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Messages - MatHayward

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251
Adobe Stock / Re: Adobe Stock Free Collection: Video Nominations
« on: October 10, 2022, 16:08 »
Thanks for letting us know Matt, will the email show the price per clip?


Yes, more information will be available tomorrow including the price per clip.

Thanks for the question,

Mat

252
Adobe Stock / Adobe Stock Free Collection: Video Nominations
« on: October 10, 2022, 13:13 »
Hi Everyone,

Heads up! Videos will be eligible for nomination into the Adobe Stock Free collection starting tomorrow (Tuesday, October 11). An email with detailed information will be sent to those of you with eligible content, tomorrow morning (PDT). Check your inbox then, and let me know if you have any questions after you read it.

Thank you,

Mat Hayward

253
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: October 10, 2022, 13:06 »
Have to say, so far not knocking my socks off in terms of additional sales. Hopefully when the marketing kicks in that will change.

No, it wasn't a mistake. It was a solid move. This is very early days so I would strongly encourage you to remain patient.

thanks,

Mat Hayward

254
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: October 06, 2022, 11:18 »
Mat, how will buying customers (and potential customers) find out about this new service?  Will Adobe make an announcement somehow, such as a newsletter?

There is an amazing team focused on marketing at Adobe. Stay tuned....

-Mat

255
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: October 05, 2022, 16:06 »
I agree that it would be great for contributors to see how many PNG vs JPEG downloads there were for relevant items.

There is a new way to search - a filter called Background where you can pick All, Transparent or Isolated Assets. If you click the helpful information icon you see an explanation of isolated vs. transparent (bonus points to Adobe for choosing two adorable dogs to illustrate)

If I give someone a portfolio link, they can't filter by transparency (just images, video, 3D, etc.) but the PNG uploads show with a checkerboard background which is great.

I couldn't have said it better myself. Thanks Jo Ann!

-Mat

256
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: October 05, 2022, 11:40 »
Heads up! PNG downloads are now available on the Adobe Stock customer facing site. Thanks to all of you who have submitted this content to make it happen. Keep it coming!

Without you, there is no us.

-Mat Hayward

257
Adobe Stock / Re: Adobe Stock Free Collection question
« on: September 27, 2022, 16:02 »
Hi Everyone,

I have been informed that the final selections in the latest wave for the Free collection have been finalized. By now, you should have received the payment for all of your approved assets (5 credits each). Thank you so much for your participation.

-Mat Hayward





That will remain in place for a while. Should go away in time.

Thanks,

Mat Hayward

Thanks Mat !
One more question I have 90$ in balance but payout button is not blue ? is that because I have a Pending payment ?

You can only have one payment pending at a time. Once your currenty payment request is processed, you'll be able to submit a new request.

Thanks,

Mat

258
Adobe Stock / Re: Adobe Stock Free Collection question
« on: September 27, 2022, 12:26 »
Hi Everyone,

I have been informed that the final selections in the latest wave for the Free collection have been finalized. By now, you should have received the payment for all of your approved assets (5 credits each). Thank you so much for your participation.

-Mat Hayward

But some assets still in Review ? Only me ?



That will remain in place for a while. Should go away in time.

Thanks,

Mat Hayward

259
Adobe Stock / Re: Adobe Stock Free Collection question
« on: September 27, 2022, 12:00 »
Hi Everyone,

I have been informed that the final selections in the latest wave for the Free collection have been finalized. By now, you should have received the payment for all of your approved assets (5 credits each). Thank you so much for your participation.

-Mat Hayward

260
Adobe Stock / Re: Adobe Stock Free Collection question
« on: September 27, 2022, 11:36 »
@MatHayward,
Just wondering if Adobe will ever open up the free collection to video producers?
Cheers

If so, you'll be the first to know :)

-Mat

261
Adobe Stock / Re: Adobe Stock Free Collection question
« on: September 24, 2022, 12:49 »
Hi @MatHayward,

When you they are going to announce free collection results?

Soon

262
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: September 20, 2022, 16:49 »
Can we also upload illustrative editorial?

