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Messages - Jo Ann Snover

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5951
It looks like you're not submitting much to iStock. I think that explains it more than anything, especially with the increase in really good competition. imho.

You really believe that? Honestly? That the lack of sales is down simply to that?

Our competition is uploading 200-600 high quality images a month. 3 a month just won't compete these days, no matter how good they are.

I realize you're having great sales at the moment, and that's excellent. However there are several major contributors in the stats thread who are reporting small sales growth compared to portfolio growth or sales and download drops in spite of substantial portfolio growth.

I've been around iStock a while and the pattern I've noticed is that when people are having great sales they often try to cast it as a problem with the contributor, their portfolio, their uploads, etc. when others are not having the same experience. If it were one or two complainers, it'd be easy to dismiss, but I think that the stats thread is pretty clearly not so good for the big contributors overall.

So enjoy your good sales, but don't dismiss other people's experiences out of hand.

5952
Take a look at this thread and the one it links to. You'll see that iStock gives bigger discounts than those you can buy on the site - customers have to call to get it. It's pretty wretched, but it's been around a while - as has just ignoring or foot dragging on answering customer service tickets. I'm not the only one that has just had tickets disappear, unanswered - there are problems with that aspect of their site operations too.

5953
iStockPhoto.com / Re: Bizarre CV logic
« on: October 29, 2011, 11:19 »
Most of the flaws being discussed here have already been discussed, sometimes many times, in the iStock forums. The last big round of overall discussions (as opposed to those about particular keywords) was when they introduced editorial. What is the logic of adding brand names - which aren't translated - to the CV? As the size of this list, if you took all brand names world wide, is unmanageably large, and the value (in translating names) is zero, what on earth is the point of taking that direction.

The addition of "other" to every single branch of the CV tree is a reasonable thing to do - although as Sean points out, the substandard state of iStock's IT efforts has denied us even that - but it isn't the whole solution.

I'm not a huge fan of Corbis' CV-like system either, but in discussions with support once, they pointed out that when their system sees two keywords they know go together - in the case I was asking about it was Georgetown and Grand Cayman - they automatically put two and two together and disambiguate the Georgetown for you. Intelligent code versus the brute force approach of Getty putting a ridiculously large pile of terms into a system that is guaranteed, all the time, to be out of date. It will always have sports teams that don't exist and be missing the new hot products - Nest, the cool programmable thermostat that ends up hotter than iPods.

5954
iStockPhoto.com / Re: Sales have tanked big time
« on: October 28, 2011, 09:52 »
... they said they would grandfather canister levels, not royalty levels. canisters haven't been changed. royalties.......clearly have.

I'm aware that they relied on this verbal gymnastics feat to try and avoid acknowledgement of the damaging and unethical change. However a halfway decent lawyer could probably make a very good case that as there was no separation of cannisters from royalties at the time the promise was made that it was clear iStock was expecting contributors to assume that grandfathering cannisters meant grandfathering all of the then-attributes of cannisters, not just the icon. If anyone knew that the royalties would have been separated from the icons, would anyone have participated in the program to quit being independent and get grandfathered? Obviously not as it would have been completely meaningless.

I don't think this would even pass legal muster and it certainly doesn't pass ethical muster.

5955
iStockPhoto.com / Re: Sales have tanked big time
« on: October 27, 2011, 20:09 »
...In this economy who can really blame any of them for following the corporate road map. In the end its every man/woman for himself in this business.  ...

I don't think a poor economy is an excuse for lapses in ethics.

In particular, the promise of grandfathering royalty levels, people acting on that promise and then you later say "oh, never mind" and don't grandfather anything.

That, in my book, isn't just following a corporate road map but amoral and unethical behavior. It's not illegal, but it's scummy business practice. Some businesses don't care about anything but staying on the right side of the law, but I can certainly blame anyone who has no higher ethical standard than "it's OK as long as it isn't clearly illegal".

5956
Thanks for the reminder. I'd add to the password requirements that you noted - length is very important. 10 characters or more. See the discussions here and here

5957
iStockPhoto.com / Re: Sales have tanked big time
« on: October 26, 2011, 19:47 »
I watched the whole thing from beginning to end. I thought KKT did a very poor job. Just because I have a negative opinion of him, what he did for iStock and this interview doesn't mean I'm out to get them. That's just my honest opinion. Other people's mileage may vary.

