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Messages - Jo Ann Snover

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7151
In 2004 was listening to NPR while driving my daughter to preschool. The story was about musicians making a bit of money with a site they uploaded their work and some of the conversation was about micropayments. My brothers are musicians so I went to their web site to find out more and forward it to him. BitPass was the micropayment site they used and I looked at what other businesses were using those payments. iStockphoto.com was one so I thought I'd see what that was about. When I read about it I thought I'd see if they'd accept my photos and thus the journey started.

After about 6 weeks they rejected a file I really liked and I got an article via e-mail that talked about other stock sites. That led me to start uploading to Shutterstock (which was just experimenting with getting FTP working and Jon was still doing a lot of the inspecting himself), CanStock and Dreamstime.

7152
Just another piece of data about them. My brothers sell music - via PumpAudio, Revostock and ProductionTrax among others. They tell me that sales at ProductionTrax haven't been good (for the same music that sells well via PumpAudio and Revostock). Beyond their comment I know nothing about the company.

7153
General Stock Discussion / Re: Who belongs to Whom?
« on: May 13, 2009, 17:26 »
And Getty is owned by Hellman & Friedman (Mayonnaise HQ). Take a look at their portfolio of investments - quite a collection they have amassed.

Interestingly they also own GeoVera insurance which provides our earthquake insurance (after Allstate bugged out of that business). Now I understand why the rates took a huge jump at this last renewal!!

7154
And per image sales are very much more unstable than subscriptions ... you are assuming people are buying large credit packages ... I don't believe that they are ... I suspect that most buyers are buying images as they need them or, if deal with a larger volume, then they are buying the subs ... Someone explain why all the microsites are rushing to sell subs if it does not have financial benefit for them?

I think all the sites (I recall FT, DT and IS mentioning it when they implemented subscriptions) have pressure from some segment of buyers to have a subscription plan. The accounting at their companies prefers the fixed expense for images and they tell the sites they'd like to stay with [fill in site name] rather than go to [somewhere that sells subs] but they need a subscription vs. a package of credits. I guess from the accounting point of view the built-in limits of a subs plan help assure them departments won't go over budget.

7155
iStockPhoto.com / Re: Best Match or Sales Trend?
« on: May 09, 2009, 13:16 »
best match 2.0 has been good to me - not great, but I've had a very respectable couple of weeks (the multimedia charts say I'm up 9% but I'd been in double digit negatives for a while so this is better than it looks).

I'd love to think it's good keywording, but I doubt there's anything more than the luck of the draw. However it does mean that sales haven't tanked across the board (which would be worse news for the longer term outlook of the business). Perhaps it's just reduced the advantage the hot sellers have previously had (that self reinforcing thing that what gets noticed and sells quickly just sells and sells)?

But I agree that having the big name exclusives everywhere else certainly isn't going to increase the overall pool of buyers, and thus has to depress the sales figures for others already at the other sites.

7156
I have wondered if iStock was phasing out exclusivity too, but if they were to do that, as someone said above, it would be an entire rebranding of the iStock image and personally I think that would ruin them. I'm interested to see how HQ responds because I want to know how much pull they still have. that is the biggest test as far as I am concerned.

as for devaluing images, I want to understand this issue as much as possible for future reference. how does the proposed photos.com model compare with the existing sub model offered by SS? am I correct in presuming that the SS model is better than the model outlined for photos.com? (I realize that photos.com using shared iStock content is one of the biggest concerns also)
I mentioned this on an IS forum, but I'll post it here too. When Getty sent the letter to PumpAudio contributors telling them their cut was being reduced to 35% from 50%, they also called some of their contributors. I know because two of my brothers are PumpAudio contributors and they got called. If they are willing to become exclusive, they get to keep their 50% commission - at least for now.

I don't think the exclusive status will go away in the short term - but once there are no/few other viable choices, it may go away or see peremptory rate cuts.

7157
I don't know if you already did, but I sent a link to this post to mevans via sitemail.

7158

Sorry if these seems like a complete downer, but it's my experience, so I'm tossing it in.   Of course, every business situation is unique and things could go in a totally different direction.  My own prediction though is that Getty is going to leave the microstock business in a shambles

It is a downer, but doesn't mean you're wrong :)

What, if anything, can contributors do to keep a productive environment for us in which to sell our images? It seems that stalling Getty's attempts to undercut the other sites that make money and offer better terms to contributors is a key thing. If there were no other sites (no significant ones; there's always going to be a NewStockOnTheBlock.com popping up every so often) then contributors would have no leverage at all and our take could be reduced almost at will.

If content from StockXpert was largely gone from Photos.com Plus/JIU+ but largely present at other sites, one would think that buyers would prefer SS subscriptions or DT or...

