Just uploaded a bunch of vectors into 123rf. They all got approved, but never showed up in my port. It has been days.

Hi desmondfun,

Please advise us your UID thus we can check it for you! You may DM  us your UID via twitter, too!


Many thanks,
Anglee

Hey everyone,

We're experiencing a massive increase in submissions. Hence, our reviewers are working as fast as they can to approve your images.

Please be patient and bear with us. Your cooperation is much appreciated. Thank you.

If you need someone to talk to, or a direct line, here's my email: [email protected]


Many thanks,
Anglee

Anglee, on what criteria are the images included into EVO collection? I searched for "old man"  among EVO only and well... judge for yourself. Majority of those less-than-300 photos are from a handful of contributors only and there are a LOT of similar shots.

http://www.123rf.com/search.php?word=old+man&Submit=Search&t_word=&t_lang=en&search_evo=1&srch_lang=en&cko=0&imgtype=0&exppl=0&pplcnt=0&srchgender=0&srchage=0&exclude=&itemsperpage=100&orderby=

Just wondering... what are the criteria to submit to the EVO collection..?..

Patrick.

Hey all,

EVO submitters are by invitation only. They are selected and invited by our panel of reviewers. 123RF's reviewers will constantly keep a lookout for potential photographers among  contributors and invite them for EVO submission. 

Cheers,
Anglee

Quote from: Anglee on August 15, 2010, 22:14

Thanks for the headsup! We've rectified the issue. You may check it now.

I checked it with a simple benchmark: asia landscape tropical. Quite straightforward, I guess. I want a landscape, in Asia, and in the tropics. The first page is still full of seascapes, beaches, cityskapes (Hong Kong). God forbid, there is that Athens Parthenon again, on the second place, from Fabrizio Chiruzzi. It's not a 123RF glitch, this guy is a fatal spammer. No wonder he turns up in 70 lightboxes.


http://www.123rf.com/photo_307949_temple.html

177 keywords.

architecture, worship, world, woods, wooden, wood, white, waves, water, vintage, vacation, tropical, trees, travel, tranquillity, tranquil, tradition, tourist, tourism, tin, mine, temple, technology, sunset, sunny, sundown, sun, summer, study, student, strength, street, stone, statue, stand, solitary, solid, sky, site, silhouette, seascape, sea, school, scenery, saltwater, ruins, ruin, rome, roman, rocks, road, restored, remains, religion, relic, pythian, preserved, planks, pillars, pillar, person, people, peaceful, path, palace, outline, outdoors, outdoor, omphalos, olympics, old, ocean, navel, nature, mountain, monument, mining, middleeast, man, lonliness, light, levant, lebanon, laptop, landscape, landmark, jupiter, jordanian, jordan, jerash, italy, italian, isolation, isolated, island, internet, industry, industrial, human, horizon, homework, history, historical, historic, heritage, heliopolis, hawaii, greek, gree, god, gate, games, forest, florida, europe, escape, empty, empire, east, desolate, design, deserted, delphi, delfi, decapolis, culture, cultural, cornwall, cornish, construction, connection, connect, concord, computer, columns, column, colors, coastline, coastal, coast, cloudy, clouds, cloud, clipping, classical, classic, civilization, civilisation, cityscape, city, chimney, calm, buildings, boats, blue, black, big, beauty, beach, background, baalbeck, attractions, attraction, atmospheric, atlantic, athens, athene, asia, artemis, archeology, arch, apollo, antiquity, antique, ancient, alone, acropolis

Laptop and Florida, huh? Say no more. If you allow that kind of spam, no wonder that the real asian tropical landscapes pop up on page 99999. I don't want to compete with this.

Hi FD-Regular,

Thanks for bringing up this issue. We have a system to counter/automate this issue but it was overlooked because of they're "old accounts". Our keywording specialist is on top of this now. A warning letter will be issued for these spammers. And, of course, we'll be on continual lookout.
 
Many thanks,
Anglee

Quote from: neotakezo on August 11, 2010, 20:15

Quote from: fai123rf on August 06, 2010, 11:15

Hi, Ben. We're unable to locate the email. Did you send it to [email protected]?

I used the "contact support" link in your website while logged in to my account and providing all the details it asked...so no, it's not an "email vanished" thing.  More likely some support guy didn't feel it worth the time to reply so he just hit the delete button.

