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Messages - MatHayward
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926
« on: November 07, 2018, 16:00 »
I can't get into the Fotolia contributor site at all now. It just kicks me to the front page.
Hit me up directly if you are still facing issues Sean. -Mat
927
« on: November 07, 2018, 16:00 »
Everyone is so concerned about uploading process, mobile apps, which really are the matters of a secondary importance.
Lets tak about real thing - money. Mat, what is your stance on Adobe decreasing commissions from 40% to 33% for high ranked contributors ? What do you think about depriving high ranked contributors of the privilege of setting price higher per image ? Everyday I get at least a few 10/20/30/40-credit sales (or so), soon these will be gone.
There is no simple answer to your question. At Adobe Stock the pricing for all content is the same to provide a consistent experience for customers. For stock buyers, finding the right content and making the purchase can be challenging. At Adobe we do everything we can to ensure the most straightforward and simple process to find and purchase content is at Adobe Stock. We continuously strive to enhance the search and offer simple ways to purchase at competitive prices . Regarding the specific question about the commission rate, the commission has always been 33% at both Adobe Stock and Fotolia for subscription downloads. This has not changed since the launch of Adobe Stock. We are always looking for ways to ensure contributors are well compensated both in commissions and through added perks such as the free Creative Cloud subscription plans, free access to Adobe Portfolio, promotion of contributors through social media and Adobe blogs and tutorials and more. My personal philosophy on this is that credits sales have been declining for several years now as the entire industry has evolved. I rarely see credit sales in my account already. There is a record volume of content available now at multiple agencies and most sites have shifted into a subscription based plan because this is what the customers want. I understand that many long term contributors (myself included) have benefited from the higher priced individual downloads with Fotolia credits in the past. I have found in my personal experience the way to maintain a steady income now is through consistently creating more and better content. Even with the decline of credits sales I have managed to increase my overall stock income year over year by creating and submitting new content on a regular basis. I think this transition is best compared to the original introduction to microstock. I once sat in on a lecture from a stock photographer who was teaching about stock in general. This was not long after Fotolia had launched. During the talk he started to rant a bit about the absurdity of the microstock concept and that it would never last. I know countless photographers who profited greatly in the past by selling stock with rights-managed licenses for hundreds of dollars per license, the volume of sales was much lower but the sales price was much higher. Then came microstock and the industry was completely disrupted. While many photographers protested, the reality is that the change was inevitable. What was generally accepted in the past, was not what customers wanted at that time. The industry has continued to change since then. For creatives to find success, we must also continue to change and evolve our business strategy. What is the best way to do that? I can't answer that in a general statement. I know what works for me but that might be completely different for you. The consistent theme for success since the beginning of photography has been hard work, skill and creativity. -Mat
928
« on: November 07, 2018, 14:10 »
Ok Mat, thanks
So i will create a second Adobe ID
Does i need to use 2 different email accounts ?
Yes.
929
« on: November 07, 2018, 13:24 »
Hi Mat,
I'm encountering a problem :
- I have two Fotolia accounts : one on Fotolia US and another one on the French site.
Why ? Because 10 years ago i started to sell on the US site then I decided to continue on the French one because 1$ = 1, so it's much more interesting for me (as I'm French) to sell there.
- Now I have synchronized my French Fotolia Account with Adobe ....OK !
- But how can i Synchronize my old Fotolia US account who is still give me some gains ? Long time ago i've asked to Fotolia to join the 2 Accounts and they told me it was impossible...
-Another question : after the closing of Fotolia, will the earning will stay in for old European accounts ?
Cos there is a huge difference of earnings (20% more) corresponding of the higher cost of life there, if we are losing this with the switch to Adobe, it's just unfair !
Thanks for your help, maybe Im not the only one in this case .
You were told correct. We are not able to merge multiple active accounts. You will need to sync your US account with a different Adobe ID if your intent is to keep it active. There is not a workaround for this other than deleting the old account and resubmitting the content for a new review. There are no planned changes to currencies paid in different zones that I am aware of. -Mat
930
« on: November 07, 2018, 13:20 »
Request:
We need to be able to choose the video thumbnail.
