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Messages - ShadySue

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13901
iStockPhoto.com / Re: Istock F5 epic fail
« on: March 23, 2011, 18:10 »
There has been an ongoing $0 sale issue.
It looks like Getty Images is the most likely answer for the OP. The images were only put up on Getty at the very end of January, and February sales aren't due to be notified until the end of March.

Really? It's never sold at all (apparently) in 15 months on IS but as soon as it gets to Getty it sells almost immediately. Possible but hardly likely.

Considering that Istock can't even build a secure site or a working search engine and simply gave up attempting to produce real-time statistics 3 years ago ... why would anyone assume that their sales reporting system was particularly robust? Istock have got plenty of form when it comes to accounting 'errors' that just happen to be in their favour ... but not so much the other way.

I'm surprised the OP hasn't yet contacted the magazine to find out where and when they bought the license.
Oh, I'm not defending iStock. Just the possibilities.
I believe from hearsay that if CE are looking into it, they ask you not to contact them yourself.
Of course, it could just as easily be that it is a genuine sale which hasn't been reported to the tog.

13902
iStockPhoto.com / Re: Istock F5 epic fail
« on: March 23, 2011, 17:48 »
There has been an ongoing $0 sale issue.
It looks like Getty Images is the most likely answer for the OP. The images were only put up on Getty at the very end of January, and February sales aren't due to be notified until the end of March.
I've often wondered what happens if someone gets a free image via, e.g. free credits from a Moo card. Do they show up as $0 sales. I can't remember ever reading of anyone that happened to (probably because most people wouldn't be able to work out how to get the free sale!)

13903
iStockPhoto.com / Re: Istock F5 epic fail
« on: March 23, 2011, 12:34 »
The thing is, these targets could be motivating for some and demotivating for others. If some see that they could reach the next target they could beaver away, competing with other suppliers for the few spaces at the higher rate - and to make 'them' more money, of course.
If some see, realisitically, that they are very unlikely to reach the higher rate, whatever stage they're at, they could just say, what.
They were far better having people co-operating to raise each other.

13904
iStockPhoto.com / Re: Istock marketing fail
« on: March 23, 2011, 07:09 »
There was some sort of linkup marketing thing mentioned on the forums last week ...
http://www.istockphoto.com/forum_messages.php?threadid=311632&page=1
I'm moe concerned about not seeing print ads any more, in particular none in Computer Arts, which I'd have thought was pretty essential, even if a smaller ad, just to keep the name out there.
Others have said they're not seeing iStock ads on the web any more, rather Thinkstock. I don't tend to notice web ads, presumably, as I've noticed neither.

13905
Newbie Discussion / Re: How to get Attitude on my Photos
« on: March 23, 2011, 05:24 »

The point when my photography really turned the corner was when I learned to see "quality of light", not intensity, quality.  One morning, yes, morning, not evening, go out before the sun rises; sit in a chair and watch the light change.  Watch the change from purple to red and yellow to brighter shades of white; do no leave your chair till the sun is 15 degrees above the horizon, roughly 9 am.  Every once-in-a-while, close you eyes to blank out everything; then open them and look at the light (not the sun, the light).  Notice the shadows, the softness of the light, the feel of the light, and so on.  It will not come the first time, it may take 100 times but once you train you body and eyes to see the light, your images will change because you have changed.
Excellent advice, but it depends on where you live: if it's here, it'll need to be well before 6 a.m. nowadays (we just had the equinox), and the sky/light will just get paler and paler grey. Also, if you're in a valley, as I am, the light intensity will be strong before it gets to you (depending on the direction of the valley, I guess!).
You may need to make a special trip. Or it may be right outside your door.
OTOH, if you live near the equator, that will all happen within about 10-15 minutes: pitch dark to 'harsh' within 1/2 hour.

13906
Alamy.com / Re: QC 5 days?
« on: March 22, 2011, 18:34 »
Don't they give you a reason for the rejection?
A 'partial rejection' means something has gone wrong technically with the upload. Usually most of the batch goes through, but one file doesn't. IME, it goes through fine when resubmitted.

13907
Seems to have been an enormous best match change this afternoon, at least in a couple of my 'test' keywords. Looks like 'slider in the middle' has lots more new files on the first page; slider at the right favours downloads and new uploads are way down.
Oh, just tried a different keyword, and although the slider position gives a different sort, neither favours new files.

13908
Seems to have been an enormous best match change this afternoon, at least in a couple of my 'test' keywords. Looks like 'slider in the middle' has lots more new files on the first page; slider at the right favours downloads and new uploads are way down.

13909
iStockPhoto.com / Re: Vector Vetta rebellion
« on: March 22, 2011, 07:28 »
Could some one please explain me what makes illustration Vetta different from photo Vetta ?
Why so much negativity against it with illustration but not against it regarding photos ?
When photo Vetta was introduced, the deal for producers was much better, then having lured us in, they shafted us.

