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Messages - Jo Ann Snover

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6051
General Stock Discussion / Re: Sales dropping. Istock especially.
« on: September 19, 2011, 21:52 »
I seem to remember Sean posting quite pointedly about the Vetta fast track (pre Agency) that some contributors appeared to have and also the self-inspection that some contributors have. When exclusives were waiting for longer than usual times and the work of the anointed few got to end up online the same day, I remember Sean saying something about that in the forums.

There was an inspector whose work was for sale on other sites and after a brief forum fuss and some time where the portfolio was offline, all went back to normal. I had a hard time imagining that other exclusives would be given so much benefit of the doubt.

There was also the little giveaway of double RC credits during the Vetta sale at the end of 2010, which seemed to me a way to get the favored few their royalty rate for 2011 when the ridiculous Vetta price increase had caused sales volume to drop.

I don't see a lot of consistency from where I sit (even where I used to sit, as a diamond exclusive).

6052
I have the same name everywhere except 123rf because when I started with them, they made the account and loaded images from DVD, so they made joannsnover and I'm jsnover everywhere else.

Many times you end up with different images at different sites because of differing editorial policies - SS likes raster illustrations and IS for the most part doesn't; DT has stringent restrictions on similars from a series, so they'll be missing images others have, and so on. If you do vectors, look at each site's pricing scheme to decide if you're happy with it. For all sites except iStock you can upload JPEGs from your vectors if you don't want to sell the vector originals.

I like to think that people would know my work even if I changed my user name from one site to the other :) If a buyer shops at one or two sites - SS and IS, for example, it'd be nice to make it easy for them to find your portfolio wherever they're shopping that particular time.

6053
iStockPhoto.com / Re: PP query
« on: September 18, 2011, 11:39 »
The PP is seen by some (me included) as a way to transfer sales from a high royalty outlet (up to 40%, 50% on ELs before they took the 10% bonus away) to a low royalty one (20%). No RC credit for any sales via the PP, so over time, you have a harder time maintaining your higher royalty payments at IS.

It's about monthy return on your portfolio, and SS has been doing pretty well over the long haul with that.

6054
General Stock Discussion / Re: Sales dropping. Istock especially.
« on: September 18, 2011, 11:34 »
I can't really offer any useful comparisons as I'm still in transition (from exclusive to non).

I will say that SS has been doing very nicely and that the percentage of OD and ELs really helps to bring up the returns. IS has been highly erratic - some decent days and some weekdays that look more like a bad weekend. It seems as if they're doing particularly poorly in Europe (based on the money I see when I get up in the morning on the West Coast of the US when Europe's business day is almost over.

September is half over, but right now the IS earnings are less than half of August's - it's never been like that in the past. SS September earnings so far are 68% of August suggesting September will be stronger.

I think that under H&F's thumb (via Getty) IS has been making moves that are not customer focused in any way and have such a short-term profit mindset that they're hurting the business. The continued software eff ups and the long time before what's broken gets fixed don't help. Even loyal customers, eventually, get to a point where they've had enough.

The dropping download numbers (look at the monthly sales threads on IS) are not a good sign, even if there's a temporary sweetener of some higher priced sales.

6055
iStockPhoto.com / Re: PP query
« on: September 17, 2011, 20:04 »
You can look at the various "Image pack" options on both Thinkstock and photos.com to see all the ways buyers may pay,

What you make is found here.

6056
Adobe Stock / Re: Piracy at Fotolia?
« on: September 17, 2011, 14:56 »
I like DT's approach - if you accidentally click on the "if you reject it make it free" box you get a warning dialog asking if you're sure. The fact that they put the check box right next to the terms and conditions check box makes that especially important, but if their UI were better, I still think the confirmation's a good thing.

6057
iStockPhoto.com / Re: Sales have tanked big time
« on: September 15, 2011, 15:54 »
@ Lisa - I like "portfolios" as a euphemism here.

Perhaps we can stipulate that all three of them loathe one another equally and just move on?

