"Hi there,
You reached the next redeemed credit level this year. Nice work!
We�ve applied the new rate retroactively and added $*8.71 to your account.

Please accept our apologies for the delay."

The iStock Team

There is so much wrong with this I don't even know where to begin. I haven't reached a new level. If I have I would like to know what that level it is. If it is retroactive I would like to know to what date.

Part of being an agent is being accountable to the principals (contributors or as they erroneously think, suppliers.) Something that has always been lost on them or denied by them.
This letter went out to a lot of members as evidenced in the on site thread. They claim they have people there that actually went to business school.

I hope we can get an explanation from someone a little higher up than their contributor relations spokesperson who seems to have little understanding of what is to be expected as to accountability and tends to ban those that ask too many questions.

It seems inspectors will accept anything. But at least it is fast. I am real glad for the fast inspections, I am going through the archives now and I like to have one from a series accepted before I put up a whole batch. But I was checking recent uploads on my favorite keyword and I see they are taking anything. One guy had the same photo up with about 20 versions.  Different crops and brightness and the worst thing was the white balance bracketing. Horrible and just filling a big chunk of the page in a sort by file age. Not to single anyone person's work but I see it has been mentioned here, but no thread.  Lobo locked the thread on istock on the reasoning that people would post examples.
Pendulum has swung too far the other way. But why?