Your auto thumbnail creation often picks the worst possible video frame.
Just look at your video pages. You often have a black thumbnail frame. Who is going to click on that?
I totally agree. I can't help but think Dennis will chime in as well and confirm the sentiment. This is a top request and I hope to see it implimented in the not-too-distant future. -Mat
931
« on: November 07, 2018, 08:55 »
But is it true that Credit sales will be a thing of the past? Just subs in future?
Adobe Stock offers credit packs. The structure is different from Fotolia though this option is available for customers that want to avoid subscriptions. -Mat
932
« on: November 07, 2018, 08:54 »
OK, I read through the thread (quickly, so I may have missed it). When I upload, the default setting seems to be to set the price at the lowest level. This is part of why I upload via fotolia vs adobestock, so I can adjust the price level up to my current level. Why is this not automatically default to the higher level since we've theoretically received the "raise". Is this going to be an issue when I have no choice but to upload to Adobe directly?
If you aren't planning to provide an app, can you at least work with the group that provides the Microstokr app so we can check our stats/sales via their app? I get my numbers from them now through my Fotolia account, but Adobe Stock is not even on the table for their app for some reason.
There are no price variations available at Adobe Stock. The cost is the same across the entire collection for a consistent customer experience. The price flexibility you have referenced is only in regard to credits based purchases at Fotolia. If you submit a batch of images through Adobe Stock and would like to have the prices increased for your credits based sales at Fotolia you are welcome to submit a request through the Adobe Stock Contributor Portal and we can take care of that for you in a bulk change. It's important to note that any files that hav,e gone 6 months or longer at Fotolia without a sale are not eligible for the price increase. Regarding Microstockr, this is referenced in the FAQ I linked in the original post. You will need to contact them directly as we are not affiliated in any way. As a reminder, you can upload directly on the Adobe Stock Contributor portal using drag and drop, or through FTP. We also support direct uploads from Adobe Photoshop Lightroom Classic CC and Adobe Bridge. Thank you, Mat
933
« on: November 06, 2018, 15:55 »
After submitting, I get a reminder that 2 images need model releases & it gives me a chance to resub w releases - but there's no way I can see to get rid of images for which I dont have releases
You need to go through the motions to resubmit. When you are back to the indexing page you can delete the file. -Mat
934
« on: November 06, 2018, 15:05 »
The table in Fotolia "Contributor area - My files - All my uploaded files" is much better than the tiles in Adobe dashboard. More information at a glance, less scrolling.
Thanks for the feedback.
935
« on: November 06, 2018, 15:04 »
Hi Matt,
Dont forget to change the icon at the bottom of your messages 
Unfortunately, I have no control over that. This is a Leaf feature request.
936
« on: November 06, 2018, 15:03 »
So basically, it's no point uploading max. resolution images because credit sales will be gone
There are many customers who will not download a file if it does not meet a certain file size requirement they have in mind. You are welcome to upload downsized files however doing so will likely limit your potential customer base so I still recommend you submit the full resolution file. -Mat
937
« on: November 06, 2018, 13:25 »
Hi Matt,
Just about got my head round all this and thanks for all the info so far which has been most helpful.
Quick question ......when using my Iphone or Ipad, Im not able to get into my Adobe Stock Contributor account to check sales/portfolio, etc. I can get in, but can only see limited info.
Any idea when it will be possible to check sales etc? Are they developing an app for this and when might it be available?
Soon hopefully.
Mobile compatibility has been a recurring theme for a top request here. I will undoubtedly share this feedback with the team. thanks, Mat
938
« on: November 06, 2018, 12:37 »
Other than view statistics and the weekly position, what specific feature are you referencing that is available at Fotolia and not Adobe Stock?
-Mat
I would like a clear, fast navigation. At the moment navigation on the site is a pain in the a....