Yes i know this, but now its the same deal for illustration and photo vetta. so why not rebel against photo vetta as well ???
You can start it, if you like - I'm banned.
Plus I can't see iStock quaking in their shoes if I threatened to pull out of Vetta. It needs to be a seriously big hitter with lots of high-sesling Vetta pics; also that they wouldn't like to delete or ban in case they pulled their port or became independent.

13910
Interesting point by Sean. I like the b/g darker, as the girl 'pops' more. That's clearly why I'm not a big hitter  ;)
Gostwyck has a point too, which is a problem with they system: you have to choose between giving buyers what they might want and doing what's best for yourself. At least your girl has a natural smile, not one of these awful cheesers.
Have you ever thought of uploading one to one agency and one to another, as you're independent? Just an idea, and it wouldn't prove anything.

13911
Ah, but remember there are some buyers who always ask for more serious expressions.
Submit both, but leave some time between uploads.

13912
iStockPhoto.com / Re: Istock F5 epic fail
« on: March 22, 2011, 06:00 »
Update: it seems you can edit them if you go into MyUploads>Deactivated files

13913
I did a search for one image that was accepted yesterday using words that bring it to the top one to five images on top of page one on Shutterstock and Dreamstime (even after many months online) and after going through 7 or 8 pages on IS, I still couldn't find it.
It's always been around 24 hours between being accepted and showing in your port. Now it's taking between 24 and 72 hours to get from acceptance to portfolio and then it might take up to another 48 hours to show in the search. But that's not consistent. Sometimes it's 24 hours in port and in search. Must just depend when your acceptance comes in compared to when they update things. Or something.

13914
iStockPhoto.com / Re: Vector Vetta rebellion
« on: March 22, 2011, 05:07 »
Could some one please explain me what makes illustration Vetta different from photo Vetta ?
Why so much negativity against it with illustration but not against it regarding photos ?
When photo Vetta was introduced, the deal for producers was much better, then having lured us in, they shafted us.

13915
Why don't they just have fields that you fill in eg.
day
month
year
town/city
state
country

Then they can put in what ever h#ck#ng order they want. Of course that would make sense and will not be adopted.

I suggested that to the leads right when the programme was rolled out. As you say, too sensible. And too easy: that's web 101 and the iStock webbies have to be 'cutting edge'.

13916
Can you explain this comma thing with examples of wrong and correct? I'm totally confused and wondering why they will reject an image for a comma? I won't upload anything until I see what they are doing to yours, because I'm sure I'll get something wrong. I looked at the examples and they are all different. SNAFU

It's totally arbitrary.
Here's the official sticky thread with the examples:
http://www.istockphoto.com/forum_messages.php?threadid=300292&page=1
From this, the officially sanctioned date formats would seem to be:
February 2, 2011;  January 13, 2009;  & some more in this format (comma between date and year)
January 22nd 2011; no comma
October, 23 2010  Note, totally bizarre positioning of comma.
8th September 2007 - no comma

And in this thread:
http://www.istockphoto.com/forum_messages.php?threadid=310782&page=1
The same inspector gives as an example:
Alicante, Spain, 21st April 2009 (a comma, not a hyphen between Spain and the date, no comma between April and 2009)
Zat valley, High Atlas Mountains, Morocco - 26th January 2011 (no comma between the month and the date)

I've had over 140 acceptances with the date given the way I would normally give it:
1st January2011.
However I've also had several rejections, telling me to "put the date in the format month, date, year", and when I've questioned it, I've been told, by the admin who gave all the examples above, that I MUST put a comma between the month and the year.
I truly don't understand why I'm getting rejections for following an official format given by the editorial lead.

Example of rejected date - West Kilbride, Scotland, UK - 31st July 2010
Rejection reason: "++Please write the date in the required format Month/Day/Year. Thank you!++"
H*ck - where did these forward slashes come from?                              ^   ^

13917
Had another strange one today.
Rejected for different date in EXIF and in caption.
Oh, ditsy me, I thought.
So I resubmitted, and the date in that auto-populated 'date created' field was the same as the date I'd put in the caption. Checked the rejection notice again, and it said that the EXIF was different. (I just take the date from the 'date created' into the caption). Checked the file EXIF in Bridge, and right enough it was one day different.
AFAIK, that hasn't happened before. I had another rejection a couple of weeks ago, which was a no resubmit. The inspector also pointed out I had different dates, but I put that down to my carelessness and didn't check.
How on earth can that happen?
So I changed the 'date created' field and the caption to be the same as the actual EXIF data, and put a note in for the inspector.
That comma is still killing me. Although I was trying hard to remember, I had another 'comma' rejection today. After I resubmitted it I checked my queue and found 8 out of 38 where I'd forgotten the bl**dy comma, and (as we can't change captions) I had to cancel and upload them again, in case I got the inspector with the comma obsession (the others don't seem to mind).

