolia account it is extremely important you only upload to one or the other. Do not submit the same content to Fotolia and Adobe Stock separately. -Mat
1087
« on: March 15, 2018, 18:09 »
Hi Matt, I didn't notice this is option until I read this thread about a week ago.
(I've not been so much following microstock in the last years). Now I found and followed instructions and had the accounts synced (I already had an Adobe account as LR&PS user). All my 612 images on Fotolia went to rejected bin instantly (no time for human review), either for 'technical issues' (e.g. File ID: 59960808) or for 'file could not be accepted' (e.g. File ID: 60793638) or even 'SIMILAR IMAGE(S) ALREADY SUBMITTED' (e.g. File ID: 50543551).
Why this happened?
Thank you in advance!
The reviews are done manually by humans. I checked your uploads and see that it was fast but not automatic. Looks like you submitted just over an hour after you uploaded and they were reviewed about 3 hours after you submitted. -Mat
1088
« on: March 12, 2018, 11:10 »
Can you add exclusive images on Adobe?
No, there is not an exclusivity program at Adobe Stock at this time. -Mat
1089
« on: March 11, 2018, 15:59 »
[OFF TOPIC]
-I've just got an extended license sale of a file where the EL price is set to 100 credits. According to my ranking I should get 37% yet i've only got 16.5 credits. How is that possible?
Shoot me an email with your account info and I'll take a look. Extended licenses are 79.99 at Adobe Stock and the commission is 33% fyi. -Mat
1090
« on: March 09, 2018, 18:03 »
Thanks so much for this great feedback everyone! I truly appreciate it.
-Mat
1091
« on: March 07, 2018, 18:45 »
I'm very curious to learn where the group is in the sync process. As always, your feedback is greatly appreciated.
For those that didn't know it was an option, you can sync your Fotolia account with the Adobe Stock Contributor Portal via contributor.stock.adobe.com
-Mat
1092
« on: February 21, 2018, 15:13 »
Is there anyway to see on the Sales page if the sale occurred on Adobe Stock or Fotolia? I've tried to find detail on both sites and can't seem to find that information.
No, the location where the sale originated is not differentiated. Commissions for sales that happened in Adobe Stock are immediately added to your Fotolia account and commissions for sales that happened in Fotolia are immediately added to your balance in the Adobe Stock Contributor Portal. -Mat
1093
« on: February 21, 2018, 09:23 »
Hi guys!
Maybe I missed it, but is there any kind of option to change thumbnail image on my accepted videos?
Not at this time. -Mat
1094
« on: February 20, 2018, 10:33 »
Thanks for the numbers @beboy, that's helpful. Adobe Stock does not sell .svg files. Those will remain only visible at Fotolia.
Kind regards,
Mat
1095
« on: February 19, 2018, 12:53 »
Hello guys!
Recently I noticed thata very large number of files are missing from my AdobeStock portfolio contributor page https://stock.adobe.com/fr/contributor/3500/beboy showing only 4,401 while I have 12,988 at https://fr.fotolia.com/p/3500
Are they selecting only the best from your portfolio? anyone facing the same issue?
and most importantly what happened to the great support service at Fotolia.com?
Will you email me a few image numbers of files that you do see in your Fotolia portfolio but not your Adobe Stock portfolio? My email address is [email protected]. thanks, Mat
1096
« on: February 14, 2018, 12:13 »
I know that I am off topic, but as this thread is active I will ask here.
When I have 1 image accepted I receive 1 email.
When I have 100 images acceptes I receive 100 emails!! (and it becomes kind of spam)
Why Adobe does not regroup all the acceptance notification mails in one (or daily) as all other sites do?
(Or is it a way to look "different" :p )
This has been discussed. I can't say if or when it will be changed but I can say that I'm in your corner on this one and will continue to push for it. -Mat
1097
« on: February 12, 2018, 17:11 »
Mat was so busy being awesome for us, his shooting was sadly limited.
Haha, he did use my least favourite word 'awesome' rather a lot. But then hit a matchwinner with 'conversating'! I've never heard that one before.
Nevertheless, they were really interesting videos: educational and inspiring so thanks for your efforts.
Thanks for the awesome feedback  -Mat
1098
« on: February 12, 2018, 17:10 »
while you are reading and answering questions, is there any way to get useful statistics on sales - like how many sales for how much in a given month on Adobe - or else a way to open up access to the Fotolia interface for all? I am pleased to report I have enough sales that I really don't want to have to add them up by hand (of course that is anything more than 1 sale for me).
I'm in San Francisco this week meeting with engineers from all around the world to discuss Contributor Portal features and contributor requests. Stats are at the top of the list and I hope to have an update for you in the not-too-distant-future. -Mat
1099
« on: February 12, 2018, 17:08 »
Yes...while we're on the topic, I find the keyword ordering a time consuming extra step. I use Lightroom which orders keywords alphabetically. After upload, I must manually change keyword order. It would benefit everyone if keywords were all weighted equally, then as downloads occur based on certain keywords, the website would create it's own keyword weighting over time...not only easier for contributors, but actually better because weighting would be based on real data, not just the contributors guesses.
I agree, it's a bummer keywords are alphabetized in Lightroom. I've asked about this and I don't anticipate it changing in the future. In my personal workflow, I do my RAW conversions in LR then finish everything in PS. I use Bridge to add my keywords where the order is not changed. -Mat
1100
« on: February 09, 2018, 18:02 »
@mat - Not sure if Adobe is trying to do this with ai rather than manually for the foreseeable future, but I would +1 the custom thumbnail suggestion as well.
Yep, that's a big request and it has been noted. Thanks again, Mat
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