And having said many times that you feel people here are reflexively anti iStock, it's really rich, SNP, for you to throw out the idea that people might be commenting without watching. Talk about making wild assumptions...

5958
iStockPhoto.com / Re: Sales have tanked big time
« on: October 26, 2011, 13:20 »
I suppose that would not exclude a system applicable to new content under which they could decide that particular images / batches would be most at home at the PP sites.


The idea of some human deciding what stuff should be sold where makes my skin crawl. It would kill the genius of microstock -- the brilliant notion of accepting anything technically sound and then allowing the market to determine the fate of the file through the Best Match mechanism.

There are some pretty weird bestsellers in microstock, stuff that's so simple or so corny that no up-his-arse editor would ever have given it the nod. Only a pure market mechanism could ever have revealed that such images had enormous commercial value.


And I think that Getty's establishment of the Flickr collection was an acknowledgement that there was a market for some of the stuff that no editor would OK but that buyers find useful. Especially when there was a perception that collections were becoming too homogenous - smiling faces, perfect teeth - and wanting to find something "different".

Now that I'm not exclusive, I wouldn't mind as much having files placed in different sites IF I received RC credit for anywhere the file sold, and assuming I always had 100% control by being able to immediately disable a file if I didn't like the chosen destination.

So perhaps this whole universal submission system will go the way of logos and that neat new Mac-only interface (remember Dexter?) and never appear, or just be fashionably late like PNG. We're still waiting for anything from independents to show up on any of the partner sites (meaning the forced ingestion of all independent content not already voluntarily in the PP).

5959
iStockPhoto.com / Re: Sales have tanked big time
« on: October 26, 2011, 11:13 »
I loved the quote from KKT that iStock runs like a well-oiled machine - I realize things are more stable now, but they can't even get new content showing up reliably every 24 hours. Broken down jalopy might be too strong in the other direction, but well-oiled machine is just fantasy land.

There was also some blather about how accepting content that iStock formerly rejected and sending it to photos.com instead would make photographers better in the process. He also mentioned clipart.com several times, but the quality of the content there is so horrendously low that I can't see how that site can do well without a huge makeover.

No timetable for all of this, but as I've already decided that iStock won't get any new content content - not sure if I'll have them lag by 6 months or more; enough to give all the other sites first bite of the apple before Thinkstock gets it - I'm not in any hurry.

5960
I'm sure if you insult them here, they'd be happy to remove your files and account :)

When I became exclusive in 2008 I had to delete my images one by one at FT and DT - neither agency would do it as a batch.

BigStock doesn't let users delete images; you have to site mail support. They have been pretty prompt in the past (but I haven't asked to do that since SS bought them, so I don't know if that changed anything).

5961
General Photography Discussion / Re: Painterly Pictures
« on: October 25, 2011, 17:13 »
Be interesting to know what she's after with this technique - an interview with her would be interesting. As it is, I can see it's a clever trick, but it doesn't seem to add anything to what you'd get if she just painted it on canvas.

5962
Dreamstime.com / Re: subs taking control of DT ??
« on: October 25, 2011, 15:54 »
When I get a response back from support I'll post here.

5963
iStockPhoto.com / Re: Sales have tanked big time
« on: October 25, 2011, 14:28 »
I must be the odd one out, I've already beaten my 2010 income.

That old expression about not looking a gift horse in the mouth comes to mind :)

Everyone's experiences are going to be a little different - mix of photos and other media (or not), few mega-sellers vs. broad base of good sellers, seasonal specialties, whether you uploaded at a time when a glitch favored (or hampered) future best sellers, best match luck of the draw when a new file catches or doesn't - it's a long list.  Certainly those with a substantial Vetta/Agency presence can have the potential for big wins.

5964
Dreamstime.com / Re: subs taking control of DT ??
« on: October 25, 2011, 12:38 »
I get the credit variation spiel - but in all the subscription sales  I've received from DT since June, it's been 35 cents per for images at levels 0-1-2.

Credit sales are often less than subs (for small sizes), but are below 35 cent subscription sales common for other people and I've just been lucky so far?

5965
iStockPhoto.com / Re: Sales have tanked big time
« on: October 25, 2011, 12:21 »
If one is a higher ranking exclusive at IS (at 35% or 40% levels) expected income can go down by even 70%-80%
Maybe Jsnover can gives us better figures.