Once you leave the so called dashboard, which contains nothing but a graph and the portfolio, you are lost on the site. There is no coming back, say from the portfolio to dashboard or indexing or anywhere else.
At least, I would like to have more links in the dropdown right at the top, near my name, visible on all pages.
I spent four hour last night to get used to the interface and I had to bookmark certain pages to be able to come back to them.
This is the worst agency as far as usability concerns and all this was done in more than two years.
How can we expect something better in just a few month?
I prefer Adobe for uploading and submitting but when it comes to looking at data, account activity, FT is better.
[]
I too.
I always submit my images via ftp
Then I manage them (description and keywords order) with AS
But for everything about reading data I use FT.
Something that I find very "heavy" is the fact that none of these two sites remember the settings.
For example, I want that if I set "show earning, from date 1 to date 2" I will find the same settings the next time I open the page.
In Adobe when I go to see my earnings it always proposes me "From November 6 2018 to August 6 2018"
(From November 2018 to August 2018!!! lol)
Come on Adobe!!! It is not that complex to do.
Solid point and great feedback. The backward date thing in particular needs to change. We did fix the date range you list to reflect either order listed. As you may recall you had to put the recent date first and the older date second. Now it does not matter which order you list. -Mat
939
« on: November 06, 2018, 12:35 »
Mat its about time you guys develop a app for AS.
Hi there,
I'm the content lead for Video on Adobe Stock and would love to hear what you would need for an application. I'm assuming you're talking mobile, but let me know if I'm wrong? What are the main pain points and what should an application accomplish to address them?
Thanks,
Dennis Radeke
Adobe Stock
Thanks for chiming in here Dennis.
Everyone...Dennis is now featuring a fancy verified badge and I can personally vouch for him as one of the good guys. Dennis is in charge of all things video at Adobe Stock and can be an extremely helpful resource for all of you videographers out there. Hit him up with any and all feedback and questions you've been chomping at the bit to get off your chest!
-Mat
940
« on: November 06, 2018, 12:32 »
Hi Matt,
Is there some way for us to get 1042-s for last 3 years from Fotolia/Adobe?
Please submit a request via the contact us link at the bottom of the Adobe Stock Contributor Portal. -Mat
941
« on: November 06, 2018, 12:31 »
Regarding purchasing content with your commissions via Adobe Stock, no that is not possible at this time. You will need to create a customer account through stock.adobe.com.
Could this be added to the list of development priorities? Most other sites enable and encourage it and the current fotolia system is direct and clear (although a discount for contributors would be even better!). A lot of us are contributors, customers and Creative Cloud users and it's helpful when everything works together.
I will make a note of this however I think it will be a bit more difficult to activate. The feedback is appreciated. -Mat
942
« on: November 06, 2018, 12:30 »
I hope there's going to be some serious development of the Adobe stock site. At the moment I think the Fotolia site is far superior to the very simplistic Adobe site. Fotolia has a lot of features I like a lot, whereas Adobe stock is boring to use and has almost no useful features.
We are working hard to continue developing the Adobe Stock Contributor Portal. I expect to continue to see many new and exciting features in the months to come.
Other than view statistics and the weekly position, what specific feature are you referencing that is available at Fotolia and not Adobe Stock?
-Mat
How I fear those words 'new and exciting'....!
Ha Ha! Yes, you are not alone. Change can be scary and I understand how the industry can leave you feeling a bit jaded. That being said, I would encourage you to look at the changes we have added recently...we increased the minimum payment amount for all contributors, we have distributed thousands of codes for free Adobe Creative Cloud accounts to contributors, provided free access to Adobe Portfolio and more. We have an entire team dedicated to the success of contributors positioned around the world. Our only job is to ensure that contributors have the tools you need to succeed. So yes, I stand by it...we have (more) new and exciting features on the horizon. -Mat
943
« on: November 06, 2018, 12:26 »
Hi May. It should be great if AS had an mobile phone app since the web page doesn't display good with a phone browser.