6058
StockFresh / Re: Finally fair vector pricing from Stockfresh!
« on: September 15, 2011, 14:30 »
I have ignored whoami, but seeing as Lisa quoted her, I think it's worth pointing out that StockXpert was not sold to Getty but to Jupiter Images. Once Jupiter was purchased by Getty (something Peter had nothing to do with), Getty closed StockXpert.

6059
Canon / Re: Canon Consumer Survey
« on: September 15, 2011, 09:19 »
I got it last night and filled it out. It's not a category that interests me (interchangeable lens compacts). Still have the small sensor, thus not that great for quality, so I'd rather not deal with a compact that's no longer all that compact and which needs a bag for the extra lenses.

6060
iStockPhoto.com / Re: Sales have tanked big time
« on: September 14, 2011, 22:40 »
But the independent boycott of Thinkstock was working, that's why they raised commissions early on! It's also why they resorted to forcing participation in TS. I think we underestimate our collective power, and we give up and give in way-y-y too easily.

I don't think I'm giving up, and I've been involved in a lot of the actions to try and bring agencies around to a more contributor friendly point of view for years. If you look at the IS forums, I was one of the vocal critics against the PP from the very beginning. I would never voluntarily have opted in without much better terms. When the commissions were raised and they still didn't get enough content, Getty made it mandatory (and they'd already shoved that down the throats of Getty Images contract holders this spring).

If Getty had offered another raise or an inducement, it would have indicated we still had wiggle room. They didn't - it was a switch to hardball tactics. It's most unfortunate that Getty owns so many of the stock outlets, but that gives them a very big stick. I fully expect them to mandate exclusive IS content into the PP in the future when they discover that it does them no good at all to have just the independent content on the partner sites that's already (plus more) on all the other microstock agencies.

We're outgunned here, at least with respect to Getty. If it were one of the other agencies, they'd have a harder time rebuilding their libraries from zero, but the Getty name will have people falling all over themselves to be abused by them.

6061
iStockPhoto.com / Re: Sales have tanked big time
« on: September 14, 2011, 19:43 »
I think Getty wants to make the most money possible. They don't have any particular wish to destroy competitors, but that's collateral damage given how they operate.

We're a cost and driving down costs is what they're trying to do. Unfortunately for us, there is no control over supply and the barriers to entry (for new photographers) are relatively low, especially if you're not being too picky and there aren't any "name brands" that customers demand.

I don't underestimate Getty, but I also don't want to overestimate the value of my photography to microstock customers. There are plenty of other people out there who will supply Getty if I don't. I will keep my new stuff off iStock for a bit so it shows up elsewhere first, but other than removing my vectors from iStock (which I already did) I don't think removing all of the independent iStock content from Getty's subscription sites would be more than a temporary setback for them.

Unpleasant realities, I'll grant you, but that's what I see.

6062
My husband's insurance covers us (me and 2 kids) at relatively modest extra monthly cost. We're very fortunate to have access to a great plan at a reasonable price. If one could buy privately (in the US) on the same terms offered to groups (no exclusions for pre-existing conditions and no cancelling you if you get sick) it would be a huge improvement for those who want to leave the 40 hours a week job market for consulting, multiple part time gigs, etc.

6063

I get an average of $5+ for an XL, $4+ for Large and $3 for Medium downloads on iStockphoto, Shutterstock pays me $2.85 (or for 80% of my sales there 38c ) for an XXL download, Dreamstime have a sliding scale but the average is way lower than iS.

Are you talking P+ images here? Those IS averages sound very high compared to what I see for regular collection images. I'm making 18%, so even if you're on a higher percentage, I'm not sure that would account for the difference. P+ has helped a lot, but I'm not sure even that would pull my averages up that much.

Also, on other sites, I haven't seen the 12 cents for an XS download that I have seen on IS (again regular collection). That's not the average, but it's pretty painful to see some of the numbers when IS has heavily discounted the credits.

6064
General Stock Discussion / Re: Wierd Getty Search Results
« on: September 13, 2011, 17:25 »
This is a huge area, perhaps worthy of its own topic if you're going to try and make a smart search out of "regular" keywords, but...