I don't think so. Staying at IS like non-exclusive, would get you about 50% of what you were earning there. Let's say 35-40%% if you have Vetta and Agency pictures. From here, any new income adds, so reaching 50%-60% in the beggining should be easy.

It's probably worse than that because exclusives have higher commission percentages AND higher file prices, so even without vetta they lose out twice over if they cancel. It isn't just going from 30% to - say - 17%. The exclusive base rate is the same as the independent "photos+" rate, so you might lose another 30% there. The decline could easily exceed 50% even for a silver or gold level contributor without Vetta or Getty earnings. They might also see the 17% commission rate drop to 16% after a year, because lower prices mean fewer "redeemed credits" even if your sales are unchanged. It's a serious issue for them.

True indeed.
+ add to the equation the fact that because of worse best match for non exclusives  fewer of you files will be downloaded = even less income.

I know of one diamond exclusive which lost 70% of his income.

As far as the price difference between exclusive files and not, Photos+ has largely taken care of that. I used up most of my quota on any of the files that sold well so they were at the same credit value as when I was exclusive. I had removed my Vetta files in September 2010 (back to the main collection) when they jacked up the price and mandated that the files move to Getty, so I didn't have any dependence on Vetta income to worry about in the exclusive to independent shift.

As far as the size of the initial drop, it's hard to nail because even people who stayed exclusive are seeing drops comparing 2011 to 2010 (same month). My feeling was that it was only a matter of when, not if, I left exclusivity after the April 2011 contract changes Getty forced on their contributors. Better get the pain over with sooner rather than later and not waste time measuring the delta. I am fairly certain that even if I had stayed exclusive, my 2011 income would have been lower than 2010, so then we're only quibbling about how much lower - but yes, there is a temporary smack in the face while sales build elsewhere. In my case I can't contribute to FT, which most other people switching to independent would want to do.

I think it's a variation of the old question Ann Landers used to suggest people ask when considering leaving a spouse - are you better off with him or without him? When it was just iStock with Getty in the background, for me the answer was a clear win for exclusivity. After H&F tightened the screws to wring every last bit of profit from the business regardless of future consequences, I decided I'm better off independent and I'm fortunate I can afford to take the financial hit in the short term.

The point about refusals is something to consider - all the agencies refused images that were proven sellers. With one or two at SS I resubmitted with a note pointing out how many times the image had sold at iStock to suggest LCV wasn't really appropriate, but for the most part I've just been willing to let it go. I've no energy for arguing about it.

5966
Dreamstime.com / Re: subs taking control of DT ??
« on: October 25, 2011, 12:05 »
I thought all subs at DT were 35 cents or higher (I have one level 3 image that nets me 70 cents each; can't wait for a few more images to cross that threshhold). This morning I saw a sub at 28 cents commission to me. Is that some new price tier or a discounted subs package or?

5967
iStockPhoto.com / Re: Sales have tanked big time
« on: October 24, 2011, 19:52 »
Had enough of this crap. I am going to give up exclusivity as this month has taken a dive from a pretty good start. I am going to get my images i8n as many libraries as possible.

I don't know if this last quarter of the year is typically a busy one for you, but you might want to at least consider waiting until January to leave (or early December to put in your 30 days notice) so you can get the maximum from your portfolio during the fall/winter season and take the hit during the process of uploading elsewhere during the quiet time at the beginning of next year.

5968
I don't have that particular calibration device, but I'd say you need to view some known good test images - see here for example - and see what they look like.

When you are calibrating, you ended up creating an ICC profile. With my calibration tool and the Mac, it automatically sets up the resulting profile as the one to use for my monitor (and I can check or change that using System Preferences). If you're on Windows, I forget how that's done.

Then you need to be in a color managed application (like photoshop) where you know the app will honor any color profile embedded in any images you are viewing to test your calibration.

If the known good test images look fine, but all your old images look awful, then your calibration is right but your old bad settings caused you to scramble your images :)

If the know good images look like garbage too, then you either haven't applied the profile that you've made correctly to your system, or you made some mistake in the calibration app that resulted in a bogus profile (for example in my app I have to make sure the colorimeter is over the right part of the window on the monitor when the tests run. If it measured somewhere else, I'd get bogus results.

5969
General Stock Discussion / Re: found images used by blog
« on: October 21, 2011, 14:16 »
The alamy license requires a credit if the image is used for editorial purposes. If someone puts your image with other material into the blog banner, that's not editorial - it's essentially promo or decoration for the blog.