Enviado desde mi ALP-L29 mediante Tapatalk
Yes, this is definitely an area we have a lot of room for improvement. -Mat
944
« on: November 06, 2018, 12:25 »
Other than view statistics and the weekly position, what specific feature are you referencing that is available at Fotolia and not Adobe Stock?
-Mat
I would like a clear, fast navigation. At the moment navigation on the site is a pain in the a....
Once you leave the so called dashboard, which contains nothing but a graph and the portfolio, you are lost on the site. There is no coming back, say from the portfolio to dashboard or indexing or anywhere else.
At least, I would like to have more links in the dropdown right at the top, near my name, visible on all pages.
I spent four hour last night to get used to the interface and I had to bookmark certain pages to be able to come back to them.
This is the worst agency as far as usability concerns and all this was done in more than two years.
How can we expect something better in just a few month?
I prefer Adobe for uploading and submitting but when it comes to looking at data, account activity, FT is better.
The space at the top between "Lifetime Earnings" and "Available Earnings" is dead space at the moment. Things like weekly activity, Weekly Rank and Overall Status could occupy that Space. The text size also seems slightly to big and has to much space around it. That space could easily occupy a dropdown navigation menu to in addition to the other metrics. This would then be available to see/use no matter what page you are on.
The lefthand column used for entering dates for the graphs also takes up way more room than it really needs to. Acres of space around the day and year. The month is also displayed as "November", numerical would give you more space in the main content column with potential for some additional space for a menu on the right if needed.
At the moment, it has the feel of items being oversized in order to fill the page rather than looking to add the additional data / pages to the space that is left. The dashboard is basically two rows (below the header), graph and portfolio. A dashboard to me is something that contains all the key data in one place. An overview. And from there you can visit other pages to flesh out the headline figures / information. Should contain, Daily / Weekly & Monthly overview of sales and work submitted and accepted with your position at the agency. There could be links to additional community information such as a blog, maybe headlines of the latest articles etc. Basically, the hub, the centre of the contributor experience but at the moment..... it's two lines.
These are just thoughts, others will have different ideas. I will add that I do like like the upload and submitting process at AS, it is very good. I'm sure the AS team will get there but they need to get there running shoes on if they only have a year 
Thanks for the feedback!
945
« on: November 06, 2018, 12:24 »
Other than view statistics and the weekly position, what specific feature are you referencing that is available at Fotolia and not Adobe Stock?
-Mat
1. I would like a clear, fast navigation. At the moment navigation on the site is a pain in the a....
Once you leave the so called dashboard, which contains nothing but a graph and the portfolio, you are lost on the site. There is no coming back, say from the portfolio to dashboard or indexing or anywhere else.
At least, I would like to have more links in the dropdown right at the top, near my name, visible on all pages and why not more menu links in the sidebar, like in FT.
I spent four hour last night to get used to the interface and I had to bookmark certain pages to be able to come back to them.
I found out accidentally that if I double click an image in the portfolio I can edit (index) the image. Why not put a rightclick menu or a tooltip there, so people don't waste their time searching for features.
2. A detailed FAQ or support center for contributors would be helpful too. Right now the FAQ at the bottom of the page answers just a few questions.
This is the worst agency as far as usability concerns and all this was done in more than two years.
How can we expect something better in just a few month?
I appreciate your feedback and can assure you the team will read your comments. Regarding your first note..if you click the Adobe Stock icon in the upper left corner that will take you back to the Dashboard. There is a very detailed collection of learn and support pages linked at the bottom. The direct link is here: https://helpx.adobe.com/support/stock-contributor.html-Mat
946
« on: November 06, 2018, 12:17 »
Mat, what if someone is few hundreds downloads for next rank, as you answered we can still go up in rank, but where can we see our progress (how many downloads left for next rank) on adobe stock site?