Joe Gough posted in the IS forums about his very small take from the StockXpert/Jupiter sites. If his experience is roughly typical, it should make it relatively painless to remove files there for many.

Then there are IS exclusives - like me - who can opt out of any of the deals (which I will). I guess if the pressure from Getty continues, it'll be time to revisit independence, skipping the StockXpert/Jupiter site of course.

My husband reminded me that I knew of Getty's history and should have expected something like this. It's true, but I didn't think it'd happen so soon and in such a destructive way... At least he didn't say "I told you so" :)

7159
So to add to this twisted tale, some PumpAudio artists just posted forum posts (on IS) that they got letters from Getty saying that they were reducing the artist commission from 50% to 35%. I don't have the letter so I don't know what reason Getty gave.

They're squeezin' hard...

7160
Personally I feel embarressed for ever getting involved with microstock. I can see all the macro stalkers out their having their laugh and their "I told you so"

donding, no macro stalkers are laughing at this. remember they were there before... when microstock cut in on them. they too had to comply to microstock, and now, for many it 's the second time having the carpet pulled from beneath their feet.
nobody's laughing, only Getty !
However as I keep trying to remind people who make the comparison, with microstock making inroads, it was with new contributors and new content - by and large people the trad agencies wouldn't let in to their market.

In this case, Getty's asking us to do this to ourselves with our own content! What kind of nuts would you have to be to agree to that without something very big in return?

7161
there, I put my blue picture up....the catwoman suit is at the cleaners ;-) I can't copy Lisa's sunglasses, they are so her!

LOL Stacey and Batman.  I generally do look at the world through rose colored glasses, but I have to admit I have not done so with this deal ;)
...

But isn't that your daughter in the glasses Lisa? (I'm not trying to make one of those fake "you two must be sisters" compliments - I really think it's her :))

7162
I don't mind changing my avatar, as requested, but my opinion will not be changed so easily. 

JoAnn, love your new avatar.  Very appropriate.

We aim to please, ma'am :)

Yes, I got the idea that they were sorry they got everyone in an uproar, but I don't know how I can look at things the same way as before this disastrous announcement. The fact that they'd even think for one second it was a good idea says this isn't the foxhole I want to be in...

7163
It's a real shame that some at IS will give this scheme the benefit of the doubt, because the only power we have is to withhold the content from  the Jupiter sites. Getty doesn't care if anyone's upset, but they would take notice if they had no new content to provide to their subscription properties.

That's not true __ you have far more powers than that if you choose to use them. You can suspend new uploads (which has proved very effective elsewhere), you can drop the crown (which takes a month to take effect anyway), etc, etc.

To be honest I've never understood the attraction of exclusivity. In the normal world higher risk should be in pursuit of higher reward but you guys earn significantly less for taking the risk, you put your livelihoods at the whim of a single distributor and then suffer all the instability that comes with it. Then you complain when it all goes wrong. Why?
In the absence of a forced move to subscriptions, suspending uploads at IS is relatively unimportant - it's subscription sites that depend very heavily on the flow of new uploads.

What I meant was that the only power exclusives had to stay exclusive and get Getty to change the plan was to opt out. I'm well aware of the option to drop exclusivity and very well may have to go that route. The appeal of exclusivity for me is a blend of factors, and of course I'm unhappy with a bone-headed move on the part of my agent. If you don't want to read about it, click the ignore button and be happy.

7164
The idea that this is all speculation sounds reasonable.  For istock exclusives it may be true. 

But for those of us who have been through the same situation with Stockxpert as it was taken over my Getty, this is not speculation.  It is a very familiar scenario indeed.

Only difference is that the deal being offered istock exclusives is considerably worse than the one offered StockXpert contributors.  I think they are assuming that the loyalty of istock exclusives to the company and their inexperience with the rest of the industry will cause them to take a deal that is very much against their self interests. 

From some of the comments in this thread and the one on istock they may be right.

it's probably more conditioning than anything else, lisafx. if you've been exclusive for so long, it must be hell trying to unravel a global mentality. it will take time for that, which again I think Getty is betting on this cooling down period to their advantage.
just my tuppence thought.

Not all the exclusives have been so a long time - me for example. I was in the conference call with the Jupiter folks trying to improve the horrible proposals they had for StockXpert - and a number of prior dust-ups with sites trying to impose new terms that were not in contributors' best interests. I have kept roughly abreast of what's been going on at the various sites in the last year as like it or not, there are some things that affect all of us as a group.

