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Messages - MatHayward

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176
Mat, what if I use AI to transform my original image?

Will it be considered as AI or original image?

I'm assuming you mean this in the context of uploading to Adobe Stock? If you are using any generative AI software during any part of the creation of your asset, you must comply with all generative AI submissions. As noted above in this thread, while Firefly is in beta, you cannot use the content generated for commercial use, which includes stock uploads.

As a reminder, the generative AI submission guidelines can be found here: https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

Thanks,

Mat Hayward

177
Adobe Firefly, I did not understand anything. Will I be able to create images in Adobe Firefly in the future and then sell on Adobe?

During the Firefly beta, any Firefly-generated assets cannot be used for commercial purposes.  We will share details about the use of Firefly-generated assets once Firefly is officially released.  Adobe Stock today accepts AI generated works that otherwise meet Adobe Stocks requirements.

Thanks for the question,

Mat Hayward

178
Hi Everyone,
 
This morning Pacific Daylight Time, we emailed our contributors the following message.
 
We wanted you to be the first to know that today Adobe introduced Adobe Firefly, a new family of creative generative AI models. Fireflys initial focus on images and test effects is now available in beta at firefly.adobe.com. The first model of Firefly is trained on Adobe Stock images, openly licensed content, and public domain content, where copyright has expired and is designed to generate images safe for commercial use. During the beta phase, the Firefly-generated assets cannot be used for commercial purposes.
 
We are investing in generative AI to help creators transform the way they imagine and explore possibilities. We are committed to developing generative AI responsibly, with creators at the center. Through efforts like the Content Authenticity Initiative, were standing up for accountability, responsibility, and transparency in generative AI. We are developing a compensation model for Stock contributors, and we will share the details of this model when Firefly exits beta.
 
You can read more about our announcement here: https://blog.adobe.com/en/publish/2023/03/21/bringing-gen-ai-to-creative-cloud-adobe-firefly
 
Please see our FAQ for more information about the beta release of Firefly here: https://helpx.adobe.com/stock/contributor/help/firefly-faq-for-adobe-stock-contributors.html
 
Learn more about the Content Authenticity Initiative here: https://contentauthenticity.org/         
 
Please let me know if you have any questions,

Mat Hayward

179
Adobe Stock / Re: Refunded sale?
« on: March 10, 2023, 11:15 »
Same thing happened to me today, it was video. Custom "sale", earning blank.

Can Mat explain it?

We have identified the issue and are currently in the process of addressing it.

Thank you,

Mat Hayward

180
A quick note to confirm the last few questions...

Due to the current conversion to USD, a withdrawal is temporarily not possible.
As of Friday, March 3, the payout will be possible again.

Future payouts will be processed in US Dollars.

Thank you,

Mat Hayward

181
The last two days I have sales on Adobe Stock but the THUMB-NAILS and earnings of the photos are not showing up on the earning page.  I got an e-mail today telling me I had sales but NO thumbails with the earning.  Anyone else having this problem?  Thanks

You are likely experiencing a browser issue, Oscar. Try clearing your browser cache or use a different browser entirely.

The other possibility is that you inadvertently created an alternate account and are signed into that one instead.

-Mat Hayward

182
As long as the subscription you are redeeming for is the exact same as your current plan, the expiration date should extend out an additional year if redeemed now.

And mine did - thank you Adobe - but it took a little while after I redeemed the code for the expiration date to change from 2023 to 2024. I logged out and in again, refreshed the page - but I don't think it was anything I did, just needed a little more patience :)

I think that is a normal experience. Thanks for sharing Jo Ann. After redeeming, give it around 5 minutes or so before you can expect to see the expiration date for your subscription to update.

-Mat

183
Adobe Stock / Re: Review time
« on: February 21, 2023, 14:03 »
The current wait time for reviews is around 7-9 days on average. This varies based on the number of assets in the queue.

Thank you for your patience,

Mat Hayward

184
When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.

Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock!

Without you, there is no us.

-Mat Hayward

If I redeem now it will just get tacked on to the current subscription from last year? Or do I need to wait until next December/January to redeem?

Thanks again Mat and Adobe.

As long as the subscription you are redeeming for is the exact same as your current plan, the expiration date should extend out an additional year if redeemed now.

-Mat

185
When is the Blue Bar appearing? I need to redeem the code to continue to use my Adobe Illustrator which has just expired today.

Take a look at the Adobe Stock Contributor portal now. If you qualified for the bonus code, you should now see the blue redemption bar. Congratulations to everyone who qualified and THANK YOU for being such an important part of Adobe Stock!

Without you, there is no us.

-Mat Hayward

186
MatHayward, on how many computers can I install Adobe Premiere?
And where can I find a new code, at what address?

As far as I understand, you can have it installed on as many computers as you want. You can have it active on two computers simultaneously. I recommend you double check at adobe.com to make sure.

Thanks,

Mat Hayward

187
Does anyone received complimentary code yet? My photography plan has expired today and wondering what to do.

The bonus codes have not been distributed yet.

