Hey Click_click,

Thanks for the heads-up.

Our IT has rectified the issue and is fixing it now.

Will keep you posted once everything is good!


Cheers,
Anglee

Hey CD123, Wim and Linma,

Thanks for the heads-up!

Please email your UID to [email protected] so that we can check it for you.


Cheers,
Anglee

Do you upload videos on 123rf?

Mine are still under review after acouple of weeks...

Hey Stepunk,

Please email your 123RF UID to [email protected] so that we can check it for you.

Thanks,
Anglee

  Already  e-mailed  support  but  thought  i'd  also  give  it  a  go  here.
Does  this  mean  my  pic  sold  and  if   so  for  how  much?
 Downloads : 1
 Image ID : 13022336
 Image Type : Stock Photo (Editorial Image)
 Model Released : Editorial
 Property Released : Editorial

Hey Dan,

You can check your earnings of each downloaded image by following steps as below:
1) Login to 123RF.com
2) Go to "More" under For Photographers section at the footer.
3) Click on "Download" to check the earnings of the downloaded images.

And, we share 50% of our revenue with our contributors. This include any discount given to our clients.

We would be more than happy to assist you if you're unable to source the earnings of the particular image mentioned above. Please advise your UID to me so that we can check the earnings of this picture for you.


Thanks,
Anglee

Thanks, Alex.  No, they did not go back into the pending que as far as I can tell.  That's why I'm asking.

Hey Csproductions,

Please email your UID to [email protected] so that we can check it for you.

Have a nice day ahead!


Regards,
Anglee

Im pretty new to 123rf and cant figure out where my earnings are, do i have to click on earnings at the bottom for the full report or should it appear as credits on the top bar.

I also cant find stats ie. views nor can i figure out how to manage my videos eg. delete them.

Hey Stocker2011,

Yes, you need to click on the "Earnings"  located at the Footer when logged into 123RF to retrieve the full earnings report.

The credits on the top bar acts as a reminder to clients on their credit balance in the account for them to download images.

As for the video stats page, we're improving the features in stages. You can only upload, keywords and submit videos at the moment. We'll keep you posted as we add in new features.


Thanks,
Anglee

So....  Seeing as the "grandfathering proposal" has been shelved, decided to give this a go and uploaded initial 10 on Friday night.  Quite surprised this morning (I gather reviews can take some time) to see they are approved.  Few questions:

Can't see anything in a portfolio - is there normally a delay & how long?

Can I just start uploading a whole bunch of stuff now?

Hey Heywoody,

Your images will only appear in your portfolios within 48 hours - 72 hours. However, the approved images are searchable on site 24 hours after approval by our reviewers.

Indeed you can start uploading a whole bunch of stuff now.

Hope this information helps.


Regards,
Anglee

Hey All,

Thanks for the headsup.
 
We've checked it from our end and everything is OK. If the same thing happens, please email to [email protected] on which country you're from so that we can further investigate the issue.


Thanks,
Anglee

Quote from: CoisaX on January 06, 2012, 05:19

Someone can explain me why I get a different commission , each time I sold a XXL TIFF:

October 2011: I got 2.5$ for one , and 4,35$ for other ( Same size .. 4500px x 3000px )

Today, I sold one and got 3,04$ ( 5226 x 3485 px )

....

Then i decide too look careful for other sizes, and it appears that almost files sold i got 30%. ( 2011 )

Note: I hit more than 150 files and 10 paid downloads before 2012. I opt-in PP Program.

Hey CoisaX,

The Price/Credits solely depends on the packages that our clients purchased.

For example:
1) Client bought a $15 package.
    Package Price: $15
    Credit Received: 15 Credits
    Price/Credits: $1
    After 50% sharing profit, Price/Credit: $0.50

2) Client bought a $100 package
    Package Price: $100
    Credit Received: 115 Credits
    Price/Credits: $0.87
    After 50% sharing profit, Price/Credit: $0.435

And, we share 50% of our revenue with our contributors. This include any discount given to our clients.

Hope this information helps.


Cheers,
Anglee

Hey CoisaX,

This is the correct information of XXL TIFF.

Thanks,
Anglee

Someone can explain me why I get a different commission , each time I sold a XXL TIFF:

October 2011: I got 2.5$ for one , and 4,35$ for other ( Same size .. 4500px x 3000px )

Today, I sold one and got 3,04$ ( 5226 x 3485 px )

....

Then i decide too look careful for other sizes, and it appears that almost files sold i got 30%. ( 2011 )

Note: I hit more than 150 files and 10 paid downloads before 2012. I opt-in PP Program.

Hey CoisaX,

The Price/Credits solely depends on the packages that our clients purchased.

For example:
1) Client bought a $15 package.
    Package Price: $15
    Credit Received: 15 Credits
    Price/Credits: $1
    After 50% sharing profit, Price/Credit: $0.50

2) Client bought a $100 package
    Package Price: $100
    Credit Received: 115 Credits
    Price/Credits: $0.87
    After 50% sharing profit, Price/Credit: $0.435

And, we share 50% of our revenue with our contributors. This include any discount given to our clients.

Hope this information helps.


Cheers,
Anglee

Hey Cascoly and Csproductions,

We've got different panel of reviewers handling video reviews thus it won't be affected by image reviewing. 

As for Cascoly, I've notified the review team about your pending video issue. Please email your UID to [email protected] so that we can check it for you.

Happy New Year!


Cheers,
Anglee

Thanks for the quick response Anglee. Is it fixed now? If the those recent images are lost to the system, the problem is that with no visual reference I kinda lose track of where I'm at with my uploads to the site.

Hey lthn,

It fixed now. You should be able to view your uploaded images.

Kindly email your UID to [email protected] if same situation happen.


Thanks,
Anglee