Thanks for the question. Yes, you can submit PNG files with transparent backgrounds for Illustrative Editorial consideration.

-Mat Hayward

263
Adobe Stock / Re: Adobe Stock Free Collection question
« on: September 15, 2022, 10:22 »
Free Collection nomination banner has been disappeared on my side?


Hi Mat,
Can we manually submit the work in free collection after the nomination has ended?


I'm not sure I understand the question. Please rephrase it and I'll do my best to get back to you asap.

Thanks,

Mat


I mean, say I had option to nominate say 100 items but due to some issues, forgot to nominate them.
And since, I lost the opportunity, so can we request the team to reconsider the same now?

Or maybe, can I send say 1000 items to adobe (after the nomination period is over) and the team can do selection from those?

Thanks for the clarification. Unfortunately, no. This is not an option.

-Mat Hayward

264
Adobe Stock / Re: Adobe Stock Free Collection question
« on: September 14, 2022, 19:31 »
Free Collection nomination banner has been disappeared on my side?


Hi Mat,
Can we manually submit the work in free collection after the nomination has ended?

I'm not sure I understand the question. Please rephrase it and I'll do my best to get back to you asap.

Thanks,

Mat

265
Adobe Stock / Re: AS Editorial Rejections of current
« on: September 14, 2022, 14:58 »
I have been having lots of rejections recently of editorial images. I thought nothing of it and have kept shooting other commerical subjects that get accepted. This week I have been in London covering the tributes to Queen Elizabeth in Green Park and Buckingham Palace. These are current news editorial images, yet the whole batch have been rejected for not meeting editorial guidelines. I really cannot work out why these would be rejected.
Anyone got any ideas? have Adobe changed their editorial policy? or know how to contact Mat Hayward to understand a bit more.
Thanks

Nothing has changed regarding our policy of editorial submissions. While these files you've posted about do not have recognizable people in them, they still do not quality as "illustrative editorial" which is all we are currently accepting. Please review the learn and support pages for specific guidelines on what is and what is not acceptable. https://helpx.adobe.com/stock/contributor/help/illustrative-editorial-content.html

thank you,

Mat Hayward

Mat, first of all, thank you for kneeling in here like this and facing the criticism  :). Although we are hairstyle twins, now a little criticism of your statement.

Quite a few people here describe problems with the definition of "illustrative editorial" and you only refer to all well known Adobe guidelines, which obviously have a lot of room for interpretation.

Last week I submitted about 50 city views of Cologne as editorial, all rejected in the first round. On the second try, about 30 were accepted. Mat, this sucks and maybe you could address this issue and take it seriously. This is very much in need of improvement.

The Illustrative Editorial collection is designed to be showcasing specific, branded content. A soda bottle in ice with condensation dripping down the bottle comes to mind. While there is some gray area here for sure, what it sounds to me is that you are attempting to submit travel editorial content which if the true intent of the collection were considered, is not acceptable. The content in the OP here is newsworthy and based on a current event, not on a specific brand.

I hope that helps,

Mat Hayward

266
Adobe Stock / Re: AS Editorial Rejections of current
« on: September 14, 2022, 11:46 »
I have been having lots of rejections recently of editorial images. I thought nothing of it and have kept shooting other commerical subjects that get accepted. This week I have been in London covering the tributes to Queen Elizabeth in Green Park and Buckingham Palace. These are current news editorial images, yet the whole batch have been rejected for not meeting editorial guidelines. I really cannot work out why these would be rejected.
Anyone got any ideas? have Adobe changed their editorial policy? or know how to contact Mat Hayward to understand a bit more.
Thanks

Nothing has changed regarding our policy of editorial submissions. While these files you've posted about do not have recognizable people in them, they still do not quality as "illustrative editorial" which is all we are currently accepting. Please review the learn and support pages for specific guidelines on what is and what is not acceptable. https://helpx.adobe.com/stock/contributor/help/illustrative-editorial-content.html

thank you,

Mat Hayward

267
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: September 08, 2022, 10:51 »
Mat, have few questions. I uploaded few of my best sellers that were isolated on white as png files with transparent background and they got accepted.