Taking your example of a search for girl, I picked Little Girl from the meanings and a series of images of this woman were included. Girl is not a keyword on the image, but with little black dress and young woman I suppose your search assumed little girl. Incorrectly.

If I try to search for little girl blond I get this image and this one., neither of whom are little girls. You could have something simple that excludes any image with nude or sexy keywords from the results for Little Girl (SS won't allow those combinations to be entered on images).

There have been a number of innovative approaches to search, including using visuals (more like this one or this group) and making assumptions based on the sets of keywords. I'm no fan of Getty's CV (a big problem is that it's so inflexible and good keywords on less popular topics or places are hard to do), but if you're going to try a CV on the fly, it'll have to deal with a lot of complex issues to make it work well.

6065
General Stock Discussion / Re: Wierd Getty Search Results
« on: September 13, 2011, 10:48 »
My memory sucks.  Wasn't Istock disambiguation before the sale?

No. DA'ing was a result of adopting Getty's CV. We had a prior iStock-invented conversion from old to new categories (which I think was how they were going to try and solve the problem Gettty thought the CV addressed), so those of us who had been around a while had already been through one "new and improved" conversion already.

There were also bulk editing tools promised to contributors to help them with the conversion, and they were never released. They never helped in any way to educate contributors about the structure of the CV (which some of us did by walking the tree in the edit image dialog to learn how it was put together). There were massive amounts of contributor hours put into that effort. Hence the complaining.

6066
Adobe Stock / Re: Cheap vector prices compared to rasters
« on: September 11, 2011, 13:45 »
I have only a small portion of my portfolio that is vectors, but I don't upload them to places that have crappy prices for vectors, or which sell complex vectors as part of a subscription. I just upload the JPEGs (iStock won't permit that but everywhere else will)

If you do very simple vectors, I don't think it's as big an issue. Once upon a time I'd have said that iStock was the place that had great vector pricing, but I pulled all of mine from there as soon as they said all independent content was getting dumped into Getty's subs outlets.

I may see if I can make some simpler vectors I'm willing to sell as subs and on those sites that price vectors lower than XXXL JPEGs, but right now other things have higher priorities.

6067
iStockPhoto.com / Re: Sales have tanked big time
« on: September 10, 2011, 02:03 »
This week at iStock (weekend hasn't happened yet, to be fair, but these days that's generally pretty small) has been less than half last week (and that was less than the week before that). That's not just one day off for Labor Day, but as I say more and more these days, thank heavens for SS!

6068
iStockPhoto.com / Re: Sales have tanked big time
« on: September 09, 2011, 11:38 »
Re: Popularity: In SS's case I think it's more like downloads per month - an age weighted downloads search with some brief boost for new files

6069
iStockPhoto.com / Re: Changes to privacy policy
« on: September 08, 2011, 17:03 »
I did read it through, but it seemed there wasn't anything out of the ordinary in there.

I was looking for anything that let them flog our personal data to make them more money, but it looks like all the items you'd expect regarding them or third parties operating site services and sending out contributor newsletters and paying us, etc.

I was a bit puzzled as the reference to "click here to opt-in or opt-out of our use of your personal information." took me to my preferences where it didn't appear there was anything new - just the newsletter opt ins.

Did I miss anything?

6070
I hadn't thought of that - but if I don't close my account, won't I have to manually deactivate every single image? I have around 1,000 images on iStock. They can't be placed on PP sites if they're deactivated, can they?

You can ask if contributor relations will deactivate all images but leave your account open - worst they can do is say no :)

6071
Keeping accounts open is a good idea for a couple of reasons.

One is that you wouldn't want someone to start selling stock with your account name and effectively you're reserving your name by having an account there.  Another is that if there are benefits that accrue on the basis of having been a member since mmyyyy, or having sold so many images,  then you can have those if you want to later reactivate your portfolio.

Another is that you get contributor news (for those that do such things) which can be helpful if you want to keep up with what's going on.
 