Even earlier I've been around software companies that were acquired and I've seen a number of these stories unfold. It's this collection of experiences that informs my best guesses about what is likely to happen. Clearly we don't know what will happen, but waiting until the stuff hits the fan instead of trying to alter the course of events where we can just makes no sense to me.

It's a real shame that some at IS will give this scheme the benefit of the doubt, because the only power we have is to withhold the content from  the Jupiter sites. Getty doesn't care if anyone's upset, but they would take notice if they had no new content to provide to their subscription properties. Once the dribble of stuff starts because some people believe that something is better than nothing, it'll be very very hard to stop the momentum.

7165
Wowzers!

Ditto!  This is really big news!  

And good news IMO.  If things on istock go south with this new photos.com/jupiter deal there may be some exclusives looking for a new home... :)

And some of the bad taste in my mouth over the past behavior of FT management would certainly be assuaged somewhat by Patrick being there - not eliminated, but I'd feel a ton more comfortable...

7166
In some ways I really feel for the iStock admins.  I don't believe for a second they are on board with Getty's plan.  They are doing their jobs, doing their best to defend the indefensible.  I don't envy their position.

Dan, this is my thought too.  Most of istock's admins have been there for a long time and put their heart and soul into making it what it is today.  This has got to be devastating for them. 

I am guessing they secretly hope contributors raise such hell that this can't be implemented, or at least has to be drastically improved to be fairer to contributors.

I would guess that this isn't what the Calgary folks wanted either. However, even if we manage to stall or change this proposal, how could things return to "normal"? We'll all know that Getty is just waiting to find another way to get the commission down. I'd be looking over my shoulder (and I knew Getty had a truly abysmal track record of contributor relations, but I didn't think they'd try to dismantle the IS system quite so soon).

IMO the folks that think this will bring business to IS are being naive. I still haven't heard anything rational about why the experience over the last year with StockXpert and the Jupiter properties would not play out again in the same way.

While this is particularly calamitous for IS exclusives, I think this is very bad news across the board as I don't expect the more generous 30 cents/30% commissions for StockXpert contributors to  continue unchanged.

7167
I am extremely concerned about the ongoing developments at StockXpert/Photo.com/JUI and I wonder whether it is finally becoming time to pull my portfolio there...

2) Photos.com Plus/Jupiter Images Unlimited. In my view the aggressive marketing at these agencies represent the most serious threat to microstockers' income we have ever faced. Subscriptions at both of these sites, especially annual packages, undercut all the other agencies we enjoy supporting. I'm increasingly of the mind that we should not be supporting these two agencies at all.

3) Unsustainable. The cheapest subscription packages are almost certainly losing JIU/Photo.com money at the current payout of 30c. They might be happy to fund a loss-leader initially but eventually something will have to change. Either they're going to have to increase prices or reduce our royalties. Judging by the 3c royalties being offered to IS exclusives I think we know which is the more likely...

There is a real danger that JIU/Photos.com will damage the sustainability of other fairer agencies (if they haven't already) or the other agencies will have to act likewise in order to compete. Either way we stand to lose __ big time.

This interests me as I begin to flesh out my own "plan B" - which sites to upload to if I have to stop being exclusive at iStock (I was an independent for nearly 4 years until last August).

 One of the reasons I switched to exclusive was concerns about various predatory (to contributor) moves and a belief/hope that I was moving to a site that was in it for the long haul. Watching Getty try to go after SS - and I think SS realizes this if you look at the marketing program they announced yesterday - and thinking that if they were to succeed, that replaces higher royalties with much lower ones for all of us.

I did have my porfolio at StockXpert, but I'm not sure putting it back there makes any sense as I'm fairly certain that if Getty succeeds in pushing through this grab for IS content, the next thing is that they'll change the StockXpert contributor deal as well.

The argument that if you sell subs one place you should do so everywhere doesn't make sense to me - it's about monthly income over time and which sites can deliver it. I gather SS has had a few ups and downs lately, but possibly this marketing push will avoid them becoming a casualty of a rush to the former Jupiter properties.

7168
Ok... Let's find some nice independent agency which cares about authors!

There's already a few of them.  But they don't sell images worth a darn, so what's the point?

they don't have the clout without all your images. any one of them could, if a significant number of dissatisfied exclusives and non moved their port to them.
True, but some of us tried Gimmestock and Albumo and PhotoShelter - Lucky Oliver anyone? Putting images on a site isn't enough.

You need not only a site, but some credible marketing plan to get buyers to the site. Without that, fairness to contributors isn't really more than a nice principle.

7169
Anyone who intends to opt out of the iStock/Getty plan to put content on Jupiter Images properties at low royalties, might like to change their iStock avatar to show that. You'll see a lot of red floating around the IS forums right now...

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