13918
iStock have particularly said they don't want hard news. More like 'secondary editorial', maybe for textbooks, magazines editorial articles, guide books etc. No big name celebrities, no sport.
I haven't heard where they're marketing the new editorial images, and although they're insisting on editorial standards, a buyer can't filter out other images which they can't be sure were unaltered. We have no ability to indicate any images in the main collection which are unaltered.
Also, they seem to be sticking to their usual "lighting standards".

13919
If you want to engage with an ethical, generous photo agency, put your stuff with Alamy. They let you keep 60% of what you earn and then they hand over most of their 40% to medical research. And - amazingly - they find that doing so is "sustainable", even though their turnover is much lower than iStock's.
Oh that would be soooooo ideal: if only it were sustainable for contributors too (haven't had a sale there for a month now).

13920
iStockPhoto.com / Re: Istock F5 epic fail
« on: March 21, 2011, 08:52 »
Deactivated files are showing in lightboxes, though unpurchasable.
E.g. here's one - the images were accepted last year, then deactivated for IP, I have reuploaded them as editorial, so two of several images are showing.
http://www.istockphoto.com/search/lightbox/7851533/#10c45393
I'll leave it like this for illustrative purposes, then I'll take them out of the lightbox in a few days. I clearly didn't think to bother to take them out of the lightbox when they were deactivated.
Might affect other people too: I saw a post in the iStock forums. I don't think they're showing in ordinary searches.


Yes, my deactivated images are showing that way in lightboxes as well. I would have thought that once an image is deactivated, it disappears from wherever it might be, since it doesn't show in the general search.

Oh, I've just realised (d'uh!) that I can't get them out of the lightbox because you can't go in and edit deactivated files.
I see there's a second thread about it in the Help forum: I noticed one a few days ago.

13921
iStockPhoto.com / Re: Istock F5 epic fail
« on: March 21, 2011, 07:45 »
Deactivated files are showing in lightboxes, though unpurchasable.
E.g. here's one - the images were accepted last year, then deactivated for IP, I have reuploaded them as editorial, so two of several images are showing.
http://www.istockphoto.com/search/lightbox/7851533/#10c45393
I'll leave it like this for illustrative purposes, then I'll take them out of the lightbox in a few days. I clearly didn't think to bother to take them out of the lightbox when they were deactivated.
Might affect other people too: I saw a post in the iStock forums. I don't think they're showing in ordinary searches.

13922
General Stock Discussion / Re: Return Per Download Survey
« on: March 20, 2011, 17:13 »
veer, canstock

funny putting exclusive options as for someone who is istock exclusive their best rpd has to be istock
It's the only way we could see the result, which could be interesting.
If an exclusive put answered 'iStock', that wouldn't be a balanced vote.

13923
Alamy.com / Re: QC 5 days?
« on: March 20, 2011, 16:15 »
I've experienced delays when the batch ended up with 'partially failed' status. In every case this happened, it was because of 'file processing error' in one of the files in the batch. Which I assume means some type of technical problem with the file itself (rather than the photo content of it). I also assume that in this case the batch goes to some other queue.
Yes, that's maddening when your batch was held up for something which wasn't even your fault.

13924
[snip important information]
I have seen similar posts from exclusives.  Unless you are a TOP selling exclusive or an admin of some sort at Istock, you are SOL in the case of misuse of your images.  Sorry to dispel any lingering illusions about Istock's level of commitment to enforcing their licenses.
From the Exclusive ASA starting halfway through point 7b:
"#

NOTICE: You acknowledge that the Exclusive Content you provide pursuant to this Agreement that becomes Accepted Exclusive Content may be purchased or licensed by members of the Site or distribution partner sites with the intention that they will adhere to the terms of the Content License Agreement or any distribution partner license agreement. Where iStockphoto becomes aware of the breach of a license agreement by a user of Exclusive Content, it agrees that it will take initial steps in accordance with its usual business practices for the exclusivity program to request that the offending party refrain from its prohibited use of such Exclusive Content."
From what I've heard, that is a cease and desist, which might be reasonable if it's an online use, but not much consolation if something has gone out in print.
 iStockphoto will use commercial efforts to further assist in the protection of your intellectual property rights, at your request and expense.
# Notwithstanding the foregoing, given the exigencies of the stock photography business and the prevalence of royalty-free content, iStockphoto cannot take responsibility for the compliance by purchasers and licensees of the terms of such agreements. Accordingly, you acknowledge and agree to the possibility of Exclusive Content being used in a manner that is not contemplated in this Agreement or the Content License Agreement or any distribution partner license agreement, and you agree that notwithstanding any rights you may have to pursue the licensees of such Exclusive Content at law, iStockphoto shall have no liability to you or any person claiming through you for any breach by a licensee of the terms of any agreement respecting Accepted Exclusive Content. "

13925
Don't even get me started on bankers' bonuses, e.g.
http://www.bbc.co.uk/news/business-12663730

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