-Mat Hayward

188
I already pay for an all apps subscription. Can I use the single app bonus to get a discount?

No, the single app code will not offset any expense for an alternate plan.

-Mat Hayward

189
Matt said 250-5999 downloads for 2022 and 20 accepted asset uploads qualify for minimum Bonus.

My Adobe stats seems to show 378 downloads for 2022, and 25 accepted uploads, which sounds as if I might qualify.  How does one find out if they actually DO qualify for the Bonus Program? And if so, what's the process?  I see no Blue Banner on my Contributor Account portal page, so does that mean I somehow did not qualify?

I've searched everywhere on all my Creative Account pages and Contributor Account pages and can't find any reference. Also, love how the "Help from a real person" link launches a virtual assistant that seems to know nothing about the Bonus Program. Interesting.

The support link you described sounds like it was at Adobe.com. Adobe Stock contributors have a dedicated team specifically here for you. The best way to reach us is via the contact us link at the bottom of the contributor portal.

Based on the numbers you shared, it sounds like you have qualified. To be clear, the codes have not yet been applied to the portal. Nobody sees the blue banner yet. When it goes live, I will post here immediately, though I suspect someone will beat me to it. Stay patient.

-Mat Hayward

190
Adobe Stock / Re: 1099 Form
« on: February 07, 2023, 14:17 »
Yes, thanks so much for your patience everyone. As it has already been pointed out above, you can download 1099 forms for Adobe Stock, 2022 earnings here: https://236230.invoiceinfo.com/get1099.html

If you have any questions or concerns about the 1099, please contact the tax team directly via [email protected]

Thank you,

Mat Hayward

191
Hello,

As far as I know there is no way to see the number of downloads for photos and videos separately in "My Statistics"? Correct me if I'm wrong, please.

Thanks.

Hi @KoKi,

I'm sorry but you are not wrong. You are not able to filter out sales statistics by asset type.

-Mat Hayward

192
I lost the 2021 code, used the 2022 code before it disappeared, now I'll just activate and I'm good until 2025.



Thanks for the news Mat, and thanks Adobe.

I wish I could take credit, but I'm just the messenger here. Our full team at Adobe Stock is genuinely grateful for the incredible contributors around the world. The level of creativity and determination you demonstrate each year is nothing short of awe-inspiring. You are all top-of-mind for all of us with every decision made, and we look forward to continuing to grow together!

Stay creative!

Mat Hayward

193
Adobe Stock / Re: 1099 Form
« on: February 03, 2023, 13:37 »
The download option is not active for 2022 1099 forms yet. This is an active work in progress and I will be sure to let you know once I hear the word "go".

Thanks,

Mat Hayward

194
Mat, a question.
My paid subscription has now started, Adobe has debited the first monthly payment for February.
Do I need to cancel the subscription or is it enough to just enter the new code?

Thank you

If the code you redeem is for the exact same plan, then your payments should be paused while the code is active. I recommend you visit adobe.com and contact Adobe customer service directly for additional confirmation once you have received and redeem your code.

thanks,

Mat

197
Hi Everyone,

I have news that many of you have been waiting for. The 2022 bonus program for Adobe Stock contributors has been confirmed! 

You can review the details in our Royalty Details page: https://helpx.adobe.com/stock/contributor/help/royalty-details.html

The criteria to qualify is a bit different this year so please read carefully.

If you had between 250-5,999 downloads during the calendar year, you qualified to receive a complimentary code for one-year plan from these options: Creative Cloud Photography (20GB), Illustrator, InDesign, Premiere Pro, or After Effects.

If you had 6,000 or more downloads in 2022, you qualified to receive a complimentary code for an Adobe Creative Cloud All Apps one year plan.

Only contributors active in 2022 are eligible for the bonus. To be considered active, you must have uploaded and had approved a minimum of 20 new assets in the calendar year, 2022.

Please note that video downloads are equal to 3 downloads in consideration of the bonus program qualification.

I will share an update on when you can expect to see the blue banner back in the Adobe Stock contributor portal with your redemption code.

Thank you so much to everyone for your contribution last year, we look forward to an even better 2023! Without you, there is no us.

-Mat Hayward

198
Adobe Stock / Re: 1099 Form
« on: February 02, 2023, 18:29 »
FWIW, I received mine in the mail today.

As I understand it, all hard copies of 1099 forms have been mailed out already. Those of you who opted in for the electronic forms previously would not be receiving a paper copy. As mentioned, I'll update you tomorrow morning my time.

Thanks,

Mat Hayward

199
Adobe Stock / Re: 1099 Form
« on: February 02, 2023, 12:43 »
I have some questions out to our tax team and will update here as soon as the link is ready for downloads.

Thank you,

Mat Hayward

I have confirmed this is being actively worked on. I expect to have a status update to provide you by this time tomorrow (Friday).

Thank you for your patience,

Mat Hayward

200
Adobe Stock / Re: 1099 Form
« on: February 02, 2023, 10:44 »
I have some questions out to our tax team and will update here as soon as the link is ready for downloads.

Thank you,

Mat Hayward

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