When I went exclusive I kept my accounts at all the sites I was able to (FT deleted mine). There's no conflict having an inactive account anywhere

6072
*snip*

Regarding the profile pic - seemed like the only say to let people know I've been banned, rather than I'm suddenly thrilled to bits with everything iStock does :)
They didn't ban you because of your comment in the "Feast" thread, did they?! >:(
(that one really made me LOL)

Yes

6073
When on the can system, they never paid for the time it took for the can to update.  That's just how it worked. You're not the first.

I don't have any old documents to back this up, but I don't recall anything saying that you'd get paid immediately. I think that language in the new rate schedule is what makes this different from before.

I wouldn't argue that it's likely they'll try to brush any request for payment  off, but the fact that you've gotten away with something for a long time doesn't make it OK. I think in the past contributors were more likely to overlook things like this because overall iStock was very fair. Lately - with the fraud clawbacks, EL payments messed up (and on and on) - things have become much more "letter of the law" from iStock's side.

He who lives by the sword, dies by the sword, as they say...

Regarding the profile pic - seemed like the only say to let people know I've been banned, rather than I'm suddenly thrilled to bits with everything iStock does :)

6074
...
This was after more than a week and two tickets going back and forth via email.

So I really don't think there's much more to be done at this case, other than maybe hire a lawyer. Probably not worth that.  ;D

Entirely up to you, but I would (a) put the request in writing and (b) send it (e-mail or snail mail) to the new Getty suit in charge of iStock, joyze, and Klein at Getty.

The ASA says, in section 5, compensation: "iStockphoto agrees to pay you royalties equal to a portion of the fees collected in respect of Accepted Exclusive Content that is downloaded or otherwise purchased by end-users according to the rate schedule ... set forth on Appendix "A" to this Agreement, ... and the license or sale of Exclusive Content recorded by iStockphoto and the Distribution Partners."

As far as timing of payments, the ASA says in 5b "In response to a written request, iStockphoto will endeavor to make payment of royalties in respect of purchased downloads of Accepted Exclusive Content on a monthly basis on or about the 15th day of the month following the purchase of Accepted Exclusive Content"

The link to the rate schedule includes these words: "These targets will be used to guide a contributor's royalty rate during that year and to establish the initial royalty rate in the following year. This initial rate will be the minimum the contributor receives throughout the year, however a contributor's royalty rate increases immediately if their redeemed credits total reaches a new level. "

There are no words that say that they can avoid payment because of site limitations, and I would ask them to point out where in the contract between supplier and iStock it authorizes them to do that. Make sure you make a specific request for your back payment (because of that verbiage about making a written request).

They may still do nothing, but I think they are clearly 100% in the wrong here legally and perhaps if you can get someone high enough up to read your case, they may decide that paying you is less trouble that risking a lawsuit down the road. At some point a contributor who's also a lawyer will get cheated and their public relations black eye would be unpleasant.

6075
Youre an idependant? you dont get anything for moving up a pinhole, as an indie, commission stays the same, doesnt it?

Once upon a time, when all was 20% for independents, that was true. Now, you move up from 15% to 20% as you climb the RC ladder.

@KB

There is something that can be done - they can issue a manual payment the way they have for other site eff-ups. When the EL bonus was incorrectly removed months early, as an example. FWIW, I'd pursue this with contributor relations. I think they are contractually obligated to pay you the higher rate for the sales following you reaching that milestone, and I think it'd be worth arguing the point with them.

You might not win, but I do think it's important you don't just accept their initial "no" at face value. This is a bit like dealing with insurance companies that just say "no" to almost everything in the first place because they know that a huge portion of people will just let it go, thus saving them money.

[nostalgia mode]Many, many moons ago when I was a relatively new iStock contributor I had a very large jump in my balance one day. When I looked, there were six large sales of the same image, just seconds apart. I figured this had to be a misclick mistake on the buyer's part, so I contacted whatever contributor relations was called then to ask them to refund the duplicate sales. I got a reply back which included a comment that it was contributor attitudes like that that made the site a great place. How much things have changed since then[/nostalgia mode]

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