Quote from: Chelsey Schaffel on February 14, 2011, 19:12

Is the ability to edit keywords post-publish on the agenda for Veer?  
This is definitely still on our radar. It�s something we discuss often, but is a more complicated business decision than is likely apparent from the outside. We do consider cleaning up old SnapVillage keywords a particularly high priority, and are aiming to focus on those specifically in the coming months. We want to make sure your images are searchable, and don�t want to place the clean-up burden on you since the errors that were created as a result of the transfer were out of your control.

Opposite to the others here I agree it is your job to clean the keyword-mess that you made with Snapvillage. But it should be more than high priority I delivered high quality material to you and you did just three keywords or so to them and best of it these keywords were wrong - go figure!!!!!
REALLY GET THIS JOB DONE before you send this keyword-mess to your partners!

Hi grp_photo,

Are you referring to images that were transferred from SnapVillage, or recent uploads? If they were recent uploads, please send the image skus in question to [email protected], and we can take a look to see if they were mis-keyworded, or if there may have been some other error. We certainly aren't aiming to make your images unsearchable, as that doesn't benefit you or Veer.

Chelsey

My images are on snapfish, but the copyright is given to snapfish, I am not being shown as the copyright holder. Is there something I'm missing here?

2210476.jpg
� Snapfish
Newborn Whitetail Deer Fawn
Image ID: 580209

This is one of my images. Can someone clarify whats going on?

Hi brm1949,

Thanks for the question. I'll look into this for you and let you know what I find out.

Chelsey

Hi dirkr,

Thanks for the questions, and apologies for the delayed response. Don't worry, I'm not ignoring you. I'm just waiting for some responses from our legal team on some of this, to make sure I can give you accurate answers.

Thanks for your patience. I'll post an update here as soon as possible.

Cheers,

Chelsey

hello Chelsey,

a bit off-topic, but now that you're here on the line...
i noticed my royalties on Veer now show like this: 3.5000 and 0.3500  etc. Is it intentional to have that many digits? It seems a bit useless... (no biggie though).

Hi Artemis,

Likely not. It could be a glitch resulting from some site updates this past weekend. I'll pass your observation on to our developers.

Thanks!

Chelsey

Hi everyone,

You may already be part of the Veer community on Facebook. We're pleased to announced that we've recently added a new page devoted to contributors at http://facebook.com/VeerContributor.

We've already uploaded all of Shawn's video tutorials so they're easily accessible in one place. In the coming weeks and months, we'll be bringing you more information about creative trends, popular searches, new tutorials, and other resources to help you improve your work.

We'd also love to hear from you! We've included a discussion forum, and are kicking off the conversation by asking for your feedback about Member pages. We've got some changes coming to veer.com this year, and want to know what you'd like to see. (Do feel free to post those ideas here as well--we certainly plan to stay active on MSG, since this is such a great forum for interaction!)

We hope this will be a great additional way for you to connect with us, have access to new resources, learn, share, and provide feedback.

Enjoy!

Chelsey

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Chelsey Schaffel
Manager, Veer Creative Content

http://www.veer.com
 

Hi all,

Thanks for the continued discussion. I'll address your follow-up questions and comments in order.

lightscribe - Thanks for the additional thoughts. We are familiar with industry standards, and while I can't speak to the specifics involved in our decision to include or exclude various features, I'll reiterate that all of your feedback on the matter is important, and we will consider it as we refine both the API program and general site functionality. (Leaf and cclapper, thanks for your additional feedback as well.)

lisafx - That's probably a safe assumption, though I encourage you to email [email protected] if you have questions about any specific items appearing in your dashboard.

masterpiece - cclapper is correct; you'll need to contact 123rf directly. Veer doesn't have any relationship or partnership with them, so I unfortunately can't provide any insight as to why your images from your 123rf portfolio are available via Photogenica.

Cheers,

Chelsey

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Chelsey Schaffel
Manager, Veer Creative Content

http://www.veer.com

Hi everyone,

Appreciate the feedback (positive and negative) and dialogue. I�ll answer as many questions as I can now, and provide further information as it becomes available to me, if there are still outstanding inquiries.

I�ll try to respond to everything in one post, so as not to clutter the thread too much.

Why is my real name showing on a partner site, if I use an alias on Veer?
This may be a bug, and our developers are investigating. If you use an alias on Veer, the intention is for that to be mirrored on partner sites.

Phil � to show an alias instead of your full name, click �Edit� in the Contact Information area of your Veer Member Page (right-hand side of the page). There are fields there to enter an alias and, if you wish, a custom URL.

Do the partner sites resell to other partners?
No. Your images will only be sold through the companies we�ve partnered with directly. We know that �trust us� can be a dangerous phrase and may be asking a lot given that some of you have had negative experiences with this kind of thing in the past, and that�s understandable. We hope that some reassurance will come from the fact that, as I mentioned previously, the sites we�re working with are partners with whom we�ve had established relationships on the traditional side of the business for many years, and we see this as a way for you to increase your exposure and revenue.

How will the royalties/sales appear on my dashboard?
Sales acquired through the API will be processed and shown once a month, at month�s end. Sales will look the same as your regular Veer sales; they will not be broken out as API sales. We�re able to track this information in our own database, and will be working with the developers attempt to add more details to your own dashboard. We know this is an important issue for you.