New accepted files are still jpegs and they look like they have white background that can be interpreted that I have double files, already sold one of them.

Can contributor get in trouble because of that?

to try to answer alexandersr, my blue ribbon says we NOW accept transparent PNG ("now", not "no")

No, you won't get into trouble for this. It's only temporary until we unlock PNG downloads to customers. If, for some reason you are flagged somehow feel free to contact me directly to help resolve any potential issues.

I will look into the translation issue raised by alexandersr. Please disregard any message claiming we do not accept PNG files.

Thanks,

Mat Hayward

268
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: September 06, 2022, 13:43 »
Not sure why PNG files we have uploaded and have been accepted are being sold as JPGs until the official launch. A customer may download a file that says it has a transparent background (as a PNG), but in fact they get a JPG that does not have a transparent background until the official launch. Not good for the reputation of the contributor nor Adobestock. Why not let these be downloaded as PNG's from the "get-go"?...would that really harm the launch?...there is no great secret here, competitors know that Adobestock will in fact be offering PNGs, so why the holdback of the files as a PNG? It would be better at least if the files were just not customer visible until the launch instead of misleading the customer who thinks they are getting a PNG but in fact get a JPG.

Good point, but as a rule of thumb I recommend avoiding mentioning the file type or transparency in the title, it's not best practice. These create more noise than benefits, and as you mention, they can lead to customer issues.
It is safer to rely on filters and other browsing options. Your transparent PNG is automatically detected and flagged as such and will be displayed in the given sections when we open them.
For new asset types, and the very case of the PNG launch that we're working on with you, a critical mass is needed across search queries in order to meet customer satisfaction.
The decision to sell them straight away as jpg's was made to ensure contributors would be able to generate revenue from their work without waiting for us to open NPG downloads. Going the other way would not have been fair on our end and might have hurt our sourcing ability.

Hi:

3 questions:

1 - I had 30 png files accepted prepared after initially reading the early discussion here so I put transparent as suggested by the AI and png in all the keywords and some titles. Do you recommend I go back and edit these ASAP?

2 - Although the Christmas leaderboards and other illustrations accepted as png files work with added white backgrounds, if downloaded by non-designer clients as jpgs, they might prefer red or green backgrounds. Should I include a version with colored backgrounds as a jpg file in those instances or will it confuse things?

3 - I did a search for "Christmas ornaments transparent png" today and thousands of files showed up - some showing the grey and white checkerboard and some a white background - the descriptions of those files all included png - so I'm confused - has the png launched or not? And if not, I'm assuming this will launch in time for holiday downloads since I've started with holiday illustrations (non-vector - I use PS) and want to be sure they'll be online as png files in time.

Thanks!

Hi All,

It's unlikely I will be announcing the launch date in advance. I will however, let you know the moment the feature is live.

No need to edit your files and remove the extra keywords. No real harm in having them there that I can think of.

No, I do not recommend you upload duplicate copies of the same files in jpg format, even with the background color changed.

The files you referenced that appear in search are almost certainly JPG files or Vectors (or files from this new wave of actual PNG uploads) that incorrectly have "PNG" in the title and/or keywords.

Thanks,

Mat Hayward

269
Adobe Stock / Re: Adobe Stock Free Collection question
« on: August 31, 2022, 09:14 »
Hi Mat, If I nominate all eligible assets say 50 files then will all those 50 files be selected or will Adobe make a selection again in that number?

Adobe will make a selection from the 50 assets you nominate. There is no guarantee that all 50 (or any) of your nominated assets will be selected. In most cases I am aware of, less than the max is selected.

Good luck,

Mat Hayward

270
Adobe Stock / Re: Adobe Stock Free Collection question
« on: August 30, 2022, 15:48 »
If I am not wrong, all illustrations which had sales between 1 and 4 in the last 12 month have been selected to be 'valid' for the free collection.

Those selected images will be reviewed and if some of those will be selected, you will get $5 for each selected image. The selected images will then be free to download for 1 year at Adobe Stock.