About the only thing that would be a no-no is someone claiming copyright in the derivative work made from (in part) your image. Otherwise, I think you're barking up the wrong tree.

5970
General Stock Discussion / Re: Dreamstime makes a good change
« on: October 20, 2011, 14:56 »
Interesting read, and it's very good to see that DT is ensuring copyright data is in all the images.

I wonder if it's true as claimed in DT's response that most files they receive don't even contain copyright data? All of mine (except perhaps some of the very early ones) do. I can't imagine any of the bigger contributors omitting this important step.

 I also don't much like the wording of their explanation that they changed their TOS to note that they can strip metadata without acknowledging that they have to put that term in the agreement for it to be permissible. Cover your butt for the future but don't admit you did anything wrong in the past.

I have been aware for a while that many of the agencies stripped metadata but didn't think there was anything I could do about it. As contributors we really have no choice (other than not to be contributors) about the terms in these contracts.

I'll accept the legal dancing on a pinhead routine from PACA's representative that as the agencies don't strip metadata in order to defraud, they're off the hook via DMCA if someone later does it when their stripping of metadata made it easier and less traceable. That's the nature of statutes.

However, I do think it is purely for the agencies' benefit that the metadata is stripped - it doesn't help the contributor or the buyer to do so. As such I think other sites should follow DT's lead and stop doing this with new images (at a minimum). In the current climate of cost cutting and contributor unfriendly behavior, I doubt we'll see a rush from the other agencies to follow DT...

5971
iStockPhoto.com / Re: Royalty large photo sale at IS
« on: October 20, 2011, 12:02 »
You can read some more about the dismal per-credit prices at iStock here

It's possible that things may have dropped even lower - I think as some of the big buyers got really upset about prices (esp. Vetta/Agency) begin jacked up they offered big discounts, beyond what you can get by buying directly from the site. As iStock does not make it easy for contributors to find out these things we can't really track what the average price per credit is - and whether it's going down or up over time.

5972
I think RapidEye's questions are pretty central to figuring out what's going on here. If a newspaper can run an editorial shot of the Louvre or the Eiffel Tower lit up at night, why can't iStock license an editorial-use-only shot for that purpose? Is there really a distinction between the newspaper's employee going out to take the shot and iStock selling them one?

I know they're positioning this as protecting the contributor and iStock from legal action, but I just don't understand how that can be (except if someone uses the shot for something other than editorial).

5973
I got a popup for the survey (which is the second in as many weeks). I completed it.

In spite of the bad news for iStock contributors of the idea of global searches and purchase accounts (given forced participation in other Getty sites - Agency/Vetta on the high end and PP for independents on the low), I think it'd be a great idea for customers to have a single login and purchase system.

I did think the silliest notion was the set of questions about having badges for customers for different purchase levels or other activity levels on the site. Just how sophomoric do they think their buyers are?

The overall tone of questions - about what you like/don't about credit systems, what sites you're going to in addition to iStock or instead of - suggests they've got the message that buyers aren't all happy. I wonder how many people of their bread and butter buyers (i.e. not me who just wanted to see what the questionnaire said and acted the way I think buyers would) would spend the time on the survey. I also wonder if they're contacting former buyers who don't go to the site any more (via e-mail perhaps) to ask them to fill it out.

5974
Site Related / Re: Should MSG require confirmed identities?
« on: October 16, 2011, 01:27 »
For what it's worth, if the above suggestion were implemented, I'd be out of here.

I have no interest in joining some clique to sort out the industry and hand down wisdom to the great unwashed, but then I don't have a clue if I'd qualify as legitimate or serious.

That's the problem with all such schemes - who decides who is legitimate and who isn't?

I'd really be sorry to see this forum go, but I think that's what would happen if you went down this road. You'd be left with a small elite talking to themselves.

5975
Newbie Discussion / Re: New here
« on: October 15, 2011, 21:14 »
I'm also new here, new to microstock but not new to photography. Come from a background of sports, PR & news photographer. Been out of the game for a few years and want to get back in. I enjoy reading you guys. Hope it will be of some help. ;D

Have you figured out what you want to do, if anything, about selling stock via the micros? There are plenty of people here who can point you in the right direction if you need it (as long as it doesn't follow the line of one earlier new poster's thread which basically asked how they could dump a library of 30K slides on some agency without doing any work themselves!).

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