Hi Neotakezo,

Thanks for the information. We're checking the source that causing the issue now and will respond to you via email. Please be patience with us.

Cheers,
Anglee

Hi Neotakezo,

We've tested the email system ourselves and everything is well on our end. Have you checked your spam? May be the message has been sent to spam. You could send the email to me at [email protected] .


Thanks,
Anglee

I have got different situation

I had always XXL sales for $2.350, but my last was for only $0,92.  Something has changed?

Hi Michal812,

Thank you for the headsup. This is definitely a bug. Don't worry though. Our database still captured your earnings correctly. Nonteheless, the issue has been remedied. Please check.

Cheers,
Anglee

123RF is once more going nuts.. what is happening there?... the sales are ok but the reviewing is just crazy, or they accept all or reject all

Hi Luissantos84,

Thank you for your comments. We appreciate your feedback. As you know, microstock is a very unique and subjective industry. Companies like 123RF provides a platform for photographers to submit their masterpiece and image buyers to purchase these masterpiece. Over the year, we have learnt to identify the market trends and needs to benefit both contributors and image buyers.

However, as you know, all of us are human being, we learn from each other and seek for improvement. Therefore, we welcome and appreciate any feedbacks from our contributors and offer our contributors an avenue to make appeals for their rejected images by providing us the images accepted elsewhere as a comparison. We will re-evaluate the images. However, kindly be reminded that the images were still be rejected if it does not meet our acceptance policy.

Many thanks,
Anglee

Quote from: Anglee on July 12, 2010, 21:53

Quote from: Xalanx on July 12, 2010, 15:08

Anglee, I have 47 files still in pending since a LOT OF TIME now. I have contacted [email protected] and they told me they'll look at the problem but it doesn't appear to do so. I had 4-5 batches approved since those files are in pending, do you mind to check this for me? thanks.

Hi Xalanx,

We've reviewed it. You may check your account now!

Have a great day ahead!


Cheers,
Anglee

Thanks for that, Anglee. But I'm encountering another problem now. I uploaded today 2 batches. First one worked well as expected, it's in pending now. But for the second one I can't see the thumbnails. And I need to attach model releases, since all images are with people. Any help with that?

Hi Xalanx,

Please advise us on the method of uploading that you use to submit your images to [email protected] so that we can investigate and rectify the problem.

Cheers,
Anglee

Hey everyone!

Our new interface is no longer supporting forums.We've moved our forum to Facebook fanpage. You can use the "Discussion tab" on our Facebook to discuss all your issues!


Warm Regards,
Anglee

Quote from: Anglee on June 29, 2010, 03:56

Hey everyone!

Our FTP is ok now! You may use FTP to upload your images.

Kindly email your UID to [email protected] if you encounter any issues. You may reach us via facebook and twitter as well. Thanks!


Cheers,
Anglee

Anglee,
That is so frustrating.  Why do you support facebook and twitter when you have your own site?  Doesn't that lower your position on search engine index?  It just seems ridiculous that we are directed to facebook when you have a perfectly good site.  It is almost as bad as istock sending people to thinkstock.  Except you don't even have an interest in facebook ... do you? 
 

Hi WarrenPrice,

Thanks for your compliment on our site.

Facebook and Twitter of 123RF.com serve a service support channel for our clients and contributors.


Regards,
Anglee

Hey everyone!

We understand that you're facing lots of hiccups when using  FTP to upload and process. We're working on it to ensure everything is fine. Therefore, please use web uploader to upload your images.

We will keep you posted once the FTP upload is done.

Thanks for your understanding and Do apologize for the inconvenience caused.


Many thanks,
Anglee

Quote from: FD-regular on June 25, 2010, 13:47

Quote from: WarrenPrice on June 25, 2010, 13:01

It is broken again, Anglee.  Same thing as before; the web form uploader responds as if uploading but no images are there.
HELP!!!! 

Their earnings page is broken too, all zeroes for more than a week.

Hi WarrenPrice and FD-regular,

We will try to fix the uploader issue as soon as possible and keep you posted!


Many thanks,
Anglee

Hi,

It's ok now! You may re-upload again. Thanks!

And, do apologize for the inconvenience caused.


Cheers,
Anglee