What does an EL sale through Photogenica net the contributor?
Thomas, the simple answer to your question is, yes�you earn the amount listed on the contributor rate card, as if the image was sold at Veer. For example, even if the price of a multi-user EL is lower on a partner�s site than on Veer, you still earn $17.50�the royalty indicated on the Veer rate card.

Are licensing terms the same for partner sites?
Yes.

Which partner sites are we working with?
The API is currently only live on Photogenica. We�ll update you as more partners sign on.

Is the ability to edit keywords post-publish on the agenda for Veer? 
This is definitely still on our radar. It�s something we discuss often, but is a more complicated business decision than is likely apparent from the outside. We do consider cleaning up old SnapVillage keywords a particularly high priority, and are aiming to focus on those specifically in the coming months. We want to make sure your images are searchable, and don�t want to place the clean-up burden on you since the errors that were created as a result of the transfer were out of your control.

Regarding having an opt-out option�your feedback on the matter is valuable, and we will still look at this as a future possibility.

I�m happy to answer further questions. Thanks again for your feedback.

Cheers,

Chelsey

-------------------------------------
Chelsey Schaffel
Manager, Veer Creative Content

http://www.veer.com

Hi everyone,
 
We�re excited to announce a new opportunity for Veer and our contributors that creates more visibility and sales for Veer�s microstock images around the world, via the new Veer Reseller API.

For years, Veer has had an established network of trusted localized resellers that market and sell our macrostock images in areas we don�t sell to directly. Now we�ve created an API that allows us to offer Veer�s microstock images to our global network of resellers who want to provide lower-priced content to their customers. The API allows our resellers to easily integrate Veer microstock images into their localized websites.

The royalties you�ll earn for sales of your images in the Veer Reseller API are exactly the same as if you�d sold the image on Veer.com (see our current rate card here: http://contributor.veer.com/images/pdf/Veer_Contributor_Rate%20Card_%28020111%29.pdf). It�s just like selling your image on Veer, except that the sale happened on a reseller website.
 
The first partner in our reseller network use the API is http://photogenica.pl/, based in Poland. We�re currently exploring opportunities with our other partners, and will notify you about other partners to adopt the API in the future.

Based on our current technology, there is no opt-out feature. However, as the royalties you earn via the Veer Reseller API are exactly the same as selling your images on Veer.com, and as our reseller network increases visibility and sales opportunities for your images, this program is a great benefit to contributors.

We do apologize for not providing more advance notice that we�d be implementing this program. The timing wasn�t coordinated accurately on our end, and we feel bad that this caught many of you by surprise. I hope our track record with regards to communicating updates to you speaks to the fact this isn�t something we make a habit of.

As always, questions, feedback, and discussion are welcome.
 
Cheers,
 
Chelsey

-------------------------------------
Chelsey Schaffel
Manager, Veer Creative Content

http://www.veer.com  

Hi all,
 
Following on the successful re-launch of Veer last July, we�ve had some time to review the performance of our credit pack sizes and pricing.  Based on our positive growth and demand for higher volumes of credits, we�ve decided to make a few changes to our credit pack sizes and pricing as we continue to ramp-up our business in 2011.  We�d like to share the changes with you and what it means for contributor royalties.

Introduction of two new large credit packs

Veer�s larger customers have expressed a desire to purchase images in higher volumes, which is great for Veer and our contributors as we�ll see even more downloads this year.  In response to this demand, we have added two new large credit packs of 6,000 and 12,000 credits. 

These large packs have our lowest price per credit to date, of $0.82 and $0.78.  Previously the lowest price per credit was $0.88 for the 2000 credit pack.  Now, with the lowest price per credit at $0.78, it means the largest potential share of royalties is increasing from 40% up to 45%.

Price increase for eight USD/CAD credit packs (GBP/EUR excluded)

With increased customer demand for credits, we�ve also decided to increase the price of some mid-sized credit packs in US and Canadian dollars only.  This increase is between 1% and 14%.  See the table below for the breakdown. 



Contributor Royalties

For simplicity and transparency, Veer pays contributor royalties at $0.35 per credit regardless of the size of credit pack purchased by the customer.  With the pricing changes to our credit packs, contributors still earn the same royalty per image.  For example, just as before, if a customer downloads a Large image for ten credits the contributor gets $3.50.

Because royalties are currently set at $0.35 per credit and because the credit pack prices have changed, this means the contributor percentage share of the price per credit has changed as well in some instances.  For some credit packs, there is no change. For others, the contributor share goes down between 0.2% and 5%, while for the new 6,000 and 12,000 credit packs, the percentage share increases between 3% and 5% above the previously largest pack of 2000 credits.



Since there are similar sized increases and decreases to royalty rates as a result of these changes, the overall royalty rate for most contributors will be largely unchanged.  As such, we are maintaining the contributor royalty per credit at $0.35 for this credit pack price change.  If there are future credit pack price changes, we will review the contributor royalty per credit, as we have done in this case, and make adjustments based on the given circumstances.

See the updated Veer Contributor rate card here.

Questions and discussion are welcome. Feel free to respond here, or email us at [email protected].

Cheers,

Chelsey

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Chelsey Schaffel
Manager, Veer Creative Content

http://www.veer.com