You aren't wrong. This is mostly accurate. I don't believe "all" vectors and illustrations that met the criteria are eligible for nominations.

thank you,

Mat Hayward

271
Adobe Stock / Re: AS rejections
« on: August 19, 2022, 10:59 »
Hi everyone,

This thread has triggered a deeper look into rejection rates by our team. During this process we identified an issue that may be impacting some of you. There was a recent update that impacts how thumbnails are generated. The thumbs are now dependent on the art board size. Those of you setting your art board too small (below 1000 pixels) are likely seeing rejections on content that is similar in quality to what you had previously had approved.

To avoid this while were working on a fix, please set your art boards at >1000px, ideally ~10MP area.

For those of you that took me up on my offer and sent some example image ID numbers, thank you very much. This information was very helpful. In future posts, if you are comfortable sharing, please be sure to include image ID numbers.

thanks again,

Mat Hayward

272
Adobe Stock / Re: AS rejections
« on: August 18, 2022, 10:26 »
Reviews are definitely done by bots. That's what I learn from the intellectual property rejection of a simple nature shot.
Title or keywords probably goofed the system.

While the answer might be the keywords were the reason for the rejection, it's still interesting that nature can get an Intellectual Property rejection. Maybe you could send the image and everything to Mat and get a real answer, WHY?

I can understand pre-qualifying images, using computers, before review, and in the past the answer has been, a human looks at every image that is reviewed, I wonder if Mat can confirm this?

Are all image reviews still viewed by a human? I suppose a way around that would be, the Bots do the reviews and a human takes a look to see if they got it right, which isn't really Human Review.

Content is (still) reviewed by actual human beings.

thanks,

Mat Hayward


273
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: August 16, 2022, 17:49 »
FYI, on Thursday, September 1, I will be hosting a livestream with some members of the Adobe Stock staff. Part of the livestream will be dedicated to providing information and answer questions live about PNG uploads. We will also be discussing the Creative Trend "Centered Self."

The session will happen in Behance Live at 12pm PDT: https://www.behance.net/adobestock/livestreams

I'm going to be offline starting this Thursday, through the end of next week. I should have a Learn and Support page link to share with you before the end of day tomorrow with some file specifications. When ready, I'll post that link in this thread.

Thanks,

Mat Hayward

274
Adobe Stock / Re: Horizontal and vertical image
« on: August 16, 2022, 15:54 »
There must be unique value to each image you submit. If you took the same photo and cropped it, there is no value in that as any customer could do the same thing to match their project exactly.

-Mat

275
Adobe Stock / Re: PNG files on Adobestock - Some Questions
« on: August 16, 2022, 15:53 »
Mat, something just occured to me - I submitted some png files and today one of them was sold. But if these images are now not sold as transparent pngs, but jpgs to the customers, isn't it highly misleading to them, when they have "transparent" in title and keywors? At least the keyword "transparent" is automatically filled in by adobe when submitting a png file. Wouldn't it be better to hide them from customers alltogether, till Adobe is ready to launch them as pngs instead of selling them as jpgs while claiming they were transparent?

That's exactly how it is with me, Firn. I have uploaded a few png files - online since two days. The same images are also available in my portfolio as jpg with white background. And now the first of the png images has been sold.

I too see the danger that buyers might feel fooled when they realize that the images are not clipped at all.

Mat, what do the buyers actually get? A jpg or a png?

For now, these files are only available as JPG on the customer facing site. Once the feature is launched, they can download PNG files.

Thank you for the feedback,

Mat

But why are they advertised as transparent to customers?

I'm not sure what you mean. This feature is not launched for customers yet. There is no need to put the word "transparent" in your title or keywords if that is what you mean. PNG files with transparent backgrounds will be automatically identified by us and will surface in the correct, filtered searches.

-Mat Hayward

Sorry, Mat, but you wrote this on the first page of this thread:

I would add "transparent" as a keyword. No need to add the file type. This will be in a filter customers can use.

Thanks for the question,

Mat

Thanks for catching that. That statement was contradicted by my team earlier today who said there was no need to add the keyword. My bad.

-Mat Hayward

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