You can see your total downloads on top of the home page (Dashboard). You can view your current rank in the "contributor account" section at the very bottom. -Mat
947
« on: November 06, 2018, 12:14 »
I did not sync yet but i see my photos in adobe stock site. Do i have to sync from Fotolia site now or was it already synced before? 
Regardless of whether you ever synced or not, your approved content was online at both Fotolia and Adobe Stock automatically. You will need to sync your account if you haven't done so already to submit new content after February 5 and to access any of your information after November 5 next year. https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html-Mat
948
« on: November 06, 2018, 12:12 »
Hello everyone,
I have important news to share with you. One year from today on November 5, 2019 Fotolia will close.
What does this mean for you? If you have already synced your Fotolia account with Adobe Stock then you are all set. No additional action is required on your part. If you have not synced your Fotolia account with the Adobe Stock Contributor portal, now is the time to do so. Go to https://contributor.stock.adobe.com and create or sign in with your Adobe ID. You will be asked if you are a Fotolia contributor and then prompted to sync your account.
Beginning February 5 contributors will not be able to submit new content through Fotolia. All new uploads must happen via Adobe Stock starting on that date. You will however still be able to access Fotolia with your login credentials to view your sales history, the tax center and to submit payment requests should you prefer to do so up until November 5. After that, there will be no access to Fotolia in any capacity. Your content will still be online at Fotolia up until November 5 so customers can continue to purchase licenses to use your work through Fotolia. As always, any commissions earned through Fotolia sales will be paid immediately into your Adobe Stock Contributor account.
You will find additional information including how to sync your account here: https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html
There are many advantages to using the Adobe Stock Contributor portal. You can edit keywords and titles on approved content. Free access to Adobe Portfolio where you can share custom collections created in the Adobe Stock Contributor portal along with your non-stock work, Adobe sensei generated auto keywords, auto title and auto categories to streamline your indexing process, contributors outside the US paid in USD can receive payments through Payoneer, top 10 contributors of the week displayed to show you what type of content is in demand from customers in real time, Creative Cloud members can upload to Adobe Stock through Lightroom Classic, Adobe Bridge and Premiere Pro CC. There are many new and exciting features being developed. Migrating everyone to one site will allow us to focus more on Adobe Stock development to provide these new features faster than ever.
Im sure you have many questions. I will be checking the forum frequently and will do my best to answer them in as timely a manner as possible.
Kind regards,
Mat Hayward
Thanks Mat, I'm wondering what this means as a Fotolia Subscriber as well. I've got a herd of credits chilling in there.
@dallasp you should be able to find the answer you are looking for here: https://www.fotolia.com/Info/Faq/Closure-Mat
949
« on: November 06, 2018, 12:04 »
Sooooo .... who's contributed right from LR before? Is there a tutorial somewhere? That might motivate me to actually get back into the game.
My friend Terry White has a tutorial on this very thing featured in KelbyOne: https://lightroomkillertips.com/upload-directly-adobe-stock-lightroom/It's fairly straightforward. To use this feature you must be a Creative Cloud member (free to all contributors with over 300 approved files in 2018). The Adobe ID you use for your CC membership must match the Adobe ID your contributor account is set to. Provided the above is true, you can access the Adobe Stock upload feature through your LR publish panel. Drag the file into the publish panel and the files are uploaded to your stock account. You can even drag RAW files if you prefer, the system will convert to JPG for you automatically. It's important to note, this is only viable in Lightroom Classic right now. Lightroom CC does not support this feature yet. -Mat
950
« on: November 06, 2018, 12:00 »
One more for developers...
We talk about upper thing here on microstock forum and not in a St forum?
It take me 20min to find it and when I do, I found apples and pear in one box, total mess...
So you nead a sections for contributor, buyers, gear, ect..... is no hard to do it.
They put forum page on list and end of story. This is the reason that is not
a live......
Mat, I think that You can handle this problems in future
Regards
Here is a link to the Adobe Stock Contribuotor Forum: https://forums.adobe.com/community/stock/contributorI am in there as well so your input is absolutely encouraged. -Mat
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